Upselling Customers Settings Overview
Toqeer Ali
Updated: May 10, 2025
Description
Click through a step-by-step, interactive demo walkthrough of Shopify, powered by Supademo.
Steps
1
Click on "Upselling Customers" from the Settings tab to access the upselling customer settings.
2
Here, you can select the language for which you want to update the content by choosing it from the dropdown.
3
This section is used to offer customers a discount on their next order after they submit a return, encouraging them to keep shopping and increasing the chance of a repeat purchase.
4
Enables or disables the upsell feature — when checked, it shows a discount button on the Returns Tracker page.
5
The percentage input field is used to set the discount amount (e.g., 20%) that will be offered to customers on their next order when they click the upsell button after submitting a return.
6
Video step
7
The Button text input field lets you customize the text on the upsell button, helping you tailor the message that encourages customers to place a new order with a discount.
8
The “See our Upsell Button template” link is provided to show you a preview or example of how the upsell button will appear and function on the Returns Tracker page, helping you understand its placement and design before enabling it.
9
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