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3.0 - Member Tiering

P

Product Marketer@Xoxoday

Updated: Apr 07, 2025

Description

Click through a step-by-step, interactive demo walkthrough of Giift, powered by Supademo.

Steps

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Welcome to Loyalie-Member Tier(3.0)!
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Select 'Tiers '
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Following that, click on "Enable Tiers".
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The platform offers multiple tier configuration options - you can choose between automated tier progression based on defined thresholds or manual tier assignments, giving you complete control over member tier status.
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When using automated tiers, you can further select whether calculation should occur on a lifetime basis (all points ever earned) or a rolling year basis (points earned within the past 12 months), addressing different loyalty program strategies.
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Video step
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click on toggle
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When using automated tiers, you can further select whether calculation should occur on a lifetime basis (all points ever earned) or a rolling year basis (points earned within the past 12 months), addressing different loyalty program strategies.
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After, click on "Continue".
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Click to upload
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choose the icon
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Click on "Done".
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and name this first level "Bronze Tier," which serves as our program's foundation with no special benefits at this initial stage.
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With our Bronze Tier established, we can now add higher tiers that members can progress to by meeting specific thresholds, starting with a Silver Tier that offers enhanced benefits.
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Once that's done, click on "Save & Enable Now".
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Video step
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Click on "Add a New Tier".
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Now, click to upload
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choose the icon
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Click on "Done".
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We'll configure this Silver Tier to be achieved when a member reaches a milestone of at least 100 points,
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Next, click on "+ Add Benefits".
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Click on "Select Benefit Type".
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and as an incentive, we'll offer a welcome bonus of 100 additional points when they qualify for this tier.
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Click on "Add Benefit".
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Video step
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Then, click on "+ Add Benefits".
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Additionally, we'll add an accelerated reward multiplier of 1.5x for Silver Tier members, which is a common loyalty program enhancement that increases the value proposition for more engaged members.
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Click on "Launch".
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Click on "Save & Enable Now".
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Following that, click on "Add new Tier' to add 3rd tier
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Click to upload icon
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Choose the icon
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Video step
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and setting a more substantial milestone requirement of 1,000 points to achieve this premium status.
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Next up, click on "+ Add Benefits".
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For our Gold Tier members, we'll offer a more generous welcome bonus of 500 points upon qualification,
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Click on "Add Benefit".
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Video step
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paired with a significant accelerated reward multiplier of 3x, creating a compelling incentive for members to reach this top tier.
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Next up, click on "Launch".
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Once that's done, click on "Save & Enable Now".
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Step 43
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Now, click on "Add new rule".
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if we create a rule awarding 10 points for a transaction and enable the tier multiplier, Bronze members would receive the standard 10 points, Silver members would earn 15 points, and Gold members would receive 30 points for identical transactions.
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Click on "Okay".
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Following that, click on "Tiers".
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Click on the element.
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Beyond points-based qualification, Loyalife also offers alternative tier qualification methods through aggregate attributes - for example, we can create an attribute that tracks the sum of transaction amounts.
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Click on "Add Aggregate Attribute".
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To demonstrate this flexibility, let's create a new aggregate attribute that calculates the sum of all transaction amounts, providing another dimension for tier qualification.
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Afterwards, click on "Select attribute".
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Next up, click on "Transaction Amount".
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Beyond points-based qualification, Loyalife also offers alternative tier qualification methods through aggregate attributes - for example, we can create an attribute that tracks the sum of transaction amounts.
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Click on "Save".
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Video step
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Next up, click on "Edit".
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After, click on "+ Add Aggregate Attribute".
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Click on "Set Milestones for Attributes".
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Click on "Update".
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Click on "I understand & Update".
3.0 - Member Tiering