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Click below for a step-by-step walkthrough of our Tagging function
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CUE | How to add Tags to your tickets
M
Martine
Updated: Feb 04, 2025
Description
Click through a step-by-step, interactive demo walkthrough of Cuedesk's Tagging function. We'll be covering how to search for tags, as well as how to add, edit, and delete tags.
Steps
1
Welcome to our demo!
2
Firstly, go to "Tags" and click on "+ Add Tags"
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Select or search for the tag you'd like to add to the ticket
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More than one tag can be selected at once.
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To add a New Tag, type the name in the search bar
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Once happy with the name, click "+ Create tag"
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Alternatively, you can manage tags in Settings.
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Click on "Tags".
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Click on the three dots next to the name
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To change/update the tag, select "Edit"
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Once happy with your change, select "Save"
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To delete the tag, click on "Delete".
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Cue will send you a pop-up to confirm your action. Click on "Delete".