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Cue | Search
A
Anuscka
Updated: Feb 04, 2025
Description
Click through a step-by-step, interactive demo walkthrough of Cuedesk, powered by Supademo.
Steps
1
Welcome to our demo!
2
In the Cue Inbox, click on "Search".
3
Start typing the item/element you want to search.
4
As an example, here we are searching for a client's mobile number.
When searching, you can search by:
* Phone Number
* Message Text
* Contact Name
* Subject
* Tag
* Ticket Assignee
* Team
* Channel (WhatsApp, Widget)
5
Video step
6
This will present all the results for the accompanying search filter.
To view the ticket, simply select it from the list provided.
7
Let's do another example!
Click on "Search"
8
Close your previous search by selecting "x" on your previous search.
9
Now let's search the word "Hi", using the "Message text contains" filter.
10
Video step