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How To Reject An Order
H
Harry Soar
Updated: Mar 24, 2025
Description
Manage your workflow efficiently by rejecting orders on storekit when needed. This guide walks you through the process step by step.
Steps
1
Navigate to “Live Orders” at the sidebar.
2
Click on the order you want to reject from the Live Orders list.
3
Then click on "Reject order".
4
On the order details page, click on "Refund order".
5
Toggle this on to process a full refund.
6
The amount will automatically be set to the full amount. If you'd like to process a partial refund, untoggle "Full refund" above and enter the amount here.
7
Select a reason for the refund here.
8
Lastly, click on "Refund".