Welcome to Loyalife- Member Details(1.2)!
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1.2 - Member Details
P
Product Marketer@Xoxoday
Updated: Mar 19, 2025
Description
Click through a step-by-step, interactive demo walkthrough of Giift, powered by Supademo.
Steps
1
Welcome to Loyalife- Member Details(1.2)!
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What we're viewing now is the comprehensive list of members that have been successfully uploaded into the system.
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Afterwards, click on "View".
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After, click here.
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In this profile view, you can see all essential member information including points accrued, points redeemed, points expired, upcoming expiry schedule, as well as a complete communication history.Currently, the point values show as zero because we haven't yet configured the rule engine or processed any transactions, but we'll revisit this section later to demonstrate how point accrual actually works.
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Following that, click on "Communication".
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The communication section displays all interactions sent to the member, whether triggered internally by the system or externally through actions like marketplace redemptions, providing a complete interaction history.
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Now, click here.
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After that, click on "View Email".
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Click here.
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Click on "Show Details".
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After, click on "Accept".
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Custom attributes
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Click on "Audit Log".
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Following that, click on "Profile Changes".
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Click on "Member Activity"
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Go Back to Main Member Section
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Choose the appropiate filter
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Click on "Filters".
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Next, click on "Gender".
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After, click on the element.
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Click on "Add Filter".
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Afterwards, click on "Apply Filters".
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Filter applied and showing records
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Export options
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After, click on "Add/Remove points".
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choose the transaction type
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This capability enables customer service representatives to promptly resolve issues by crediting points without requiring complex file processing, enhancing the member experience through timely resolution.
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"Select Narration".
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This concludes our overview of the comprehensive Members module, which forms the foundation of member data management within the loyalty platform.