Save with SynchPay
See how SynchPay Works
See how a payment request looks from beginning to end
Start with the Web Portal
See the User Onboarding
SynchPay Mobile User Experience Overview
Charles Lehman
Updated: Apr 18, 2025
Description
Click through a step-by-step, interactive demo walkthrough of Synchpay, powered by Supademo.
Steps
1
See how SynchPay Works
2
This is the SynchPay web portal. Here you can see the payment requests your organization has made as well as their statuses.
Let's make our first payment request.
3
Click on "Add" to create a new payment request
4
Video step
5
Select your bank account
6
Now to select a due date
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Click your due date of choice.
We're working on features to help you follow up with people as they approach their due date.
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Next, enter the recipient's phone number.
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Video step
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We encourage you to enter their email as well.
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Video step
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You can drag & drop to attach an PDF invoice to the payment request.
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To wrap things up, click on "Submit" to send the payment request.
The recipient will receive a text message and a push notification.
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The user receives a payment request via text message.
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Tapping the link in the text brings them directly to the app.
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Now, lets check out the user's experience from their phone
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Welcome to SynchPay's simple one-time onboarding process.
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Video step
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The onboarding includes a lot of text passcodes, but it's important for security's sake.
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Video step
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We use Plaid, which protects the data of over 100 million customers, to securely link the user's account.
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Video step
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If a user has ever used Plaid before (via Venmo, Chime, Robinhood, Affirm, or others) they can automatically link their existing Plaid information with their phone number.
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Video step
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Select a previously saved bank login
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Video step
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Each bank has its own security process; this one happens to be a text.
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Video step
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To ensure security, Plaid does a second verification text message outside of the bank's authentication.
The duplication is due to information protection measures (keeping each step siloed).
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Video step
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Video step
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This is the final step of our one-time secure onboarding process.
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Video step
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Now, the user just has to tap to pay and complete the transaction.
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Video step
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If the business attached an invoice to the payment request, the user can tap to see it.
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Video step
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Finally, they just tap to complete the payment request.
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Video step
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That's it! About a minute and a half to complete the payment request, and three taps thereafter.