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Balance Checker Page

Updated: May 26, 2025

Description

Click through a step-by-step, interactive demo walkthrough of the Balance Checker proxy page

Steps

1
Users can search either by card code, or the recipient email.
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Let's start by checking the balance on a gift card code.
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Video step
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After typing the code in, click on "Check Balance".
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The results will show the current card balance, and if applicable, the expiration date on the card.
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Now, let's try searching by "Email".
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Type in the recipient email
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Note: This will only search for gift cards that were scheduled or created through our "Send as a Gift" product pages.
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Video step
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Once email is provided, click on "Lookup Gift Cards".
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The total balance across all the enabled cards will be presented.
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Followed by a list of all individual gift cards.
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For security reasons, we don't display the gift card code in this page. But users have the option to resend the code to their email.
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Expired and disabled cards are also shown, but they're not included in the total balance, nor can the code be resent.
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Enjoyed the guided demo?
Balance Checker Page