RMA Demo_EN
C
Cédrick Maltais
Updated: Jun 17, 2025
Description
Click through a step-by-step, interactive demo walkthrough of G-techparts, powered by Supademo.
Steps
1
Click on "Return Request".
2
Click here.
3
Video step
4
Next up, click on "GD769EXF".
5
Next up, click on "Add to Returns List".
6
Click here if the product you are searching for is not on the website (Will not show in the search bar below), Add it manually to your request
7
Enter Product Number and Product Name
8
Video step
9
Following that, click on "Add product to return request".
10
Enter Quantity to return
11
Video step
12
Enter the purchase invoice number linked to the part
13
Video step
14
Once that's done, select the return reason
15
Video step
16
Repeat previous steps for all the parts in the Return Request
17
Video step
18
Repeat previous steps for all the parts in the Return Request
19
Video step
20
Select a reason
21
Click on "Add again" to add the same part with another reason.
22
Video step
23
Repeat previous steps for all the parts in the Return Request
24
Video step
25
Repeat previous steps for all the parts in the Return Request
26
Video step
27
Repeat previous steps for all the parts in the Return Request
28
Video step
29
If an ''Alleged Defective'' reason has been selected, please download the ''Parts Defect Form'' and fill it for each part with the ''Alleged Defective'' reason.
30
After, click on "Upload File(s)" to send pictures or the ''Parts Defect Form''. It is possible to upload multiple files.
31
Video step
32
Click on "Send request".