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","entityType":"DemoMetaDesc","demoId":"cmta5fg7200jexc0js6no0a0j","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null,"translation":{"id":"cmta5fm9801f9xc0jmppast8p","createdAt":"2026-08-26T13:48:06.380Z","updatedAt":"2026-10-01T12:09:28.792Z","voiceoverEnabled":false,"demoId":"cmta5fg7200jexc0js6no0a0j","sourceLanguage":"Dutch","targetLanguage":"French"}}],"translations":[{"id":"cmta5fm3z0122xc0je2kzfp6p","createdAt":"2026-08-26T13:48:06.191Z","updatedAt":"2026-10-01T12:03:20.492Z","voiceoverEnabled":false,"demoId":"cmta5fg7200jexc0js6no0a0j","sourceLanguage":"Dutch","targetLanguage":"English","translatedTexts":[{"id":"cmta5fm4s0123xc0j2yawbzbw","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Demo - The STROOHM platform","originalText":"Demo - Het STROOHM platform","entityType":"DemoTitle","demoId":"cmta5fg7200jexc0js6no0a0j","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s0124xc0jhupnmmxt","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:42:51.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Get to know the new STROOHM Platform and use this step-by-step guide to start your improved charging experience. ","originalText":"Word wegwijs in het nieuwe STROOHM platform. ","entityType":"DemoMetaDesc","demoId":"cmta5fg7200jexc0js6no0a0j","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s0126xc0je9oge6ee","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:42:51.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

The STROOHM Platform
Practical demo

","originalText":"

Het nieuwe STROOHM platform: Praktische gids

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fg8b00jixc0jyq3rw8pq","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s0127xc0jzffwbr4k","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

The new STROOHM platform

","originalText":"

Het nieuwe STROOHM platform

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fknv011yxc0jyrqdgcwd","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s0128xc0j1rebs6w8","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Closing notes

","originalText":"

Afsluiter

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fkjw011jxc0jicky3bcv","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s0129xc0jeq05ojww","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 1:

General info about accounts, members & dashboards

","originalText":"

Teams, Gebruikers & Dashboards

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fgij00krxc0jvhdtud31","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012axc0jmrhg6qbx","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

A number of general topics

","originalText":"

Een aantal algemene zaken

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fgbe00jwxc0jfgiv34ry","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012bxc0jq1slj2zo","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 7:

Managing charge points (EVSE)

","originalText":"

Meer over het beheer van jouw laadpunten

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fjg700x2xc0jrjh2t1ek","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012cxc0jmqagepwq","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 6:

Managing charge cards

","originalText":"

Hoe beheer je laadpassen?

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fiz300uzxc0j7ldyqwxa","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012dxc0jb672unry","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 8:

Fleet Management

","originalText":"

Fleet Management

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fjpw00y9xc0jcsiboj77","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012exc0jsmrwq0dh","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 3:

Manage member groups and price groups

","originalText":"

Hoe voeg je een gebruiker toe?

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fhjg00p5xc0jvretlzmn","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012hxc0jvlyzqoji","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 5:

Reimbursement for home charging sessions

","originalText":"

Terugbetaling van thuislaadsessies regelen

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fimo00tkxc0j4wqfycxo","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012jxc0j59ibadxd","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 2:

View and monitor charging sessions

","originalText":"

Laadsessies bekijken

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fh8200nuxc0ja80m75eu","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmumkto8202unxu0jupdq34nx","createdAt":"2026-09-29T11:11:52.802Z","updatedAt":"2026-09-29T11:11:52.802Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 4:

Managing members

","originalText":"

Hoofdstuk 4:

Leden beheren

","entityType":"ChapterHeading","demoId":null,"chapterId":"JyNi_4-ZMqJOQhQvF9f1X","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmumrecd000khxw0iyrgq8898","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Chapter 9:

Payments & invoicing

","originalText":"

Hoofdstuk 9:

Betalingen & facturatie

","entityType":"ChapterHeading","demoId":null,"chapterId":"leGb6q7EFGl8SNnllKm5D","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012lxc0jkrj801c8","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-10-01T12:03:20.492Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Discover the 'New Hub' of the STROOHM Platform

⚠️ IMPORTANT: Please switch to the New Hub immediately. You will see this at the top of the home screen.

","originalText":"

Ontdek de het nieuwe platform.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fg8b00jixc0jyq3rw8pq","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4s012mxc0jscy5jj6u","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Ready for this new chapter?

","originalText":"

Klaar voor dit nieuwe hoofdstuk?

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fknv011yxc0jyrqdgcwd","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012nxc0jrnjaif6r","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

More self-service on the STROOHM Platform, but we naturally remain at your disposal!

","originalText":"

Korte recap

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fkjw011jxc0jicky3bcv","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012oxc0jn3w44l0o","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:00:59.390Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Get familiar with the platform, terminology, and dashboards.

","originalText":"

Ontdek de algemene begrippen en Team dashboards.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fgij00krxc0jvhdtud31","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012pxc0jomwumoi3","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

","originalText":"

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fgbe00jwxc0jfgiv34ry","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012qxc0j4p1rnt2l","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Everything about the management of charge points, in the Network section.

","originalText":"

Ga naar 'Charge points'

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fjg700x2xc0jrjh2t1ek","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012rxc0j57oq2oco","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

A guide on how to add, link, and remove charge cards.

","originalText":"

Gids voor hoe je laadpassen toevoegt, koppelt en verwijdert.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fiz300uzxc0j7ldyqwxa","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012sxc0jc922dihy","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Get the most out of your company fleet with the fleet management tools.

(Part of the FLEET Pack)

","originalText":"

Haal het maximale uit jouw bedrijfsvloot met de fleetmanagement tools.

(Onderdeel van het FLEET Pack)

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fjpw00y9xc0jcsiboj77","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012txc0jvdlhw6ci","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

What are member groups and price groups, and why are they important to you as a fleet manager?

Discover how to manage these and why they are relevant to management of members.

","originalText":"

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fhjg00p5xc0jvretlzmn","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012wxc0jzzwwskeq","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Everything about the so-called Home Reimbursement and how to make this available to members of your account.

","originalText":"

De zogenaamde 'Laadvergoeding'

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fimo00tkxc0j4wqfycxo","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t012yxc0ji2jiy1i4","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Everything about charging sessions, how to interpret them, and the reporting options available within the platform.

","originalText":"

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fh8200nuxc0ja80m75eu","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmumkto8302upxu0jsv58whcv","createdAt":"2026-09-29T11:11:52.802Z","updatedAt":"2026-09-29T11:12:41.866Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Discover how to add, manage, or remove users from your company account.

","originalText":"

Ontdek hoe je gebruikers aan jouw bedrijfsaccount toevoegt, beheert of verwijdert.

","entityType":"ChapterDesc","demoId":null,"chapterId":"JyNi_4-ZMqJOQhQvF9f1X","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmumrecd000kjxw0igioxblye","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"

Gain a good understanding of exactly how payments work and more information about invoicing.

","originalText":"

Krijg een goed begrip van hoe betalingen juist werken en meer info over de facturatie.

","entityType":"ChapterDesc","demoId":null,"chapterId":"leGb6q7EFGl8SNnllKm5D","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm4t0130xc0j8xcduoko","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-10-01T12:03:20.492Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Proceed","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fg9000jlxc0j7sgx01vt","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0131xc0j556idrde","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Restart demo","originalText":"Demo opnieuw beginnen","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fko30120xc0jxrgb7o82","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0132xc0jzgo6ocde","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fkkb011mxc0jxprdhvy8","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0133xc0j27s7f4qx","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:00:59.390Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Start","originalText":"Starten","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fgiy00kuxc0jq8kq2le7","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0134xc0j1ral7pf8","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Start","originalText":"Starten","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fgbs00jzxc0jsw5qvr34","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0135xc0jtkajbise","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fjgl00x5xc0jpuna4iq2","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0136xc0jvx69uxcq","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fizi00v2xc0jrbxzie12","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0137xc0jt19fdi0z","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fjqa00ycxc0jfp3jrd5o","hotspotId":null,"stepId":null},{"id":"cmta5fm4t0138xc0j3djsddst","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fhk100p8xc0jd2ydtcst","hotspotId":null,"stepId":null},{"id":"cmta5fm4t013bxc0jh99s5c45","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fin300tnxc0j90j0ksxz","hotspotId":null,"stepId":null},{"id":"cmta5fm4t013dxc0jkbvij9u1","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Start","originalText":"Starten","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fh8g00nxxc0jxalnrneg","hotspotId":null,"stepId":null},{"id":"cmumkuq2z01aaw20j74le86wh","createdAt":"2026-09-29T11:12:41.866Z","updatedAt":"2026-09-29T11:12:41.866Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Continue","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"7kEDqhKdwG4wLoUG_pQ0k","hotspotId":null,"stepId":null},{"id":"cmta5fm4t013exc0jdip1781b","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**The STROOHM Platform is intended for fleet managers for management at the company level. What can you do with it?**\n\n- Manage account members (= employees)\n- Manage charge points and charge cards\n- View charging sessions and costs\n- Set charging restrictions\n- Fleet management\n- View insights\n- And more!","originalText":"**Het STROOHM Platform is bedoeld voor fleetmanagers voor het beheer op bedrijfsniveau. Wat kan je hiermee?**\n\n- Teamleden (= werknemers) beheren\n- Laadpunten en laadpassen beheren\n- Laadsessies en -kosten raadplegen\n- Laadrestricties bepalen\n- Wagenparkbeheer\n- Inzichten raadplegen\n- En meer","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fges00kbxc0j38dpfwgv","stepId":null},{"id":"cmta5fm4u013nxc0j4lvitpal","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**First time using the platform?** Then configure Member Groups and Price Groups first, before adding users.\n\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nThis is highly recommended to avoid having to make many manual adjustments later.","originalText":"Vervolgens klik je op het **'+'** icoontje.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhne00pkxc0j6uj6x7w6","stepId":null},{"id":"cmta5fm4u013oxc0jzu7i3d76","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Is an employee about to leave the company, or do you want to block a charge card for another reasons?** Follow these steps...","originalText":"**Treedt een werknemer uit dienst of wil je om andere redenen een laadpas blokkeren?** Volg deze stappen...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fj7r00w2xc0j7yof2i4k","stepId":null},{"id":"cmta5fm4u013rxc0jel8qcd3v","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"\\=> **Account Owner**:\n_There can only be 1 account owner. This is usually the business owner or the person primarily responsible for the fleet._","originalText":"Team Owner = 'Team-eigenaar' (in NL)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh4e00nexc0jivra0m3d","stepId":null},{"id":"cmta5fm4u013sxc0jtli5ynhz","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Once again, you see a number of general insights, including total charging costs (via your company's Wallet) and the average kWh price across all charging sessions.","originalText":"Opnieuw, een aantal algemene inzichten zoals onder meer totale laadkosten en gemiddelde kWh prijs over alle laadsessies heen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh0l00myxc0j5o8lmibh","stepId":null},{"id":"cmta5fm4u013txc0jmqj9t53q","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"A **Price group** determines the charging rate at which the user will be able to charge at your company's charge points.\n\nMore on this later.","originalText":"**Price group** (= Prijsgroep) bepaalt aan welk laadtarief de gebruiker zal laden.\n\nMeer hierover later.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh7500nqxc0jovoo5sik","stepId":null},{"id":"cmta5fm4u013uxc0jufhhka63","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the personal settings, you can see which Member Group the user belongs to.","originalText":"Je kiest hier tegen welk tarief de medewerker z'n thuislaadkosten vergoed moeten worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fiuf00ufxc0jdo49s984","stepId":null},{"id":"cmta5fm4u013xxc0jqai3lv2p","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"But first... When do you need to set up payment methods?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**1\\. STROOHM Platform:**\n**As Account Owner or Administrator (usually fleet manager) of the company account.**\n\nTo pay the monthly costs of the company account Wallet, you will need to choose in the STROOHM Platform between linking a credit card, enabling SEPA direct debit, or paying by invoice.","originalText":"Maar eerst... Wanneer moet je betalingsmethoden instellen?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n**1\\. Als fleetmanager op bedrijfsniveau voor jouw Team.**\n\nOm de kosten van de Team Wallet maandelijks te betalen zal je in het STROOHM Platform moeten kiezen tussen een kredietkaart te koppelen, SEPA domiciliëring in te schakelen of op factuur te betalen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk0p00znxc0junzjkhfb","stepId":null},{"id":"cmta5fm4u013yxc0jox5tyuya","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The amount of kWh charged...","originalText":"De hoeveelheid geladen kWh...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgsz00m2xc0jtrz052md","stepId":null},{"id":"cmta5fm4u0140xc0j7z3g1ih6","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:04:08.067Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can track the status of your company's charge points. You cannot see employees' home charging points in this view, as these are considered private.\n\nMore information about tracking home charging points will follow later in this demo.","originalText":"Je komt op het overzicht van alle laadpunten van jouw bedrijf. Hier kan je de status van elk laadpunt opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgxo00mmxc0jtsg0wuwp","stepId":null},{"id":"cmta5fm4u0141xc0jf7atlu3v","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You start on the general **Overview**.\n\nVia the dropdown menu, you can view other dashboards that provide insight into the selected charge point, such as insights into busy times / occupancy rate.","originalText":"Klik op **'Pricing & Access'**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjka00xlxc0jhu0phq8y","stepId":null},{"id":"cmta5fm4u0142xc0j6solwbfc","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**What is the difference between a personal and a professional account?**\n\n- _Personal Account ('Your account'):_\n\nThis is the private account of the EV driver.\n\n- _Company Account (name of your company):_\n\nThis is the company account where all users are housed.","originalText":"**Wat is het verschil tussen een privé en professioneel team?**\n\n- Privé team: Dit is het privé account van de individuele gebruiker.\n- Professioneel team: Dit is het bedrijfsaccount waar alle gebruikers worden in ondergebracht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgfs00kfxc0jck4j4vua","stepId":null},{"id":"cmta5fm4u0144xc0j0au48ifw","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Genested accounts** are, for example, external freelancers or self-employed individuals who have their own company account and are allowed to charge at the same rates as Members of your own company account.","originalText":"Er plooit een drop-down menu open, hier klik je op **'Nodig een nieuw lid uit'**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhob00poxc0ju1gfow5e","stepId":null},{"id":"cmta5fm4u0145xc0jb49li9ut","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can see all the settings for payment of the costs within the account.\n\nIf nothing has been set up yet, the overview looks something like this.","originalText":"Met dit drop-down menu stel je de manier van betaling in:\n\n- **Pay as you go:** Afrekening na elke laadsessies\n- **Pay via invoice:** Op maandelijkse factuur betalen","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk67010bxc0jnby7dmnj","stepId":null},{"id":"cmta5fm4u0146xc0jn29g1mb8","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can download exports of all charging sessions based on your search terms or filter via this button.","originalText":"Alle laadsessies exporteren doe je via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhbi00o9xc0jumr83sw4","stepId":null},{"id":"cmta5fm4u0147xc0jn6pkt7bf","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**The STROOHM App is intended for EV drivers. What can you do with it?**\n\n- Setting up a personal account\n- Searching for public charge points\n- Following up on charging sessions and costs\n- Managing the home charging point\n- Receiving other insights\n- And much more!","originalText":"**De STROOHM app is bedoeld voor de EV bestuurders. Wat kan je hiermee?**\n\n- Persoonlijk account instellen\n- Publieke laadpunten zoeken\n- Laadsessies en -kosten raadplegen\n- Overige inzichten raadplegen","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgdu00k7xc0jwi43ssb6","stepId":null},{"id":"cmta5fm4u0149xc0jduq4isli","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the standard view of your company account, you can also check all charging sessions via **Charge sessions**.","originalText":"Ga naar **'Charge sessions'** of 'Laadsessies'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh9c00o1xc0jtu5v59sl","stepId":null},{"id":"cmta5fm4u014bxc0jrr8erpp6","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:00:59.390Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Click on **'Account'** for an overview of your various accounts.","originalText":"Klik op **'Team'** voor het Team Overzicht van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgjv00kyxc0jnakbolar","stepId":null},{"id":"cmta5fm4u014hxc0jooav64xl","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We conclude by reviewing the settings of the charge point.","originalText":"Je stelt hier o.a. de naam van het laadpunt is, tot welke locatie deze behoort en het adres van het laadpunt.\n\n**Belangrijk:** Vul steeds het adres van het laadpunt in! Dit is verplicht in het kader van AFIR.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjny00y1xc0jhjk1zahh","stepId":null},{"id":"cmta5fm4u014jxc0j2w0s2dqh","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Who is the App primarily intended for and who is the STROOHM Platform intended for?**","originalText":"Voor wie is de App voornamelijk bestemd en voor wie is het STROOHM Platform bestemd?","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgct00k3xc0jgfcnt1ql","stepId":null},{"id":"cmta5fm4u014kxc0j1f55xucz","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-10-01T12:03:20.492Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this view, you see all your company's charge points at all different charging locations (if applicable).\n\nHome charge points are not listed here, as these are considered private. You can, of course, view employees' home charging sessions via Reimbursements _(see Chapter 5)_.","originalText":"In deze weergave kan je verder inzoomen op de laadpunten van jouw onderneming, zowel de laadpunten op kantoor als bij werknemers thuis.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjhj00x9xc0j14ihxt77","stepId":null},{"id":"cmta5fm4u014lxc0jqfkyv9fd","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the general account overview, click on the 3 dots ••• and then go to **Payment**.","originalText":"Klik op **'Payment'** of 'Betaling' in het algemeen Team overzicht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk4d0103xc0jtvpecpo5","stepId":null},{"id":"cmta5fm4u014mxc0jlf33ngmy","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"How do you set up payment methods for the company account Wallet?\n_(as Account Owner or Admin)_","originalText":"Hoe stel je betalingsmethoden voor de 'Team Wallet' van jouw bedrijf.\n_(als fleetmanager)_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk3h00zzxc0jyaulg3dv","stepId":null},{"id":"cmta5fm4u014qxc0j9ikvokid","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You receive an overview of all home charging sessions of employees connected to your company account.","originalText":"Je krijgt eerst een overzicht van alle thuislaadsessies van de werknemers die aangesloten zijn aan jouw bedrijf ('Team').","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fiq300tzxc0jqzfyxj9n","stepId":null},{"id":"cmta5fm4u014sxc0jms6gvi9v","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:04:08.067Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The default dashboard is the **Overview**.\n\nWe will next look at the most important dashboards.","originalText":"Het standaard dashboard is de **Charge Point View**, oftewel 'Laadpaalweergave' in het Nederlands.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgml00laxc0j6r0qlpn2","stepId":null},{"id":"cmta5fm4u014txc0j8nqn2er4","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Fleet management in the new STROOHM Platform is only possible if the **'FLEET Pack'** is activated for your company.\n\nPlease inquire about this with your account manager at STROOHM or via [sales@stroohm.com](mailto:sales@stroohm.com).","originalText":"Fleet management in het nieuwe STROOHM Platform is enkel mogelijk indien het **'FLEET Pack'** geactiveerd is voor jouw bedrijf.\n\nInformeer hier naar bij jouw accountmanager bij STROOHM of via sales@stroohm.com.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjr800ygxc0jnjckmxgk","stepId":null},{"id":"cmta5fm4u014uxc0jlw3i00ni","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Where can I go for questions or to report issues?**\n\n- For general questions about the application, charging, your personal charging card, or charging station? **The in-App Support for EV drivers**\n- For more complex questions or technical issues regarding the platform, your fleet, or charging station? **Go to [www.stroohm.com/helpdesk/](http://www.stroohm.com/helpdesk/) or contact your account manager.**","originalText":"**Waar kan ik terecht voor vragen of melding van issues?**\n\n- Voor algemene vragen over de applicatie, het opladen, jouw persoonlijke laadpas of laadpunt? **De in-App Driver Support**\n- Voor complexere vragen of technische issues omtrent het platform, jouw vloot of laadplein? **Ga naar [www.stroohm.com/helpdesk/](http://www.stroohm.com/helpdesk/) of neem contact op met jouw accountmanager.**","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fggo00kjxc0jc9l8tmru","stepId":null},{"id":"cmta5fm4u014vxc0j5u80edus","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You will first receive an overview of all account costs.\n\nWe will first look at how to set up a payment method to pay the account costs.","originalText":"Je krijgt eerst een overzicht van alle laadkosten.\n\nOm een betalingsmethode in te stellen klik je op **'Settings'** of 'Instellingen'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk5b0107xc0j4vt4t192","stepId":null},{"id":"cmta5fm4u014xxc0jgknm0jcr","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can see which user has charged.","originalText":"Je ziet ook welke gebruiker heeft geladen met welke laadpas (en diens wagen, indien gekoppeld).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgs200lyxc0j294k4pgg","stepId":null},{"id":"cmta5fm4v0153xc0jihxfuunb","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Next, we go to the **Fleet view** via the drop-down menu.","originalText":"Via deze drop-down menu kan je nog tussen een tal van andere dashboards kiezen.\n\nWe bekijken even de belangrijkste dashboards.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgok00lixc0j8vv6o0x9","stepId":null},{"id":"cmta5fm4v0157xc0jfwx0zl28","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:00:59.390Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"This screen is the starting point for managing your charging points, charging cards, and electric vehicles\\*.\n\n_\\* Management of company cars is only possible with the FLEET Pack._","originalText":"Het **'Team Overview'** is jouw startpunt voor het beheer van jouw laadpunten, laadpassen (en elektrische wagens\\*).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgks00l2xc0jwoekhlgt","stepId":null},{"id":"cmta5fm4v0158xc0jpbrh0zhe","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:04:08.067Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can see some general insights regarding the number of charging sessions, average daily costs, and potential revenue.","originalText":"Hier zie je algemene inzichten over het aantal laadsessies, eventuele inkomsten, enzovoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fglo00l6xc0jxfrp1qtn","stepId":null},{"id":"cmta5fm4v0159xc0jujynzm8g","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this view, you gain full insight into and control over the charge point you have selected.\n\nHere you will find various statistics, insights, and current status reports.","originalText":"Hier heb je volledig inzicht en controle over het laadpunt in kwestie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjjd00xhxc0j5yfa3dfx","stepId":null},{"id":"cmta5fm4v015cxc0jiciew3jf","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Let's take a closer look at one charge point.","originalText":"Laten we eens één laadpunt van dichterbij bekijken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjih00xdxc0j53m2gwpq","stepId":null},{"id":"cmta5fm4v015dxc0jn1detyif","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"However, for some matters you will still need support from the STROOHM team:\n\n- Management of the home charge points\n- Adjusting power levels\n- Technical hardware adjustments\n- Etc.","originalText":"Maar voor sommige zaken zal je nog wel ondersteuning nodig hebben van het STROOHM team:\n\n- Beheer van de thuislaadpunten\n- Vermogens aanpassen\n- Technische hardware aanpassingen\n- Enzovoort","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fkmy011uxc0j1ixm2qyf","stepId":null},{"id":"cmta5fm4v015fxc0jkof6z79a","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the default view of your company account, first go to **Members & access**.","originalText":"Ga naar jouw **'Teams'** overzicht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhl600pcxc0jwa3xv2cb","stepId":null},{"id":"cmta5fm4v015hxc0jtogflqca","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"By the way, you can also view all the different **Transactions** that take place via the account.","originalText":"Om alle facturen te raadplegen klik je hier op **'Invoices'** of 'Facturen'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fkbl010vxc0jxqkyc9n5","stepId":null},{"id":"cmta5fm4v015jxc0ju6z5rg16","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Reminder:**\n\nInvoices will now originate from Denmark and are therefore not subject to Peppol.\n\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nNeed a bank statement and Vendor Registration document? Visit: [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","originalText":"**Extra info:**\n\n- Facturen zullen nu vanuit Denemarken komen. Zij zijn niet Peppol-plichtig.\n\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n- Bankattest en Supplier Registration form nodig? Surf naar: [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fka5010rxc0jgauf05ng","stepId":null},{"id":"cmta5fm4v015lxc0jgr492cc5","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"By selecting one of these three options, you determine whether the charge point should be set to **Public** or **Private**, or a combination of the two by setting up a **Schedule**.\n\nIf you change this, you must confirm by clicking **Save** at the bottom.","originalText":"Hier bepaal je of het laadpunt publiek mag komen te staan en welke laadtarieven je erop wil instellen. Hier spraken we al over in het onderdeel over de 'Price groups' of 'Prijsgroepen'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjla00xpxc0je01p9wsw","stepId":null},{"id":"cmta5fm4v015pxc0juhatxqe4","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We will now be zooming in on a car in more detail, by clicking on it.","originalText":"Zo zal je van elk voertuig dat gekoppeld is de kilometerstand kunnen uitlezen...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjtx00ysxc0jbige8ha8","stepId":null},{"id":"cmta5fm4v015rxc0jyygmr4zm","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Once the electric vehicles have been added to your company fleet, you will receive a general overview of all vehicles here.","originalText":"EV's die gekoppeld worden met het nieuwe platform zullen allerlei informatie kunnen doorsturen naar het platform.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjt200yoxc0j4qpfoz05","stepId":null},{"id":"cmta5fm4v015sxc0jmp5xtmez","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"As you have noticed, as a fleet manager you can do a great amount of things yourself, which gives you ultimate control over the management of the charge points, charge cards, and even the fleet\\*.","originalText":"Zoals je gemerkt hebt kan je als fleetmanager enorm veel zaken zelf, wat jou ultieme controle geeft over het beheer van de laadpunten, laadpassen en zelfs het wagenpark\\*.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fkm2011qxc0jnc29o97d","stepId":null},{"id":"cmta5fm4v015vxc0j23mtukl4","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"But first... When do you need to set up payment methods?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**3\\. STROOHM App:**\n**EV Drivers working via a cafeteria plan. _(if applicable)_**\n\nThese users will need to immediately add a payment method to their STROOHM App in order to charge. This is the same procedure as for private individuals.","originalText":"Maar eerst... Wanneer moet je betalingsmethoden instellen?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n**3\\. EV Drivers die via een cafetariaplan werken. _(indien van toepassing)_**\n\nDeze medewerkers zullen meteen een betalingsmethode in hun STROOHM App moeten toevoegen om te kunnen laden. Dit is dezelfde werkwijze als voor particulieren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk2m00zvxc0jzlhphyo1","stepId":null},{"id":"cmta5fm4v015yxc0jz01pweeh","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Below you can see all users connected to your company account.","originalText":"Hieronder krijg je een overzicht van alle individuele laadsessies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgr700luxc0jhrubitox","stepId":null},{"id":"cmta5fm4v015zxc0jh27xchyb","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can see all charging sessions at this specific charge point.","originalText":"Je kan onder meer ook alle laadsessies op dit laadpunt bekijken en zien welk abonnement er ingesteld is (vooral interessant voor thuislaadpunten).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjm600xtxc0j1marpobs","stepId":null},{"id":"cmta5fm4v0163xc0jq4tj2mqo","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Using the features at the top, you can specifically search for charging sessions from a particular user or at a specific charge point, or you can apply a filter to search based on a period.","originalText":"Via de 'Zoek' functie kan je specifieker gaan zoeken naar laadsessies van één bepaalde gebruiker of op één bepaald laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhcg00odxc0jloxmazbg","stepId":null},{"id":"cmta5fm4v0167xc0jq1u5dso7","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can view all charging sessions for all users at your company. Here you can see:\n\n- Date and time\n- Charging point used\n- Which user charged\n- How many kWh were charged\n- The total charging cost\n- The current status of the charging session","originalText":"Hier zie je alle laadsessies van alle gebruikers van jouw bedrijf. Hier zie je:\n\n- Datum en tijd\n- Laadpunt waarop opgeladen werd\n- Welke gebruiker geladen heeft\n- Hoeveel kWh er geladen werd\n- De totale laadkost\n- De actuele status van de laadsessie","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhaa00o5xc0ju35k3m8l","stepId":null},{"id":"cmta5fm4v0168xc0jg5vb45fm","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We strongly recommend setting up SEPA direct debit to have monthly invoices paid automatically.\n\nThis prevents the account, and therefore all charging solutions, from being automatically blocked in the event of late payment (after the 30-day due date).","originalText":"Wil je via SEPA domiciliëring de maandelijkse facturen automatisch laten betalen? Dan activeer je dat via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk7g010fxc0jfhdm98ok","stepId":null},{"id":"cmta5fm4v0169xc0jhg6qur2p","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the general overview, click on **Reimbursements**.","originalText":"Klik op **'Team'** voor het Team Overzicht van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fio200trxc0jq40966ze","stepId":null},{"id":"cmta5fm4v016bxc0jby16ama9","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"To manage the employees/users connected to the company account, go to **Members & access**.","originalText":"Om de werknemers/gebruikers die zijn aangesloten aan het bedrijfsaccount te beheren, ga je naar **'Members & Access'**\nof naar 'Leden en toegang' (in NL).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh2k00n6xc0jr1v35sni","stepId":null},{"id":"cmta5fm4v016cxc0j2hv0ju9b","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Then click on the three dots of the insight you wish to export.","originalText":"Kies dan of je de export als een .csv bestand of als een .png (foto) bestand wenst te exporteren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhia00p1xc0j5conr2h7","stepId":null},{"id":"cmta5fm4v016dxc0j1mcx4zp0","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Another point to note**\n\nEnsure that every user (= EV driver) has fully completed their profile with all personal details.\n\nThe bank account number (IBAN) is important for the reimbursement of home charging sessions.\n\nContact and address details must also be completed for optimal use of the STROOHM App.","originalText":"**Nog een aandachtspunt**\n\nVoeg de rekeningnummers voor terugbetalingen van thuislaadsessies toe aan de gebruikers of laat de gebruikers dit invoeren in hun eigen STROOHM App.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fghm00knxc0jrydo7jmx","stepId":null},{"id":"cmta5fm4v016exc0j386ahxge","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**TIP:** An EV driver can also block the charge card in their own STROOHM App in case of loss.","originalText":"**TIP:** Een EV-bestuurder kan ook in zijn of haar eigen STROOHM applicatie de laadpas blokkeren in geval van verlies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjf700wyxc0jpjif9j8n","stepId":null},{"id":"cmta5fm4v016fxc0jq0htgpxu","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"\\=> **Admin**:\n_Typically, this is the fleet manager or the person responsible for managing the fleet and/or charging solutions._","originalText":"Member = 'Lid' (in NL)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh5b00nixc0jae104dg0","stepId":null},{"id":"cmta5fm4v016ixc0jtxokz12h","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"But first... When do you need to set up payment methods?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**2\\. STROOHM App:**\n**To pay charging costs that the company does not reimburse, as an EV Driver. _(if applicable)_**\n\nIf the company does not reimburse certain charging costs for employees (such as charging costs abroad), these users will need to set up a payment method in their STROOHM App so that those costs can be paid using their own funds.","originalText":"Maar eerst... Wanneer moet je betalingsmethoden instellen?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n**2\\. Om als EV Driver laadkosten te betalen die de werkgever niet vergoedt. _(indien van toepassing)_**\n\nAls de werkgever bepaalde laadkosten niet vergoedt voor de werknemers (zoals buitenlandse laadkosten, etc.), zullen deze werknemers een betalingsmethode in de STROOHM App moeten instellen zodat die kosten via eigen middelen betaald kunnen worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk1l00zrxc0j5uct401s","stepId":null},{"id":"cmta5fm4v016jxc0jvjwde9a8","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this view, you will see all the individual charging sessions in real-time.","originalText":"In dit overzicht zie je de **totale laadkosten** van alle EV-bestuurders van jouw bedrijf, naast nog een aantal andere inzichten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgqb00lqxc0jrp5cwjlo","stepId":null},{"id":"cmta5fm4v016pxc0jeoqmwqwr","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-08-26T13:48:06.216Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"And more in-depth insights, including the ratio of charging cost types: roaming (public), home charging, and at the office.","originalText":"En meer diepgaande inzichten, waaronder de verhouding van het type laadkost: Roaming (publiek), thuisladen en op kantoor.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh1l00n2xc0j7p96q1ot","stepId":null},{"id":"cmta5fm4w016xxc0jiewce181","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you see the assigned role of this user.\n\n\\=> **Member**:\n_These are all standard EV drivers of your company._","originalText":"Hier zie je de toegewezen rol van deze gebruiker.\n\nAdmin = 'Beheerder' (in NL)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh3h00naxc0jobi86onh","stepId":null},{"id":"cmta5fm4w016yxc0j1xop4ix0","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Go to **Employees**.","originalText":"Ga naar **'Employees'** of 'Medewerkers'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5firh00u3xc0jewuigr5h","stepId":null},{"id":"cmta5fm4w016zxc0jwf31kqao","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Another safe option is to link a credit card to pay the invoices.\n\nThis also prevents the account from potentially being blocked due to late payment.","originalText":"Wil je met een Credit Card de maandelijkse facturen automatisch laten betalen? Dan voeg je de kaart via deze knop toe.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk8e010jxc0jka35bfkh","stepId":null},{"id":"cmta5fm4w0174xc0jjxgr2gr9","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:04:08.067Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the **Fleet cost overview**, you can track your company's charging costs.","originalText":"In de **'Fleet cost overview'** kan je de laadkosten van jouw bedrijf opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgzo00muxc0jy1ppiakw","stepId":null},{"id":"cmta5fm4w0176xc0jk75hncm6","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T12:39:26.634Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"To manage charge cards, click on **Charge keys**.","originalText":"Om laadpassen te beheren, ga je eerst naar **'Payment'** of 'Betaling'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fj0e00v6xc0jacbqclg8","stepId":null},{"id":"cmta5fm4w0178xc0jfig52fsn","createdAt":"2026-08-26T13:48:06.216Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Member group** indicates which member group has been assigned to the employee.\n\nIn Member groups, the various agreements regarding the charging policy are defined, such as where charging is permitted. You can create multiple Member groups with different charging policies.\n\nMore on this will follow later in this demo.","originalText":"**Member group** (= Ledengroepen) toont aan welke ledengroep er aan de werknemer werd toegewezen.\n\nIn Ledengroepen bepaal je onder welke categorie van afspraken rond het laden een gebruiker valt. Meer hierover later.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh6900nmxc0j6l5xhaym","stepId":null},{"id":"cmumi3k1c000lwc0jhck8gmtp","createdAt":"2026-09-29T09:55:35.085Z","updatedAt":"2026-09-29T09:55:35.085Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Planning on starting to use the STROOHM Platform immediately?**\n\nThen we suggest going straight to _Chapter 9: Payments and Invoicing_ to complete the account configuration! Click the button below to go directly to Chapter 9.\n\n**Would you like a tour of the platform in anticipation of the migration?**\n\nThen simply click Continue below.","originalText":"**Van plan om meteen het STROOHM Platform in gebruik te nemen?**\n\nDan stellen we voor om meteen naar _Hoofdstuk 9: Betalingen en facturatie_ te gaan om de configuratie van het account te volmaken! Klik op de onderstaande knop om meteen naar Hoofdstuk 9 te gaan.\n\n**Wil je alvast een rondleiding krijgen in het platform, in afwachting van de migratie?**\n\nKlik hieronder dan gewoon op Verdergaan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"JmsDkPtXOOlO8NTBlVaLf","stepId":null},{"id":"cmumiai9r02cauv0ialufjv73","createdAt":"2026-09-29T10:00:59.390Z","updatedAt":"2026-09-29T10:00:59.390Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**In this view, you see the accounts to which you have access.**\n\nYou will see the business account(s), identifiable by the company name.\n\nAnd you will also see your personal account, as an EV driver _(if applicable)_.","originalText":"**In deze weergave zie je de accounts waartoe jij toegang hebt.**\n\nJe ziet enerzijds het bedrijfsaccount(s), te herkennen aan de bedrijfsnaam.\n\nAnderzijds zal je ook jouw persoonlijk account, als EV driver, zien staan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"NucQmtrMrnN5dA2nGqHT5","stepId":null},{"id":"cmumiai9s02ccuv0ii2xxndny","createdAt":"2026-09-29T10:00:59.390Z","updatedAt":"2026-09-29T10:00:59.390Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Click on your company account.","originalText":"Klik op je bedrijfsaccount.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"AJHVgxPOGrBWIhkiRU0YL","stepId":null},{"id":"cmumiejut00rnwq0jcr5p804k","createdAt":"2026-09-29T10:04:08.067Z","updatedAt":"2026-09-29T10:04:08.067Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Click on **EVSE status monitor** to monitor your company's charge points.\n\n_For your information:_ _EVSE stands for Electric Vehicle Supply Equipment. These are charge points for electric vehicles._","originalText":"Klik op EVSE-statusmonitor om de laadpunten van jouw bedrijf te monitoren.\n\n_Ter info:_\n_EVSE staat voor Electric Vehicle Supply Equipment. Dit zijn dus laadpunten voor elektrische wagens._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"yyZRP64V4_OTrLKDT0LX4","stepId":null},{"id":"cmumiejut00rpwq0j2tupd5iq","createdAt":"2026-09-29T10:04:08.067Z","updatedAt":"2026-09-29T10:04:08.067Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Open the drop-down menu and then click on **Fleet cost overview**.","originalText":"Open het drop-down menu en klik vervolgens op **Fleet cost overview**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"bDOJI6DC_mYz2LBBjG0Qu","stepId":null},{"id":"cmuminjl300sjwq0jvlgmwblc","createdAt":"2026-09-29T10:11:07.619Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Here you get insights into the averages per type of charging usage (public, at the office, or at home).**\n\nYou can see the number of charging sessions, amount of kWh charged, total charging costs, and average charging rate per type of usage.","originalText":"**Hier krijg je inzichten over de gemiddelden per type laadverbruik (publiek, op kantoor of thuis).**\n\nZo zie je het aantal laadsessies, hoeveelheid geladen kWh, totale laadkosten, gemiddelde laadtarief per type laadverbruik.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"eZV-M--xdAYM_qkYKKytn","stepId":null},{"id":"cmuminjl300slwq0jegdj5cyq","createdAt":"2026-09-29T10:11:07.619Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you scroll further down, you will get an overview of the charging behavior of all users.\n\nYou can scroll even further to gain even more insights, such as usage per charging card, per vehicle, and so on.","originalText":"Scroll je verder naar beneden, dan krijg je een overzicht van het laadgedrag van alle gebruikers.\n\nJe kan nog verder scrollen om nóg meer inzichten te krijgen, zoals verbruik per laadpas, per wagen, enzovoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kuwoSOrBvrPZwfMpSoC4Y","stepId":null},{"id":"cmuminjl300snwq0jakxmyzca","createdAt":"2026-09-29T10:11:07.619Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The total amount for the charging session...\n\nℹ️ _For your information:_ If, for example, your employees can charge for free at the office, the amount here will be €0.","originalText":"Het totale bedrag voor de laadsessie...\n\nℹ️ _Ter info:_ Als jouw werknemers bv. gratis kunnen opladen op kantoor, dan zal het bedrag hier €0 zijn.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wPG7FK4Hj7JnUhNWJqKSt","stepId":null},{"id":"cmuminjl400spwq0jn09ivl6c","createdAt":"2026-09-29T10:11:07.619Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"And the current status of the charging session.","originalText":"En de huidige status van de laadsessie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"zr2_YG37g0dl9AdJftIwq","stepId":null},{"id":"cmuminjl400srwq0juqx7x6lt","createdAt":"2026-09-29T10:11:07.619Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can show or hide additional columns of data using this button.","originalText":"Je kan nog extra kolommen met data tonen of verbergen aan de hand van deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"GLWgmqZqD3rFJF26EwgFS","stepId":null},{"id":"cmuminjl400stwq0j7ife8w0l","createdAt":"2026-09-29T10:11:07.619Z","updatedAt":"2026-09-29T10:11:07.619Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can export all this data via this button.","originalText":"Deze gegevens kan je allemaal exporteren via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"do7J8ZIDXrixlYjXMUuf0","stepId":null},{"id":"cmumj7byo021vv60jhu5f856e","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can download many other exports and insights regarding all charging sessions via the dashboards we saw in the previous chapter.","originalText":"Je kan nog veel andere exports en inzichten over alle laadsessies downloaden via de dashboards die we in het vorige hoofdstuk hebben gezien.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Dyrwk_AcI75TrvXaZVDXl","stepId":null},{"id":"cmumj7byo021xv60jlvpyh3um","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Open a dashboard of your choice...","originalText":"Open een dashboard naar wens...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"bSRrLzpJO-xWsW3EFEYeh","stepId":null},{"id":"cmumj7byo021zv60jheei3fri","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You will then have the choice to download it as a CSV file (raw data in tables) or as a PNG file (image).","originalText":"Je krijgt dan de keuze om het als CSV-bestand (ruwe data in tabellen) of als PNG-bestand (afbeelding) te downloaden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"X1RPkyH1JfVx237AyxY2z","stepId":null},{"id":"cmumj7byp0221v60jcwkmh0tp","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"_Do you want to skip the configuration of Member Groups and Price Groups and go straight to adding users?_","originalText":"_Wil je de configuratie van Ledengroepen en Prijsgroepen overslaan en meteen naar het toevoegen van gebruikers gaan?_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"yJauWK6Fa00SZCmoCxvvG","stepId":null},{"id":"cmumj7byq0225v60jk8vfzgim","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Next, go to **Member Groups**.","originalText":"Ga vervolgens naar **Ledengroepen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"BIxFGqzqjdQui71WtQohn","stepId":null},{"id":"cmumj7byq0227v60jh7p1i88j","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this overview, you can see all the **Member Groups** that you have created.","originalText":"In dit overzicht zie je alle **Ledengroepen** die je hebt aangemaakt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"gnLkh8wcnd2msuh9Rwy1I","stepId":null},{"id":"cmumj7byq0229v60jp2a6zhcz","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**What are** **Member Groups?**\nThese are categories in which you place individual members.","originalText":"**Wat zijn** **Ledengroepen?**\nDit zijn categorieën waarin je individuele leden onderbrengt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CdBe7OAyvXfHtaI-DKuhZ","stepId":null},{"id":"cmumj7byr022bv60jdgdixkfy","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You determine the agreements and charging policy per category. Here you see a fraction of the charging options you can configure.\n\nMore on this will follow later.","originalText":"Per categorie bepaal je de afspraken en het laadbeleid. Hier zie je een fractie van de laadmogelijkheden die je kan instellen.\n\nMeer hierover volgt later.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"EV6sBEk3UlMmkAMWTzAzB","stepId":null},{"id":"cmumj7byr022dv60je5z4e1r0","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the **Role** column, you can see which user role members must have to function in a user group.\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**Important:**\nIf the user role at the individual level does not match the role of the member group, this could cause conflicts.","originalText":"In de kolom **Rol** zie je welke gebruikersrol de leden moeten hebben om in een gebruikersgroep te functioneren.\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**Belangrijk:**\nAls de gebruikersrol op individueel niveau niet overeenkomt met de rol van de ledengroep kan dit mogelijks voor conflicten zorgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"aUpPySoutS6pzG9adZgi1","stepId":null},{"id":"cmumj7byr022fv60jpd1r2aa4","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can see the price group linked to this member group.\n\nSince you must link a price group immediately when creating a new member group, you will therefore need to create a price group first.","originalText":"Hier zie je de prijsgroep die gekoppeld is aan deze ledengroep.\n\nGezien je bij de aanmaak van een nieuwe ledengroep meteen een prijsgroep moet koppelen, zal je dus eerst een prijsgroep moeten aanmaken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"x5NFVK4diGCA0zCxBaoaG","stepId":null},{"id":"cmumj7byr022hv60jilzptn9d","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"To create a price group, go here first.","originalText":"Om een prijsgroep aan te maken ga je eerst hierheen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ikupIwuE2hNQatobwb0rY","stepId":null},{"id":"cmumj7bys022jv60j6l6l2433","createdAt":"2026-09-29T10:26:30.858Z","updatedAt":"2026-09-29T10:26:30.858Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"This is the overview of all the different **Price groups**.\n\nPrice groups have various functions:\n\n- Link them to Member Groups: At which rate can one charge at your company's charge points\n- Rates for the Reimbursement of home charging sessions\n- Public charging rates for third parties","originalText":"Dit is het overzicht van alle verschillende **Prijsgroepen**.\n\nPrijsgroepen hebben verschillende functies:\n\n- Koppelen aan Ledengroepen gekoppeld: Aan welk tarief kunnen ze op de laadpunten van jouw bedrijf\n- Tarieven voor de laadvergoeding\n- Publieke laadtarieven voor derden","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rIe2oCmyPy7VQUfWeVc53","stepId":null},{"id":"cmumjffr802bjxu0jv0cp8rud","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you see the names you have given to your **Price Groups**.","originalText":"Hier zie je de namen die je aan jouw **Prijsgroepen** hebt gegeven.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ClvM7qgQxJXVR5ulPqSEv","stepId":null},{"id":"cmumjffr802blxu0jbettvyzs","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you see the type of **Price group**.","originalText":"Hier zie je het type **Prijsgroep**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"RrXJB2ODHEDvXFQQCtCeU","stepId":null},{"id":"cmumjffr902bnxu0jixdas4lk","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Public:**\nThis is a charging rate you apply to third parties who come to charge at your public charging points using a STROOHM charging card.\n\nThis does not apply to members (= employees) linked to your company account.","originalText":"**Openbaar:**\nDit is een laadtarief dat je hanteert voor derden die met een STROOHM laadpas komen opladen aan jouw publieke laadpunten.\n\nDit gaat niet over leden (= werknemers) die verbonden zijn aan het account van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"brYYdTssan7jAYCvj_ZIJ","stepId":null},{"id":"cmumjffr902bpxu0jf31qthg6","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Roaming:**\nThis is a charging rate that applies to third parties who come to charge at your public charging points and who do not have a STROOHM charging card.\n\nTherefore, this will also not apply to members (= employees) connected to your company account.","originalText":"**Roaming:**\nDit is een laadtarief dat voor derden geldt die komen opladen aan jouw publieke laadpunten, die géén STROOHM laadpas hebben.\n\nOok dit zal dus niet gelden voor leden (= werknemers) die verbonden zijn aan jouw bedrijfsaccount.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"RtGp1XdmZyowxsNSNst5E","stepId":null},{"id":"cmumjffr902brxu0jnwuj2yof","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Member:**\nThis is the charging rate that applies to members (e.g., employees) connected to your account who charge at your charge points.\n\n_Important: If members can charge via your company's Wallet, this amount per kWh will be charged to your company's Wallet._","originalText":"**Lid:**\nDit is het laadtarief dat geldt voor de leden (bv. werknemers) die verbonden zijn aan jouw account, die op jouw laadpunten opladen.\n\n_Belangrijk: Als leden via de Wallet van jouw bedrijf kunnen opladen, zal dit bedrag per kWh dus aangerekend worden aan de Wallet van je bedrijf._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"UNRUxdTZyj6pDZdXA1c8X","stepId":null},{"id":"cmumjffra02btxu0jsiz62ek2","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Reimbursement:**\nThese are the various rates applied for reimbursements of home charging sessions.\n\nIn Belgium, the CREG rate for the 3 regions or the national CREG rate applies. These are automatically updated quarterly in the platform.\n\n_For employees living outside Belgium, a customised rate may be introduced. This is not updated automatically. Please seek proper advice regarding this!_","originalText":"**Vergoeding:**\nDit zijn de verschillende tarieven die gehanteerd worden voor de terugbetalingen van thuislaadsessies\n(= laadvergoeding).\n\nIn België geldt het CREG-tarief voor de 3 gewesten of het nationale CREG-tarief. Deze worden automatisch per kwartaal geüpdatet in het platform.\n\n_Voor werknemers die buiten België wonen kan er een aangepast tarief ingevoerd worden. Dit wordt niet automatisch geüpdatet. Laat je hiervoor goed adviseren!_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"tx3Olex19rXnNmjLuAdKh","stepId":null},{"id":"cmumjffra02bvxu0j7djp5lt4","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:32:49.028Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"_For your information:_\n\nHowever, to manage the reimbursement of home charging sessions, go to **Reimbursements** here.\n\nAlthough you can see the rates for the reimbursements listed under Price Groups, you do not manage these in the Price Groups view.\n\n_More on this follows later in Chapter 5._","originalText":"_Ter info:_\n\nEchter, om de thuislaadvergoedingen te beheren ga je hier naar **Vergoedingen.**\n\nOndanks dat je bij Prijsgroepen de tarieven voor thuislaadvergoeding kunt zien staan, beheer je deze dus niet in de Prijsgroepen-weergave.\n\n_Meer hierover volgt later in Hoofdstuk 5._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"xeJTNLyT2pK3oGeWoe9a8","stepId":null},{"id":"cmumjffra02bxxu0jdkzr9cm2","createdAt":"2026-09-29T10:32:49.028Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Costs:**\nA 'cost' refers to the electricity cost that your company pays for the use of the charge points.\n\nThis allows you to, among other things, conduct in-depth analyses of your revenue versus electricity costs.","originalText":"**Kosten:**\nEen kost verwijst naar de elektriciteitskost die jouw bedrijf betaalt voor het verbruik van de laadpunten.\n\nHiermee kan je o.a. diepgaande analyses maken over jouw inkomsten versus elektriciteitskosten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"f_xs8ncnFzK32bHVUnakM","stepId":null},{"id":"cmumjrfoa00vewq0js4ntbtt7","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**How to create a new Price Group...**","originalText":"**Hoe een nieuwe Prijsgroep aanmaken...**","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7Q1yzyTBuxNsea_015nos","stepId":null},{"id":"cmumjrfoa00vgwq0j2m5o5fji","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"To create a new Price Group, click on **\"+ New\"** here.","originalText":"Om een nieuwe Prijsgroep aan te maken, klik hier op **\"+ Nieuw\"**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"EV-WUXa3ZgfGArLxtb8fE","stepId":null},{"id":"cmumjrfoa00viwq0jbdr3tk0b","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you select the type of price group you wish to create.","originalText":"Hier maak je de selectie van het type prijsgroep dat je wenst aan te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QMvsS2uVciRD22NnGqYWb","stepId":null},{"id":"cmumjrfob00vkwq0jtxjr4hjg","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We will first look at the options for a **Public Price** group.\n\n_For your information: These options within these settings largely correspond to those of the Roaming Price groups. You also get very similar options for the other types of price groups._","originalText":"We bekijken eerst de mogelijkheden voor een **Openbare Prijsgroep**.\n\n_Ter info: Deze instellingen komen grotendeels overeen met de Roaming Prijsgroepen. Ook voor de andere soorten prijsgroepen krijg je erg gelijkaardige mogelijkheden._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Nk-aoU0UalKrx6qOqYlhy","stepId":null},{"id":"cmumjrfob00vmwq0j56hm1c79","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Enter a clear and recognisable name for the price group here.","originalText":"Voer hier een duidelijke naam in voor de prijsgroep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"YanuPSmL1uYxHTnk_Z5Ee","stepId":null},{"id":"cmumjrfoc00vowq0jk8ig4ld8","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Choose whether you wish to use a **rate per kWh** or a **rate per minute**.","originalText":"Maak een keuze of je een **tarief per kWh** of een **tarief per minuut** wenst te hanteren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QEYv3oOvSW7RzopQXI760","stepId":null},{"id":"cmumjrfoc00vqwq0jc4j4gphz","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Enter the charging rate that third parties will pay for charging at your company's public charge points here .","originalText":"Vul hier het effectieve laadtarief in dat derden zullen betalen voor het opladen aan de publieke laadpunten van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"odbg72DQI0RGHHiXXIDu4","stepId":null},{"id":"cmumjrfod00vswq0j1ijwmx4i","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:42:08.793Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can choose to set a dynamic rate based on \"live spot prices\", based on the current wholesale price of electricity.\n\nIf this is activated, it will replace the **Fixed price per kWh** or **Price per minute**, unless no spot price data is available. In that case, the fixed price or price per minute will serve as a backup.","originalText":"Je kan ervoor kiezen om een dynamisch tarief in te stellen op basis van de \"live spotprijzen\", gebaseerd op de actuele groothandelsprijs van elektriciteit.\n\nAls dit geactiveerd is zal het de **Vaste prijs per kWh** of **Prijs per minuut** vervangen, tenzij er geen spotprijsdata beschikbaar is. Dan wordt de vaste prijs of prijs per minuut als back-up gebruikt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"f56U-fJhA7nx-6KhqwuEk","stepId":null},{"id":"cmumjrfod00vuwq0jignsfl8p","createdAt":"2026-09-29T10:42:08.793Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Additionally, you can choose to charge additional surcharges such as...\n\n**Start fee**: A one-time fee that is charged upon starting a charging session.","originalText":"Bijkomend, kan je kiezen om nog bijkomende toeslagen aan te rekenen zoals...\n\n**Opstartkost**: Een eenmalige toeslag die bij de start van een laadsessie wordt aangerekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SuBy0vYGSbqDcyRvz4RJn","stepId":null},{"id":"cmumk06wr02rdxu0j1h57xu21","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Charging fee**: With this, a one-time fixed amount is charged after a period of time that you can determine yourself.\n\n_Tip: This can be useful if you want to avoid visitors remaining connected to your charge point for too long._","originalText":"**Laadkosten**: Hiermee wordt éénmalig een vast bedrag aangerekend na een verloop van tijd dat jij zelf kunt bepalen.\n\n_Tip: Dit kan handig zijn als je wilt vermijden dat bezoekers te lang aan jouw laadpunt gekoppeld blijven._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"2ZKXcok24ApGYwtJFkZQA","stepId":null},{"id":"cmumk06wr02rfxu0ji7eaqj1z","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Fee per minute**: You can choose to switch to a different rate per minute after a certain period of time.","originalText":"**Kosten per minuut**: Je kan bepalen dat er na verloop van tijd wordt overgeschakeld op een afwijkend tarief per minuut.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"IDIzBd-HfOZ7q91JPi8fu","stepId":null},{"id":"cmumk06wr02rhxu0j47nape99","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Idle fee**: Finally, you can set a 'Rotation rate', where a per-minute rate is charged if the vehicle remains connected to the charge point after the charging session has already ended.\n\n_Tip: Set this up if you want to prevent third parties from staying at your charge point for an excessively long time after the charging session has finished._","originalText":"**Blokkeertarief**: Ten slotte kan je nog een 'Idle fee' of 'Rotatietarief' instellen, waarbij er een tarief per minuut wordt aangerekend wanneer de wagen nog aangesloten blijft aan het laadpunt als de laadsessie reeds is afgerond.\n\n_Tip: Dit stel je in als je wilt vermijden dat derden buitensporig lang blijven staan aan jouw laadpunt, wanneer de laadsessie reeds afgerond is._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"zPrbrtNYVOTLkvQHoSkbh","stepId":null},{"id":"cmumk06ws02rjxu0j9gy5sq0y","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Finished with this price group?**\n\nThen you can review everything here.\n\nNext, click **Create** at the bottom of the page to save it.","originalText":"**Klaar met deze prijsgroep?**\n\nDan kan je hier nog eens alles nagaan.\n\nVervolgens onderaan de pagina op **Maak** klikken om deze op te slaan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"FWqMDSDtulq4xg6ciGK7x","stepId":null},{"id":"cmumk06ws02rlxu0jxb1u9hpk","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Voila! You have successfully created your first Price Group.**\n\nNow we can look at creating **Member Groups**.","originalText":"**Zo! Je hebt je eerste Prijsgroep succesvol aangemaakt.**\n\nDan kunnen we nu kijken naar de aanmaak van **Ledengroepen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kZUMRCgHURDfzcdFk_oOF","stepId":null},{"id":"cmumk06ws02rnxu0j2t2ev72x","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We are going back to **Members & access** to create a new member group.","originalText":"We gaan opnieuw naar **Leden & toegang** om een nieuwe ledengroep aan te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"lfLB-UgvEaoyFaFYhDs7K","stepId":null},{"id":"cmumk06wt02rpxu0j387fug47","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Go to **Member Groups**.","originalText":"Ga naar **Ledengroepen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"RQZ5IZPAeml_bGHr26lx9","stepId":null},{"id":"cmumk06wt02rrxu0jo7ty15es","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Click here to create a new member group.","originalText":"Klik hier om een nieuwe ledengroep aan te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c2mXxPhE5rgHwZTRAyyJ9","stepId":null},{"id":"cmumk06wt02rtxu0jdekuvsdi","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Give your new member group a **name** here.\n\nOptionally add a **description** so that it is clear to any other admins of the account what this member group is for.\n\nClick the button at the bottom of this window to continue.","originalText":"Geef hier een **naam** aan jouw nieuwe ledengroep.\n\nVul eventueel aan met een **beschrijving** zodat het voor eventuele andere beheerders in het account duidelijk is waarvoor deze ledengroep dient.\n\nKlik op de knop onderaan dit venster om verder te gaan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"tSbTebGfi6ifCyN4oZQ6d","stepId":null},{"id":"cmumk06wu02rvxu0jg758mwzf","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here, you select for which user role this member group will be suitable. This can be the Account Owner, Admins, or Members.\n\n**_Reminder:_** _The users you will place in this member group must have the same Role assigned at the user level as the one set at the Member Group level._","originalText":"Hier selecteer je voor welke gebruikersrol deze ledengroep geschikt zal zijn. Dat kan dus voor de Teameigenaar, Beheerders of Leden zijn.\n\n**_Herinnering:_** _De gebruikers die je in deze ledengroep zult plaatsen moeten dezelfde Rol hebben toegewezen op gebruikersniveau als diegene die is ingesteld op Ledengroep-niveau._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7oUXRgHNg_WVktZbJuanS","stepId":null},{"id":"cmumk06wu02rxxu0jzce58jo6","createdAt":"2026-09-29T10:48:57.339Z","updatedAt":"2026-09-29T10:48:57.339Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can choose which **Price group**, that you have already created, applies to this group.","originalText":"Hier kan kies je welke **Prijsgroep**, die je reeds hebt aangemaakt, van toepassing is op deze groep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"EEw8Ftln9IjRXt2FySOM-","stepId":null},{"id":"cmumk4jlf02szxu0j6mexlvyg","createdAt":"2026-09-29T10:52:20.403Z","updatedAt":"2026-09-29T10:52:20.403Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Under **Member fee**, you can indicate whether the members in this Member Group must pay a monthly subscription for charging.","originalText":"Bij **Lidmaatschapskosten** kan je aangeven of de leden in deze Ledengroep een maandelijks abonnement moeten betalen voor het laden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wDi2yr_NoRwHxrbObG1Hd","stepId":null},{"id":"cmumk4jlf02t1xu0jtv6kqa4g","createdAt":"2026-09-29T10:52:20.403Z","updatedAt":"2026-09-29T10:52:20.403Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this view, you determine whether members added to this Member Group are allowed to pay with the company Wallet, and what they may use the Wallet for:\n\n- Public charging\n- Order a new charging card in the Shop\n- Apply for Reimbursement of home charging sessions","originalText":"In deze weergave bepaal je of leden, die in deze Ledengroep worden toegevoegd, mogen betalen met de Wallet van het bedrijf, en waar ze de Wallet voor mogen gebruiken:\n\n- Publiek laden\n- Nieuwe laadpas bestellen in de Shop\n- Thuislaadvergoeding aanvragen","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"LaTfi0PMIfaQ_CkdP11aI","stepId":null},{"id":"cmumkfic70005x50jgj0d581t","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You then indicate whether your company will cover all charging costs.\n\nIf your company has taken the **FLEET Pack**, you can also set up Split Billing here.","originalText":"Je geeft dan aan of jouw bedrijf alle laadkosten zal dekken.\n\nAls jouw bedrijf het **FLEET Pack** heeft genomen, kan je hier ook Split Billing instellen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KME7ikMaPAAGcW8_qdlQb","stepId":null},{"id":"cmumkfic80007x50jcrl6pzp5","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nThe **split billing feature of the FLEET Pack** looks like this.","originalText":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nDe **split billing functie van het FLEET Pack** ziet er zo uit.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"gYbUf5do6grWoFxbjSPwy","stepId":null},{"id":"cmumkfic80009x50j6fi02qmb","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you select the maximum AC and DC charging rate that your company wishes to cover for members (= employees).\n\nAll costs exceeding these limits will be automatically charged to the employee.","originalText":"Je kiest hier het max. AC- en DC-laadtarief dat jouw bedrijf wenst te vergoeden voor leden (= werknemers).\n\nAlle kosten die hoger liggen dan deze limieten worden automatisch aan de werknemer aangerekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"J9Bm8zHzA5xBm43OUegnq","stepId":null},{"id":"cmumkfic8000bx50jw85tgcuk","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nContinuing, we see the option to enable **Geofencing** here. This is also part of the **FLEET Pack**.\n\nWith Geofencing, you impose restrictions regarding which countries members are allowed to charge in.","originalText":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nAls we verdergaan, zien we hier de mogelijkheid om **Geofencing** in te schakelen. Ook dit is onderdeel van het **FLEET Pack**.\n\nMet Geofencing leg je beperkingen op met betrekking tot in welke landen leden mogen opladen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Gez8mK0Lmy_70VYDkq_Ei","stepId":null},{"id":"cmumkfic9000dx50js3ijq660","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nThis is the **Provider Control** feature of the **FLEET Pack**.\n\nWith this, you determine at which public charging station providers the members of your account are allowed to charge.","originalText":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\nDit is de **Provider Control** functie van het **FLEET Pack**.\n\nHiermee bepaal je bij welke publieke laadpaalproviders de leden van jouw account mogen opladen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"S03M1m9KxgTirdw_3wS33","stepId":null},{"id":"cmumkfic9000fx50jhtv4emmz","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-10-01T12:03:20.492Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can specify whether members are allowed to pay in the Shop using the company Wallet, e.g., to order a new charge card.\n\nAnd, as mentioned earlier, you can use this option to indicate whether members can independently request a home charging reimbursement from their own STROOHM App...","originalText":"Zoals eerder vermeld, kan je via de deze optie aangeven of leden een thuislaadvergoeding zelfstandig vanuit hun eigen STROOHM App kunnen aanvragen...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"osuOz4-aAkKLfROHAm05I","stepId":null},{"id":"cmumkfica000hx50jmllerpyg","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"With the option below, you can configure the reimbursement of home charging sessions for members in advance.\n\nThis means that all members included in this member group will **receive the reimbursement of home charging sessions** regardless.","originalText":"Met de optie eronder kan je de terugbetaling van thuislaadkosten (thuislaadvergoeding) voor leden op voorhand configureren.\n\nDit wil zeggen dat alle leden die in deze ledengroep worden ondergebracht sowieso **de thuislaadvergoeding zullen ontvangen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"OC8ugjrrxkTOFWTDn4pmV","stepId":null},{"id":"cmumkfica000jx50jo5xze0c9","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Click on the **Add reimbursement** button...","originalText":"Klik op de **Vergoeding toevoegen** knop...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"3fnQ3npCz1cS7a4Oc_FqP","stepId":null},{"id":"cmumkfica000lx50jamgls8bp","createdAt":"2026-09-29T11:00:51.991Z","updatedAt":"2026-09-29T11:00:51.991Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this view, you get all options for the Reimbursement of home charging sessions.","originalText":"In deze weergave krijg je alle opties voor de thuislaadvergoeding.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"jMstDIyCgMoRnEpalCo4N","stepId":null},{"id":"cmumkjf22001uxr0jcgve49y3","createdAt":"2026-09-29T11:03:54.362Z","updatedAt":"2026-09-29T11:03:54.362Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Via the dropdown menu, you select the rate at which you will reimburse members for home charging sessions.\n\nWe explain the different options...","originalText":"Via het dropdown menu maak je een keuze van tarief waaraan je de leden zult terugbetalen voor de thuislaadsessies.\n\nWe leggen de verschillende opties uit...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Vh1J5OJmFXwLKuWMIDFWV","stepId":null},{"id":"cmumkjf22001wxr0jqdh1o14n","createdAt":"2026-09-29T11:03:54.362Z","updatedAt":"2026-09-29T11:03:54.362Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"- **Employee's cost _(n/a)_:**\n\nThis option is not possible in Belgium, as a direct link to dynamic electricity prices is currently still a complex matter.\n\n- **Reimbursement price group:**\n\nThis may be of interest to companies with employees (= members) abroad who do not fall under the CREG tariff scheme.\n\n- **Regulated rate:**\n\nThese are the various CREG rate (National, Flemish, Brussels, and Walloon). Their use complies with legislation, and the platform automatically updates these rates quarterly.","originalText":"- **Kosten van werknemer _(n.v.t.)_:**\n\nDeze optie is in België niet mogelijk gezien een rechtstreekse koppeling met de dynamische elektriciteitsprijzen vandaag nog een complex gegeven is.\n\n- **Vergoedingsprijsgroep:**\n\nDit kan interessant zijn voor bedrijven met werknemers (= leden) in het buitenland, die niet onder de regeling van het CREG-tarief vallen.\n\n- **Gereguleerd tarief:**\n\nDit zijn de verschillende CREG-tarieven (Nationaal, Vlaams, Brussels en Waals). Het gebruik hiervan is conform de wetgeving en het platform update deze tarieven automatisch per kwartaal.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ELboN2qQyH-uwXjbdWYtV","stepId":null},{"id":"cmumkqwpy025nv60j5prx1n0q","createdAt":"2026-09-29T11:09:43.846Z","updatedAt":"2026-09-29T11:09:43.846Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The **Regulated rate** (CREG rate) is the most common option.\n\nYou will then be able to choose between the 4 rates: _the Belgian (National), Flemish, Walloon, or Brussels CREG rate._","originalText":"Het **Gereguleerd tarief** (CREG-tarief) is de meest voorkomende optie.\n\nDan zal je kunnen kiezen tussen de 4 tarieven: _het Belgische (Nationaal), Vlaamse, Waalse of Brusselse CREG-tarief._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"S0HRsiM_npRlyjVMPzJdw","stepId":null},{"id":"cmumkqwpy025pv60j4qih0nq9","createdAt":"2026-09-29T11:09:43.846Z","updatedAt":"2026-09-29T11:09:43.846Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If this option is checked, the reimbursement of home charging costs will be automatically approved for all members in this member group.","originalText":"Als deze optie is aangevinkt wordt de terugbetaling van thuislaadkosten automatisch goedgekeurd voor alle leden in deze ledengroep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kiaHKOPnkk_akkvl3sj9R","stepId":null},{"id":"cmumkqwpz025rv60jfu4ahakg","createdAt":"2026-09-29T11:09:43.846Z","updatedAt":"2026-09-29T11:09:43.846Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"With this option, you can indicate that any subscriptions to a charge point are also covered for the users in this member group.","originalText":"Met deze optie kan je aangeven dat eventuele abonnementen op een laadpunt ook worden vergoed voor de leden in deze ledengroep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"AnFiPtT21DXciPA7694Uh","stepId":null},{"id":"cmumkqwpz025tv60jbihjpc8c","createdAt":"2026-09-29T11:09:43.846Z","updatedAt":"2026-09-29T11:09:43.846Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, here you determine when the reimbursements are paid out:\n\n- At the end of the month\n- After each charging session","originalText":"Ten slotte, bepaal je hier wanneer de vergoedingen worden uitbetaald:\n\n- Op het einde van de maand\n- Na elke laadsessie","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"sev0vkWJz3ucKCSx1kwDF","stepId":null},{"id":"cmumkqwpz025vv60jh6ykw4k1","createdAt":"2026-09-29T11:09:43.846Z","updatedAt":"2026-09-29T11:09:43.846Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Done? Then save your new member group using this button!","originalText":"Klaar? Bewaar jouw nieuwe ledengroep dan via deze knop!","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ZMj6wQNLXEcvUOdobhnCU","stepId":null},{"id":"cmumkqwpz025xv60jlhslcaff","createdAt":"2026-09-29T11:09:43.846Z","updatedAt":"2026-09-29T11:11:52.802Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**POINTS TO NOTE**\n\nIt is important to set up the Member Groups carefully and correctly.\n\n**Pay particular attention to:**\n\n- that the User Role in the member group corresponds to the role set at Member level of each individual.\n- that the reimbursement settings are correctly configured in the member group. If not configured correctly, it is very complex to retroactively reimburse home charging sessions that have already been initiated.","originalText":"**AANDACHTSPUNTEN**\nHet is belangrijk om de Ledengroepen zorgvuldig en correct op te maken.\n\n**Let er vooral op:**\n\n- dat de Gebruikersrol in de ledengroep overeenkomt met de rol die werd ingesteld op niveau van de Leden zelf.\n- dat de instellingen van de thuislaadvergoeding correct worden opgezet in de ledengroep. Indien niet correct ingesteld, is het zeer complex om de reeds aangegane thuislaadsessies retro-actief te vergoeden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8BieLhEnOln_N_0juVa-L","stepId":null},{"id":"cmumkto8202ulxu0jg21uyst0","createdAt":"2026-09-29T11:11:52.802Z","updatedAt":"2026-09-29T11:11:52.802Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**POINTS TO NOTE**\n\nAre you unsure about these settings? We strongly recommend contacting your account manager at STROOHM or requesting support via [www.stroohm.com/en/helpdesk](www.stroohm.com/en/helpdesk).","originalText":"**AANDACHTSPUNTEN**\n\nBen je onzeker over deze instellingen? Dan raden we sterk aan om contact op te nemen met jouw accountmanager bij STROOHM of via [www.stroohm.com/helpdesk](www.stroohm.com/helpdesk) om ondersteuning te vragen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vWcz7gY8mUvJumciLjwDm","stepId":null},{"id":"cmummb5hi02irv60j5dsy7mc2","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the standard view of your company account, go to **Members & access**.","originalText":"In de standaardweergave van jouw bedrijfsaccount, ga je naar **Leden en toegang**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Ohqmz2XluszHkvo10XBoJ","stepId":null},{"id":"cmummb5hi02itv60jfvrokqi3","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You will then arrive at the overview of all **Members** in the company account.\n\nHere you see a summary of each user's settings, including information about their role and which member group they belong to.","originalText":"Je komt dan op het overzicht met alle **Leden** in het bedrijfsaccount.\n\nHier zie je een samenvatting van de instellingen van elke gebruiker, met onder meer info over diens rol en tot welke ledengroep deze behoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"1dC9a6WlFI1EPAd-J9-I1","stepId":null},{"id":"cmummb5hi02ivv60jrhsnk619","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We previously discussed the **Member Groups**, which you can find here.","originalText":"We spraken eerder al over de **Ledengroepen**, die vind je hier.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Thrny6eaFgOcnJ3Wpd6wp","stepId":null},{"id":"cmummb5hj02ixv60jzjlw4orj","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"_Want to revisit Chapter 3 about the Member Groups?_","originalText":"_Wil je opnieuw naar Hoofdstuk 3 over de Ledengroepen?_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8EX9-PpKa3rHT1Em4rDhj","stepId":null},{"id":"cmummb5hj02j1v60jst2log2o","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We will discuss **Nested accounts** and **Parent accounts** later in this chapter.","originalText":"Over **Geneste accounts** en **Hoofdaccounts** hebben we het later nog in dit hoofdstuk.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"i3R3yfVdZyqvJawNdk2ra","stepId":null},{"id":"cmummb5hk02j3v60jearwk1zq","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"To add a new Member _(e.g. new employee)_ to the account, click on **\\+ Invite Member**.","originalText":"Om een nieuw Lid _(bv. nieuwe medewerker)_ toe te voegen aan het account, klik je op **Lid uitnodigen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"uJxwfbCgP9CfhUufQTe_T","stepId":null},{"id":"cmummb5hl02j5v60ju5mkwslk","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you click on the right arrow (pointing downwards), you will get a dropdown menu that allows you to add **multiple new Members** at once.\n\nAlternatively, you can **share the Account Code** with new Members, so that they can request to be added to the company account from their STROOHM App.","originalText":"Als je op het rechterpijltje (dat nar beneden wijst) klikt, krijg je een dropdown menu waarmee je **meerdere nieuwe Leden** kunt toevoegen.\n\nOf je kan de **Accountcode delen** met de nieuwe Leden, zodat zij vanuit hun STROOHM App kunnen aanvragen om toegevoegd te worden aan het bedrijfsaccount.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wIrjxzg1_F0ENPpTuyMkN","stepId":null},{"id":"cmummb5hl02j7v60jsmmv7l0u","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"First, we will look at how to add one new Member to the account.","originalText":"Eerst bekijken we hoe je één nieuw Lid toevoegt aan het account.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"jJvH5TNgJPUKS8_DglUGL","stepId":null},{"id":"cmummb5hl02j9v60jguyr36hr","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Enter the email address of the new Member here.","originalText":"Je vult hier bij voorkeur het e-mailadres van het nieuwe Lid in.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ELjwOejtlbN0yhh0RappJ","stepId":null},{"id":"cmummb5hm02jbv60jmgn9qsrr","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If the user you wish to add has already created an account, you will see **Existing user** here.\n\nIf the user does not yet have an account, **New user** will be displayed here.","originalText":"Heeft de gebruiker die je wenst toe te voegen reeds een account aangemaakt, dan zal je hier **Bestaande gebruiker** zien staan.\n\nHeeft de gebruiker nog geen account, zal hier **Nieuwe gebruiker** staan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vX3kU_AXbde4OwgZLLiEl","stepId":null},{"id":"cmummb5hm02jdv60jf9b1b2ch","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T11:53:27.942Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"There are two types of invitations:\n\n- For a standard account membership\n- For account membership with Reimbursement of home charging sessions","originalText":"Je hebt twee soorten uitnodigingen:\n\n- Voor simpelweg accountlidmaatschap\n- Voor accountlidmaatschap mét thuislaadvergoeding","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Uwy5knWFQzi_xwQasYTxK","stepId":null},{"id":"cmummb5hn02jfv60jkccdiqk1","createdAt":"2026-09-29T11:53:27.942Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"For standard account membership, assign the settings that apply to the new Member.\n\nClick **Send Invitation** when you are finished.","originalText":"Voor eenvoudige accountlidmaatschap wijs je de instellingen toe die van toepassing zijn op het nieuwe Lid.\n\nKlik op **Uitnodiging versturen** als je klaar bent.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7uerRNDK-yf-lbXgilNtx","stepId":null},{"id":"cmumnkbk402n5v60jx4jk3gn3","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"For account membership **with Reimbursement of home charging sessions**, you indicate at which rate the employee will be reimbursed.","originalText":"Voor accountlidmaatschap **mét thuislaadvergoeding** geef je aan welk tarief de medewerker vergoed zal worden voor thuislaadsessies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"XUBIFgmFR9OxHmzb4aLXD","stepId":null},{"id":"cmumnkbk402n7v60jmmemb8il","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Are there monthly subscriptions for the home charge point? If so, you can indicate here whether these should be covered/reimbursed by the company...","originalText":"Lopen er maandelijkse abonnementen op het thuislaadpunt? Dan kan je hier aangeven of die ook worden betaald voor het bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vBPe56CYoBxLdL5jsrZNa","stepId":null},{"id":"cmumnkbk502n9v60jj36hbicc","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Indicate here when the reimbursements should be paid out:\n\n- After each home charging session\n- At the end of the month (most common)","originalText":"... en dat je hier aangeeft wanneer de thuislaadvergoeding zal worden uitbetaald:\n\n- Telkens na elke thuislaadsessie\n- Op het einde van de maand _(meest gebruikelijke)_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"eoWwjqoOrYET9I8bXWDoR","stepId":null},{"id":"cmumnkbk502nbv60jvnxob5ka","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Filled in everything correctly? Then click on **Add employee**.","originalText":"Alles correct ingevuld? Klik dan op **Medewerker toevoegen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"hjY2ZKGqkSYN4mGZ4YL_G","stepId":null},{"id":"cmumnkbk502ndv60jyx58j1lb","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"As mentioned earlier, you can also **invite many new members at once**.","originalText":"Zoals eerder aangegeven kan je ook **meerdere nieuwe leden in één keer uitnodigen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"41rDFhaF-m2sQa8qYFB6w","stepId":null},{"id":"cmumnkbk502nfv60ja23hzb7w","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You have 3 ways to invite multiple members at the same time.","originalText":"Je hebt 3 manieren om meerdere leden tegelijk uit te nodigen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KrRGk93pwNdLq897pndQH","stepId":null},{"id":"cmumnkbk602nhv60jx7uywd38","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The recommended way is to first download the CSV template here.","originalText":"De meest aangewezen manier is om eerst het CSV-sjabloon hier te downloaden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KUT_e95Vr5h4Ei7SjDrtf","stepId":null},{"id":"cmumnkbk602njv60jrsgk6s40","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**TIPS:**\n\nFill in the document as accurately as possible. Since this is a CSV document, it does not use columns; instead, the data must be comma-separated.\n\nIn this document, you can specify which Role and which Member Group will be assigned.\n\n**Note:** Use the exact names of the Member Groups in the document. Otherwise, it may not be recognized by the platform.","originalText":"**TIPS:**\n\nVul het document zo goed mogelijk in. Gezien dit een CSV document is wordt er niet met kolommen gewerkt, maar moeten de gegevens \"komma-gescheiden\" zijn.\n\nJe kan in dit document aangeven welke Rol _(in het Engels: User, Admin of Owner)_ en welke Ledengroep zal worden toegewezen.\n\n**Opgelet:** Gebruik in het document de exacte benaming van de Ledengroepen. Anders zal het mogelijks niet herkend worden door het platform.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"IA0RTMf4sWHrO4oMUZ_WW","stepId":null},{"id":"cmumnkbk602nlv60jvcic25e5","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Once the CSV template is fully completed, click **Upload CSV** here.","originalText":"Als het CSV-sjabloon volledig is ingevuld, klik je hier op **CSV uploaden**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"igleVaYnOlowmp4koalhU","stepId":null},{"id":"cmumnkbk702nnv60j0jgymr10","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The contents of your CSV file will appear here.\n\nPlease review all the details and complete any missing information where necessary.","originalText":"De inhoud van jouw CSV-bestand zal hier tevoorschijn komen.\n\nGa even alle gegevens nog na en vul nog aan waar nodig.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KNLEuXlIVspq9YvFItBNr","stepId":null},{"id":"cmumnkbk702npv60jfv07bg02","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Done? Then click **Import** here.\n\n_TIP:_\nThe new Members will be added to your account, where you can manage them under **Members & access**. There, you can make additional adjustments to their settings at the level of each individual member.","originalText":"Klaar? Dan klik je hier op **Import**.\n\n_TIP:_\nDe nieuwe Leden zullen worden toegevoegd aan jouw account, waar je ze kunt beheren onder **Leden en toegang**. Daar kan je op niveau van ieder individueel lid nog extra aanpassingen maken aan hun instellingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"DsudcdIn563WBe5Dvmy_M","stepId":null},{"id":"cmumnkbk702nrv60jrlg9c2gp","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you want to approach it differently, you can manually add member by member here, with their specific settings.","originalText":"Wil je het anders aanpakken, dan kan je hier manueel lid per lid toevoegen, met diens specifieke instellingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c1ult1QS__OS17DPrt1KG","stepId":null},{"id":"cmumnkbk702ntv60jvb2pbvcn","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Or another way... If, for example, you have a list of all the email addresses of the new members, you can paste them into an open field using this button and then adjust the settings in the field below.","originalText":"Of nog anders... Als je bv. een lijst met alle e-mailadressen van de nieuwe leden hebt, kan je ze via deze knop in een open veld plakken en vervolgens de instellingen in het veld eronder aanpassen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"r8yxXhYLCaXJHEmLdfiQd","stepId":null},{"id":"cmumnkbk902nvv60jga94tziv","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Now, let's take a look at the other sections of **Members & Access**.","originalText":"We nemen nu eens een kijkje naar de overige onderdelen van **Leden & toegang**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"k4T5cia7n8b9yQjFX8BpV","stepId":null},{"id":"cmumnkbk902nxv60jkzstp351","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Click here on **Nested accounts**","originalText":"Klik hier op **Geneste accounts**","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"TKJaQx7bCh3J-3B66GY6O","stepId":null},{"id":"cmumnkbk902nzv60jnzcz422s","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"But you can also use a separate price group for one specific Nested account.","originalText":"Maar je kan ook een aparte prijsgroep voor één bepaalde Genest account hanteren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"fDuIr2o-e5LZnzhMnqg6j","stepId":null},{"id":"cmumnkbk902o1v60jiudmsiqq","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Or make only certain chargie points at your company available for a nested account.","originalText":"Of slechts bepaalde laadpunten van jouw bedrijf beschikbaar stellen voor een genest account.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"uCWg18l5xZz7dTCdnELzk","stepId":null},{"id":"cmumnkbka02o3v60j2vcdu5p4","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can add a new **Nested account** via this button.","originalText":"Via deze knop voeg je een nieuw **Genest account** toe.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"T_V0YFn94V71446C5mixX","stepId":null},{"id":"cmumnkbka02o5v60jkjffumxs","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you enter the **Invite Code** of the account you wish to add as a nested account.\n\nThe owner of the account in question can find this under **Accounts** > **\\[Account name\\]** > **Settings** > **Invite Code** (in the right sidebar)","originalText":"Hier vul je de **Uitnodigingscode** in van het account dat je wenst toe te voegen als genest account.\n\nDeze vindt de eigenaar van het account in kwestie onder **Accounts** \\> **\\[Accountnaam\\]** > **Instellingen** \\> **Uitnodigingscode** (in de rechterbalk)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ML_VFX-o61G2L4gbXKJ_N","stepId":null},{"id":"cmumnkbka02o7v60jcaj6w8gz","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You next select a **Price group** that will apply to the Nested account.\n\nYou also choose **at which charge points** of your company this Nested account will be able to charge.","originalText":"Je selecteert vervolgens een **Prijsgroep** die van toepassing zal zijn op het Genest account.\n\nJe kiest ook op **welke laadpunten** van jouw bedrijf dit Genest account zal kunnen opladen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8ZTfTYsjplEbpflWobfbE","stepId":null},{"id":"cmumnkbkb02o9v60jaicajtmz","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, check if everything is correct and send the invitation. If the account owner accepts this invitation, it will be added under **Nested accounts**.","originalText":"Ten slotte kijk je na of alles klopt en verstuurd je de uitnodiging. Als de eigenaar van het account deze uitnodiging accepteert zal deze worden toegevoegd onder **Geneste account**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c1pX0UaeIoT5GWggwR755","stepId":null},{"id":"cmumnkbkb02obv60jin9i6mbp","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this view, you have the option to grant other company accounts access to your company's charge points.","originalText":"In deze omgeving krijg je de mogelijkheid om andere bedrijfsaccounts toegang te geven aan de laadpunten van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"lAGgkfp_k63bhkjjqewaW","stepId":null},{"id":"cmumnkbkb02odv60j5h551pxq","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-10-01T12:03:20.492Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you will see the Join Code for your company account. You can share this with a Parent account so that the members of your account can charge at the Parent account's charge points.\n\nThis means your account will become a Nested account of the Parent account.","originalText":"Hier zal je de Deelnamecode zien van jouw bedrijfsaccount. Deze kan je delen met een ander bedrijfsaccount, zodat diens leden kunnen opladen op jouw laadpunten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"T7QqeQr5NTCdl1IVJADza","stepId":null},{"id":"cmumnkbkb02ofv60jnp1cxf8t","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-10-01T12:03:20.492Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"_Concrete example:_\nYour company has various entities, of which your company account is one. Each entity has its own company account. With the join code, a Parent account can grant access to your company account, to ensure that the members of your account (= your employees) can also charge at the Parent account's charge points under the same conditions as its own members.","originalText":"_Concreet voorbeeld:_\nJouw bedrijf heeft verschillende entiteiten. Iedere entiteit heeft zijn eigen bedrijfsaccount. Dan kan je met deze deelnamecode de bedrijfsaccounts van de andere entiteiten uitnodigen om ervoor te zorgen dat hun leden (= medewerkers) ook bij jouw entiteit kunnen opladen aan dezelfde voorwaarden als jouw eigen medewerkers.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"DZ_AMci-riHE7_ZkkFIqK","stepId":null},{"id":"cmumnkbkc02ohv60jiqn5232a","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You will receive an overview of all users/employees who are entitled to the reimbursement of home charging sessions.","originalText":"Je krijgt een overzicht van alle gebruikers/medewerkers die recht hebben op de thuislaadvergoeding.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Sz_u6oge5rsGC0giiYrFs","stepId":null},{"id":"cmumnkbkc02ojv60jnw0t21pq","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Want to add a new employee who has a home charging point and is entitled to reimbursement of home charging costs?\n\nThen click **Add employee** here.","originalText":"Een nieuwe medewerker toevoegen die een thuislaadpunt heeft en recht heeft op terugbetaling van de thuislaadkosten?\n\nDan klik je hier op **Medewerker toevoegen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7RjfC73S_XEfE5V2nagei","stepId":null},{"id":"cmumnkbkc02olv60j209s2j24","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**PLEASE NOTE:**\n_If you add an employee to this, they must be in a member group that allows the home charging allowance. More info? See Chapter 3._","originalText":"**OPGELET:**\n_Als je een medewerker hieraan toevoegt, dient deze in een ledengroep te zitten die de thuislaadvergoeding toestaat. Meer info? Bekijk Hoofdstuk 3._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"2WN_OdFsJQbHpw9d7Bm5y","stepId":null},{"id":"cmumnkbke02opv60jlqg27fpa","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Under **Requests**, you can check which employees have applied to receive a home charging allowance. Here you can accept or reject these requests.","originalText":"Bij **Verzoeken** kan je nagaan welke medewerkers een aanvraag hebben gedaan om een thuislaadvergoeding te ontvangen. Hier kan je deze verzoeken accepteren of weigeren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rnzvnNUdCIAHftUbc50cK","stepId":null},{"id":"cmumnkbke02orv60jv4ve9ebd","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you click on an employee, you open the personal settings for the home reimbursement.","originalText":"Als je op een medewerker klikt open je de persoonlijke instellingen voor de thuislaadvergoeding.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"-t3DWdyDw4p-MXAvYWiaP","stepId":null},{"id":"cmumnkbke02otv60jig5mv2te","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you indicate whether the home reimbursement should be paid out immediately after each charging session or monthly.","originalText":"Hier geef je aan of de thuislaadvergoeding meteen na elke laadsessie of maandelijks moet worden uitbetaald.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pBmh_OcK9_8s0gIxSNbOc","stepId":null},{"id":"cmumnkbke02ovv60jnc3yd2k7","createdAt":"2026-09-29T12:28:35.328Z","updatedAt":"2026-09-29T12:28:35.328Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you select the rate at which the user will receive their home reimbursement.","originalText":"Je selecteert hier tegen welk tarief de gebruiken zijn of haar thuislaadvergoeding zal ontvangen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"WTuBYJokjH2yuuLjVadka","stepId":null},{"id":"cmumnpxo3039duv0ihc674oil","createdAt":"2026-09-29T12:32:57.267Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can also require the user to first link their car via their STROOHM App before they can receive a home charging allowance.","originalText":"Je kan de gebruiker ook verplichten om eerst zijn of haar wagen te koppelen via diens STROOHM App, vooraleer hij of zij een thuislaadvergoeding kan ontvangen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"aQ3hN-YzSdnh1c50EhzUF","stepId":null},{"id":"cmumnpxo4039fuv0iu86wygj5","createdAt":"2026-09-29T12:32:57.267Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, here you can see all information about the user, their home charge point, and whether the home reimbursement applies to every car linked to the user.","originalText":"Hier zie je ten slotte nog alle informatie over de gebruiker, diens thuislaadpunt en of de thuislaadvergoeding geldt voor elke wagen die gekoppeld is aan de gebruiker.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vEU__LvN1ESAOiDX1-gf0","stepId":null},{"id":"cmumnpxo5039huv0i9ag2f3vp","createdAt":"2026-09-29T12:32:57.267Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you return to the general view of Reimbursements, you can track all home charging reimbursement payouts under **Payouts**.","originalText":"Als je opnieuw naar de algemene weergave van Vergoedingen gaat, kan je bij **Uitbetalingen** alle uitkeringen van de thuislaadvergoedingen opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ZKtT5Ow_o6JpYB2HtSvvS","stepId":null},{"id":"cmumnpxo5039juv0i952gsex2","createdAt":"2026-09-29T12:32:57.267Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, under Settings, you will find an overview of the various CREG rates. These are automatically updated quarterly.","originalText":"Bij Instellingen krijg je ten slotte het overzicht van de verschillende CREG-tarieven. Deze worden automatisch per kwartaal up-to-date gebracht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QoOBkRGqsUXwT1kASDOYZ","stepId":null},{"id":"cmumnpxo5039luv0ibs7qfut8","createdAt":"2026-09-29T12:32:57.267Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can also create a new rate for home reimbursements via this button. This may be of interest if an employee lives abroad.\n\n**PLEASE NOTE:** In Belgium, only the CREG rate for reimbursement of home charging sessions may be used.","originalText":"Je kan via deze knop ook een nieuw tarief aanmaken voor de thuislaadvergoeding. Dit kan eventueel interessant zijn als een medewerker in het buitenland woont.\n\n**OPGELET:** In België mag men enkel gebruikmaken van het CREG-tarief voor thuislaadvergoedingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Fshs5rdEVnuwOeOZqJCpC","stepId":null},{"id":"cmumnpxo5039nuv0ibhr4ephn","createdAt":"2026-09-29T12:32:57.267Z","updatedAt":"2026-09-29T12:32:57.267Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can find more information about drafting new rates in Chapter 3.","originalText":"Meer info over het opmaken van nieuwe tarieven vind je in Hoofdstuk 3.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"VHs2rSSJJ5Dhm3_1lXy8Z","stepId":null},{"id":"cmumnya3u03pkxu0jepem0hmm","createdAt":"2026-09-29T12:39:26.634Z","updatedAt":"2026-09-29T12:39:26.634Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You immediately receive an overview of all charge cards linked to the company account, with the self-chosen name of the charge card in this column.","originalText":"Je krijgt meteen een overzicht van alle laadpassen die verbonden zijn aan het bedrijfsaccount, met in deze kolom de naam van de laadpas die je zelf hebt bepaald.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"x5twQbqop4T9EcysPf20H","stepId":null},{"id":"cmumnya3v03pmxu0jw8g17tco","createdAt":"2026-09-29T12:39:26.634Z","updatedAt":"2026-09-29T12:39:26.634Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this column, you see the charge card IDs, also known as RFID identification. This unique code is printed on the physical charge card.","originalText":"In deze kolom zie je de laadpas ID's, ook wel de RFID-identificatie genoemd. Deze unieke code staat op de fysieke laadpas gedrukt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ue_HBoVKsqJt7um72GyIA","stepId":null},{"id":"cmumnya3v03poxu0j6hmoxr34","createdAt":"2026-09-29T12:39:26.634Z","updatedAt":"2026-09-29T12:39:26.634Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can see which user the charge card is linked to, the status of the charge card, and more.","originalText":"Hier zie je aan welke gebruiker de laadpas is gekoppeld, wat de status van de laadpas is en meer.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cjJ1-n9M4qj8HAVx4BeZs","stepId":null},{"id":"cmumnya3v03pqxu0jejejwn2d","createdAt":"2026-09-29T12:39:26.634Z","updatedAt":"2026-09-29T12:39:26.634Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Using these functions, you can search, filter, and customize the columns of the charge card overview.","originalText":"Via deze functies kan je zoeken, filteren en de kolommen aanpassen van het overzicht van de laadpassen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"HEjrHsbS9pQ9hcRdzF2TY","stepId":null},{"id":"cmumnya3w03psxu0jnlfgierz","createdAt":"2026-09-29T12:39:26.634Z","updatedAt":"2026-09-29T12:39:26.634Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"To add a new charge card to the company account, click on **\\+ New** here.","originalText":"Om een nieuwe laadpas toe te voegen aan het bedrijfsaccount, klik je hier op **\\+ Nieuw**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Ag7TtbgbIwDpq3tDXZSWY","stepId":null},{"id":"cmumpgha50018yt0kg76hhp8h","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"First, enter the charging card ID (RFID identification) here. This code is printed on the charging card itself.","originalText":"Je vult eerst de laadpas ID (RFID identicatie) hier in. Deze code staat op de laadpas zelf gedrukt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CUqO1EQbFC8vYJoDuBcFd","stepId":null},{"id":"cmumpgha5001ayt0kj0p1tjq3","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You give the charge card a name that is sufficiently recognisable to you. This could be, for example, the charge card ID with the driver's name or the vehicle's license plate.","originalText":"Je geeft de laadpas een naam die voor jou voldoende herkenbaar is. Dit kan bv. de laadpas ID zijn met de naam van de bestuurder of de nummerplaat van de wagen bijvoorbeeld.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"azI093bG8QXgvdhpr0MiL","stepId":null},{"id":"cmumpgha6001cyt0ke3nick3c","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"This field is not mandatory.","originalText":"Dit veld is niet verplicht in te vullen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"TuHk9cZld08jjDFhtceCF","stepId":null},{"id":"cmumpgha7001eyt0k4ej74o0h","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In step 2, you determine all the charging options available with this charging card, such as which networks, in which countries, and at which operators (public charging station providers) one will be able to charge.\n\nFor more information, you can click on the question marks next to the terms on this screen.","originalText":"In stap 2 bepaal je alle laadmogelijkheden die men met deze laadpas zal hebben, zoals bij welke netwerken, in welke landen en bij welke exploitanten (publieke laadpaalproviders) men zal kunnen laden.\n\nVoor meer info kan je op de vraagtekentjes klikken achter de termen in dit scherm.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"87oCB-KzvrJjQvmZKttj4","stepId":null},{"id":"cmumpgha7001gyt0kywoj002r","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In the third step, you link the charge card to the correct user and...","originalText":"In de derde stap koppel je de laadpas aan de juiste gebruiker en...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"hODOu_jW7LGe4hMrecH_-","stepId":null},{"id":"cmumpgha7001iyt0k0l7knjt6","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"And, if possible, to the their vehicle.","originalText":"En eventueel aan de juiste wagen, indien van toepassing.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"9-Wq1NMRe2tZUQsQ7S3QF","stepId":null},{"id":"cmumpgha8001kyt0kje0dnwev","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, in step 4, you can determine whether the charge card is active until a specific date, set usage limits to prevent potential misuse of the charge card, and more.","originalText":"Ten slotte kan je in stap 4 bepalen of de laadpas actief is tot een bepaalde datum, limieten op het gebruik om eventueel misbruik van de laadpas te voorkomen en meer.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"5zwgkTvvDgetCACivRjg0","stepId":null},{"id":"cmumpgha8001myt0kntdicyb5","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Done? Then click here on **Pair charge key**.","originalText":"Klaar? Dan klik je hier op **Laadpas koppelen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Vd4Px6xvpXd309nXEHdgJ","stepId":null},{"id":"cmumpgha8001oyt0kvq63oip6","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can also add multiple charge cards to the account in bulk at the same time by pressing the arrow on the right of the button.","originalText":"Je kan ook meerdere laadpassen tegelijk in bulk toevoegen aan het account door op het pijltje rechts op de knop te drukken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pp6w0nquWGfpMZ4FXu-Q4","stepId":null},{"id":"cmumpgha9001qyt0ktpid523s","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can upload multiple charging cards simultaneously in 3 ways.","originalText":"Je kan meerdere laadpassen tegelijk uploaden op 3 manieren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ZeZIBQcUJMbrw7NihIs05","stepId":null},{"id":"cmumpgha9001syt0k0rqc4slf","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"The best way is to download a template here and fill it in with all the charge cards you want to add, along with some additional details.","originalText":"De beste manier is door hier een sjabloon te downloaden en vul je dit in met alle laadpassen die je wilt toevoegen, met een aantal bijkomende gegevens.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"n8IubA910BeNrLz7NrdXW","stepId":null},{"id":"cmumpgha9001uyt0kxxb583lx","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Next, upload the completed template to the platform using this button.","originalText":"Vervolgens upload je het ingevulde sjabloon in het platform, via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"6RFTo8-FrsD9gS0xNAPRC","stepId":null},{"id":"cmumpgha9001wyt0k1pmpliva","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Another way is, for example, to paste all charge card IDs via this option into an open field that will appear, once clicked upon.","originalText":"Een andere manier is om bv. alle laadpas ID's via deze functie te plakken in een open veld dat tevoorschijn komt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"I1QVO65U_fXPMRnwix4vc","stepId":null},{"id":"cmumpghaa001yyt0k9s9on7q9","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Or you can also add the charge cards here row by row.","originalText":"Of je kan hier ook rij per rij de laadpassen toevoegen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"aXTAFnvL4SZBYV6VPGBYG","stepId":null},{"id":"cmumpghaa0020yt0kyftvulm1","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Do you need a CSV file of all charge cards linked to the account? Then click on **Export** here.","originalText":"Heb je nood aan een CSV-bestand van alle laadpassen die gekoppeld zijn aan het account? Dan klik je hier op **Export**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"1iEYApZz_VckU4StuCQLb","stepId":null},{"id":"cmumpghaa0022yt0kmqnd1cfd","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you hover your mouse over the user whose charge card you want to block or remove, two buttons will appear.\n\nThe left button is used to block the charge card. Via the three dots to the right of it, you can remove the charge card entirely, for example, if the employee in question is no longer working at your company.","originalText":"Als je met je muis over de gebruiker, van wie je de laadpas wil blokkeren of verwijderen, gaat verschijnen er hier 2 knoppen.\n\nDe linkse knop dient om de laadpas te blokkeren.\n\nVia de drie puntjes rechts ervan kan je de laadpas in z'n geheel verwijderen, bijvoorbeeld als de werknemer in kwestie niet meer werkzaam is bij jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ooLILoHQZSoLrzkyCNU0q","stepId":null},{"id":"cmumpghaa0024yt0kwx1qmt3a","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"When the employee effectively leaves the company, do not forget to also remove the user from the platform.\n\nYou can do this under **Members and access**.","originalText":"Als de werknemer effectief uit dienst treedt, vergeet dan niet om de gebruiker in het platform ook te verwijderen.\n\nDit doe je bij **Leden en toegang**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"J8tLGtKazq57fbEAtMXyQ","stepId":null},{"id":"cmumpghab0026yt0k63fmz0jr","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can find your company's charge points here under **CPO / Network** at **Network**.","originalText":"De laadpunten van jouw bedrijf vind je hier onder **CPO / Netwerk** bij **Netwerk**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Pz4efgyzCWBgIlmMMWUG3","stepId":null},{"id":"cmumpghab0028yt0k2jyvdanl","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"STROOHM automatically adds new charge points to your company account upon completion of the installation.\n\nYou therefore do not need to do anything yourself.","originalText":"STROOHM voegt de laadpunten automatisch toe aan jouw bedrijfsaccount bij oplevering.\n\nHier hoef je zelf dus niets voor te doen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"sJHdWul30sKenbjHM4Gk2","stepId":null},{"id":"cmumpghac002ayt0kke6h22wl","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you get a general summary of the current status of the charge point.","originalText":"Hier krijg je een algemene samenvatting van de actuele status van het laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CEUFMeUqGx6bvxVlw5huG","stepId":null},{"id":"cmumpghac002cyt0kkn0p4alr","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"For reporting purposes, you can export all charging sessions at this charge point as a CSV file here.\n\nYou export the data based on the filters and columns you've selected at the top of this overview.","originalText":"Voor rapportering kan je hier alle laadsessies op dit laadpunt exporteren als CSV-bestand.\n\nDe data exporteer je op basis van de filters en kolommen die je bovenaan dit overzicht hebt geselecteerd.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"p1hABW-DBkV-SRcrM3jjt","stepId":null},{"id":"cmumpghac002eyt0kje6yc2dl","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Under **Pricing & access**, you will find all information regarding the rates applicable to this charge point. These rates are determined by the Price Groups we discussed in **_Chapter 3_**.","originalText":"Bij **Prijzen en toegang** krijg je alle info over welke tarieven er van toepassing zijn op dit laadpunt. Deze tarieven worden bepaald met de Prijsgroepen die we in **_Hoofdstuk 3_** bespraken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8aGGn1wRTNZ5PHS0DxySt","stepId":null},{"id":"cmumpghac002gyt0k3j9b9po3","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you select which Price Group should apply to external users who have a STROOHM or 'Monta' charge card.\n\nThis therefore does not apply to employees linked to your account, but to people outside your organisation.","originalText":"Hier selecteer je welke Prijsgroep er van toepassing moet zijn voor externe gebruikers die een STROOHM of Monta laadpas hebben.\n\nDit gaat dus niet om werknemers die aangesloten zijn aan jouw account, maar mensen buiten jouw organisatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"HFZ-KAT07GxyUgXGypaL8","stepId":null},{"id":"cmumpghad002iyt0k0q6nayll","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can optionally attach a message to the charging session, which the EV driver will then see when they visit this charge point.","originalText":"Hier kan je vrijblijvend een boodschap koppelen aan de laadsessie, die de EV-bestuurder dan te zien zal krijgen als die komt laden op dit laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"mp0RKQK_IG4IlPD9pIvbz","stepId":null},{"id":"cmumpghad002kyt0kskqzlojz","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Under **Roaming**, you select which Price Group should apply to external users who come to charge with a charge card from another provider, so not with a STROOHM charge card.","originalText":"Bij **Roaming** selecteer je welke Prijsgroep er van toepassing moet zijn voor externe gebruikers die komen opladen met een laadpas van een andere provider, en dus niet met een STROOHM laadpas.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Laii8pTcAY2Ehq9H4NNBt","stepId":null},{"id":"cmumpghad002myt0k8f4yeetm","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Scroll further down...\n\nIn the chapter on Price Groups, we already discussed **Costs**. This concerns the electricity price your company pays, in order to conduct analyses of income and expenses.","originalText":"Scroll verder naar beneden...\n\nIn het hoofdstuk over Prijsgroepen spraken we al over **Kostprijzen**. Dit gaat over de elektriciteitsprijs die jij als onderneming betaalt, om op die manier analyses te maken over de inkomsten en uitgaven.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"UGUAXLknQ8PKf5qk7Io-q","stepId":null},{"id":"cmumpghae002oyt0kc8jaxxdu","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Do you want to set the charge point to private and thus make it accessible only to members of your account? Then go to this tab first.","originalText":"Wil je het laadpunt privé instellen en dus enkel toegankelijk maken voor leden van jouw account? Dan ga je eerst naar dit tabblad.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"53OkYoEjfXv-4zOsLo8td","stepId":null},{"id":"cmumpghae002qyt0kjbjkp6i5","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can set a price group of your choice when the charge point is set up for private use.\n\nContinue to find out for whom this price group will apply.","originalText":"Hier kan je een prijsgroep naar keuze instellen, wanneer het laadpunt privé wordt ingesteld.\n\n_Ga verder om te weten te komen voor wie deze prijsgroep van toepassing zal zijn._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kAPwqNfnvUTOmQHRZTJ-r","stepId":null},{"id":"cmumpghaf002syt0kbhs2dskh","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"ℹ️ **FOR YOUR INFORMATION**\n\nIt is important to know that a member price group belonging to a specific member group will always overrule the price group set at the charge point level. You can find more information about member groups and member price green in Chapter 4.\n\n_We will discuss a concrete example..._","originalText":"ℹ️ **TER INFO**\n\nHet is belangrijk om te weten dat een ledenprijsgroep, die toebehoort aan een bepaalde ledengroep, altijd de voorkeur zal krijgen tegenover de prijsgroep die op niveau van het laadpunt wordt ingesteld. Meer info over ledengroepen en ledenprijsgroen vind je in Hoofdstuk 4.\n\n_We bespreken een concreet voorbeeld..._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"m7ACYfPQr059oRco9dIRu","stepId":null},{"id":"cmumpghaf002uyt0k7el6y87q","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"ℹ️ **CONCRETE EXAMPLE**\n\nIf, for example, an employee is a member of your account and belongs to a specific member group for which a member price group is set, then that employee will charge at the rate of the member price group and not at the price group set on the charge point itself.\n\n**In short:** Member price group > Charge point price group\n\\_\\_\\_\\_\\_\\_\\_\\_\n\nSo, for whom does the price group apply?\nThe price group at the charge point level will therefore only apply to members of your account for whom no specific member price group is set.","originalText":"ℹ️ **CONCREET VOORBEELD**\n\nAls bv. een medewerker lid is van jouw account en tot een bepaalde ledengroep behoort waar een ledenprijsgroep op is ingesteld, dan zal die medewerker laden aan het tarief van de ledenprijsgroep en dus niet aan de prijsgroep die werd ingesteld op het laadpunt zelf.\n\n**Kortom:**\nLedenprijsgroep > Prijsgroep van laadpunt\n\\_\\_\\_\n\nVoor wie geldt de prijsgroep dan wel?\nDe prijsgroep op laadpuntniveau zal dus enkel gelden voor leden van jouw account waar geen specifieke ledenprijsgroep op wordt ingesteld.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"afmuPnBCi_P1H3zhfGO4u","stepId":null},{"id":"cmumpghaf002wyt0krv9eonwe","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Furthermore, you will see similar settings to those seen when you set the charge point to public. Naturally, you have fewer options here, as the charge point is set to private and will therefore only be accessible to members of your account.","originalText":"Verder zie je gelijkaardige instellingen, die je ook ziet als je het laadpunt publiek instelt. Hier heb je uiteraard minder mogelijkheden, gezien het laadpunt privé wordt ingesteld en dus enkel toegankelijk zal zijn voor leden van jouw account.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Vk66S35pfJsJBfbYwAEBh","stepId":null},{"id":"cmumpghaf002yyt0k1po7gdye","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Don't forget to press **Save** if you want to confirm the settings!","originalText":"Vergeet niet op **Opslaan** te drukken als je de instellingen wilt bevestigen!","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dmmvjg4SnbfJTHMW_44e6","stepId":null},{"id":"cmumpghag0030yt0kdc4b6tfw","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Do you want to make the charge point accessible only to members of your account during office hours (such as only for employees) and make it publicly available to third parties after office hours?\n\nYou can do this via **Schedule**.","originalText":"Wil je het laadpunt bv. tijdens kantooruren enkel toegankelijk maken voor leden van jouw account (zoals bv. enkel voor medewerkers) en na de kantooruren publiek openstellen voor derden?\n\nDan kan dat via **Schema**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SRgD5ybAKYUcU0p6OVED-","stepId":null},{"id":"cmumpghag0032yt0kwcznx8l7","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"By clicking on **Select a schedule**, you start setting up a schedule.","originalText":"Door op **Selecteer een schema** te klikken, start je met het opzetten van een schema.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"m790zbyJU_7T7JHtaYGxt","stepId":null},{"id":"cmumpghag0034yt0k496e0ac4","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you will see schedules that you have already created, or if you haven't created any yet, click on **\\+ Create schedule**.\n\nWe will now look at how to create a new schedule.","originalText":"Hier zal je schema's zien staan die je reeds hebt aangemaakt, of als je er nog geen hebt aangemaakt klik je op **\\+ Schema aanmaken**.\n\nWe bekijken nu hoe je een nieuw schema aanmaakt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Fk-Ycl8qqsC6fEmrN2sUU","stepId":null},{"id":"cmumpghah0036yt0kpth9ukgw","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Once you have provided a name and time zone, you can indicate the default Visibility setting here.\n\n- **Public:** Your charge point will be public outside the hours you specify in the schedule below.\n- **Private:** The charge point will be private outside the hours you specify in the schedule below.","originalText":"Eens je een naam en tijdzone hebt opgegeven, kan je hier aangeven wat de standaardinstelling qua toegankelijkheid is.\n\n- **Publiek:** Je laadpunt zal publiek staan buiten de uren die je in het schema hieronder opgeeft.\n- **Privé:** Het laadpunt zal privé staan buiten de uren die je in het schema hieronder opgeeft.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"a0WC_JuSOBbJOW6Gb7uXq","stepId":null},{"id":"cmumpghah0038yt0kr35a0mi7","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Next, select the price group that applies to the default setting you specified in the previous step.","originalText":"Hier selecteer je vervolgens de prijsgroep die van toepassing is op de standaardinstelling die je in de vorige stap hebt aangegeven.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"iKRdpowLhaVDaocKYLnlq","stepId":null},{"id":"cmumpghah003ayt0ki2xdathk","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Next, you create a schedule as desired.\n\nYou specify the hours or days when the rate (= the price group) should deviate from the default setting.\n\nFurthermore, you can choose different price groups on different days, for example, if you want to set a higher rate on weekends.","originalText":"Vervolgens maak je een schema op naar wens.\n\nJe geeft aan op welke uren / dagen het tarief (= de prijsgroep) moet afwijken van de standaardinstelling.\n\nJe kan bovendien ook verschillende prijsgroepen kiezen op verschillende dagen, bijvoorbeeld als je een hoger tarief wil instellen in het weekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SVYH2tkED3GBcAcqCTYxN","stepId":null},{"id":"cmumpghah003cyt0k574fziw3","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"That concludes the schemes for private/public accessibility.\n\nWe will now move on to the other sections.","originalText":"Tot zover de schema's voor privé/publieke toegankelijkheid.\n\nWe gaan nu verder met de andere onderdelen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CohMvNwhY8onGyaQqlY20","stepId":null},{"id":"cmumpghai003eyt0ke20rymq3","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Deeplinks** are URLs that you can use to create a QR code that you can display on your charge point.\n\nThis allows an EV driver to start a charging session.","originalText":"**Deeplinks** zijn URL's die je kan gebruiken om een QR-code van te maken die je kan afficheren op je laadpunt.\n\nHiermee kan een EV-bestuurder een laadsessie starten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rotrWJk_QXjgiBEzpy7x0","stepId":null},{"id":"cmumpghai003gyt0kti6igo6x","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**The URL you see here is the default permanent link.**\n\nIf you click on this small icon, the QR code will appear. You can optionally share this with EV drivers or print it as a sticker and stick it on the charge point.\n\nHowever, this is not a requirement. EV drivers can start a charging session at the charge point at any time using their charge card or app, without using the Deeplink or QR code.","originalText":"**De URL die je hier ziet is de standaardlink.**\n\nAls je op dit kleine icoontje klikt zal de QR-code tevoorschijn komen. Die kan je eventueel delen met EV-bestuurders of als sticker printen en op het laadpunt kleven.\n\nDit is echter geen vereiste. EV-bestuurders kunnen ten alle tijden met hun laadpas of hun app een laadsessie starten op het laadpunt, zonder gebruik te maken van de Deeplink of QR-code.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Dzopmex7Y9Ac07UZilfxu","stepId":null},{"id":"cmumpghai003iyt0kkksyegj9","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Unsure about using Deeplinks?**\n\nThen be sure to seek advice from your account manager at STROOHM!","originalText":"**Onzeker over het gebruik van Deeplinks?**\n\nLaat je dan zeker adviseren door jouw accountmanager bij STROOHM!","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cBBIg46abke9P5X8yHRyf","stepId":null},{"id":"cmumpghaj003kyt0kmgqq3fw2","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"It is strongly recommended that all **General Information** is completed for optimal operation of the charge point.","originalText":"Het is sterk aangewezen dat alle **Algemene informatie** is ingevuld voor een optimale werking van het laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"HLLL_BgC22ipqkYbIXn5c","stepId":null},{"id":"cmumpghaj003myt0ksjb0o1rc","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We strongly advise against tampering with these settings, as they are very technical.\n\nQuestions about this? Then please contact your account manager at STROOHM.","originalText":"We raden sterk af om te sleutelen aan deze instellingen, gezien ze zeer technisch zijn.\n\nHeb je hier toch vragen over? Neem dan contact op met je accountmanager bij STROOHM.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"qecWATFGmjrxgCPG8Ckcu","stepId":null},{"id":"cmumpghaj003oyt0kidkz84ti","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Setting the **Location** is also important for optimal use.","originalText":"Ook de **Locatie** instellen is belangrijk voor optimaal gebruik.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rI6yDkj588DwJg-lHrhtR","stepId":null},{"id":"cmumpghaj003qyt0kxdaw2b4p","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can assign the charge point as **Part of a location** (more on charging locations later) or you can add a **Standalone address** that applies only to this charging point.","originalText":"Je kan het laadpunt toewijzen **Als onderdeel van een locatie** (later meer over laadlocaties) of je kan een **Zelfstandig adres** toevoegen dat enkel voor dit laadpunt van toepassing is.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"4bnHaIeE6AXabuGkiBPAp","stepId":null},{"id":"cmumpghal003syt0k2zyfxq3a","createdAt":"2026-09-29T13:21:35.354Z","updatedAt":"2026-09-29T13:21:35.354Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, you can click on the three dots ••• at the top to perform remote actions on the charge point such as:\n\n- reboot the charge point\n- start/stop a charging session\n- run an automatic technical check\n- and more","originalText":"Ten slotte, kan je nog op de drie stippen ••• bovenaan klikken om acties uit te voeren op het laadpunt zoals:\n\n\\- het laadpunt herstarten (Reboot)\n\\- een laadsessie starten/stoppen\n\\- een automatische technische check laten uitvoeren\n\\- en meer","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QfS8Yr1-A6IbBhZlwkeQx","stepId":null},{"id":"cmumq1dqp00p0zi0j1rtjo392","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Let's go back to **CPO / Network** at **Network**.","originalText":"We gaan even weer naar **CPO / Netwerk** bij **Netwerk**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"whlTA-r8o6x5LHvKtB-f9","stepId":null},{"id":"cmumq1dqq00p2zi0jy19skc0h","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Then you will see **Locations** listed here, which we briefly discussed earlier.\n\nHere you get an overview of all charging **Locations** within your account. This can be interesting if your company, for example, has multiple locations with their own charge points.","originalText":"Dan zie je hier **Locaties** staan, waar we het eerder al kort over hadden.\n\nHier krijg je het overzicht van alle laadlocaties van jouw account. Dit kan interessant zijn als jouw bedrijf bv. meerdere vestigingen heeft met eigen laadpunten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"USywp5N4DzZFd_IOmQcvz","stepId":null},{"id":"cmumq1dqq00p4zi0jmfmch6bm","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can create additional charging locations here, although STROOHM will do this for your company upon completion of your charging project. Therefore, you do not need to do anything yourself.","originalText":"Je kan hier extra laadlocaties aanmaken, hoewel STROOHM dit voor jouw bedrijf zal doen bij oplevering van jouw laadproject. Hier hoef je zelf dus niets voor te doen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Db-qguXoekquKTbBkOfp1","stepId":null},{"id":"cmumq1dqr00p6zi0jukdq21qq","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We will immediately take a closer look at one charging location.","originalText":"We gaan meteen wat dieper in op één laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"882Kmv4xQXFUvelxXtere","stepId":null},{"id":"cmumq1dqr00p8zi0j3ca3su3y","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you see the overview of the charging location you have selected, with a number of insights into all charge points at this location.","originalText":"Hier zie je het overzicht van de laadlocatie die je hebt geselecteerd, met een aantal inzichten over alle laadpunten op deze laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"a4-BZq2vCOMKMpBsBF1AD","stepId":null},{"id":"cmumq1dqr00pazi0juowkliuw","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you scroll down, you will also see a handy feature to check whether any malfunction or error message is visible on any of the charging points at this location.","originalText":"Als je naar beneden scrollt, zie je bovendien ook nog een handige functionaliteit om na te gaan of er op één van de laadpunten op deze locatie enige storing of foutmelding zichtbaar is.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"5HnyTh214KJr7BstqCmyK","stepId":null},{"id":"cmumq1dqs00pczi0jwf59b1kl","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you scroll back up, you can view other dashboards that may be useful for gaining additional insights or for reporting at the level of this charging location as a whole.","originalText":"Als je weer naar boven scrollt, kan je nog andere dashboards bekijken die handig kunnen zijn om extra inzichten te vergaren of voor rapportering op niveau van deze laadlocatie in zijn geheel.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"q-myBa-LzUswDOjA5zhFT","stepId":null},{"id":"cmumq1dqs00pezi0j3juiej7z","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In **Network**, you get an overview of all charge points (EVSEs) at this location, with live status, type of accessibility, etc.","originalText":"Bij **Netwerk** krijg je het overzicht van alle laadpunten (EVSEs) op deze locatie, met live status, soort toegankelijkheid, etc.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"FXntkceA_pgNazHIET91Z","stepId":null},{"id":"cmumq1dqs00pgzi0jj4ylt32z","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you go to **Charge sessions**, you will get an overview of all charging sessions that have taken place at this charging location.","originalText":"Ga je naar **Laadsessies**, dan krijg je een overzicht van alle laadsessies die hebben plaatsgevonden op deze laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"bGEnMeBwAvgYdlqE8y6_A","stepId":null},{"id":"cmumq1dqt00pizi0jns5ncwzr","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"This way, you can see, among other things, at which charge point and by which user a charging session took place, in addition to the live status, how many kWh were charged, and what total price was charged.","originalText":"Zo zie je o.a. op welk laadpunt en door welke gebruiker er een laadsessie heeft plaatsgevonden, naast de live status, hoeveel kWh er werd geladen en welke totaalprijs er werd aangerekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"UhgeycCne4UlF3jYEPCeu","stepId":null},{"id":"cmumq1dqt00pkzi0jwqr6gedx","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"As always, you adjust the results to your liking via these search features.","originalText":"De resultaten aanpassen naar wens doe je zoals altijd via deze functies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c_0rk-2XqFg2fTwNcK5nV","stepId":null},{"id":"cmumq1dqt00pmzi0jf0t2lbm3","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You export these results, as always, via this button.","originalText":"Deze resultaten exporteren doe je, zoals altijd, via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Qs2mpTZ8FY8QL2Na9LCf6","stepId":null},{"id":"cmumq1dqu00pozi0jqjoyn5og","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Under **Energy Management**, you can manage any possible energy management systems (EMS) are linked to this charging location, if applicable.","originalText":"Bij **Energiebeheer** kan je nagaan welke energiemanagement systemen (EMS) er gekoppeld zijn aan deze laadlocatie, indien van toepassing.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"o6yAwoRHgt8QxdxiBpC0D","stepId":null},{"id":"cmumq1dqu00pqzi0jwekfo41v","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can find all information and settings for this charging location under **Settings**.","originalText":"Bij **Instellingen** vind je alle info en instellingen terug voor deze laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"73TWoLdOzU7h1arXQX5oa","stepId":null},{"id":"cmumq1dqv00pszi0j73yoz0iv","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"As mentioned earlier, STROOHM already takes care of all these matters for you so that everything works properly.\n\nTherefore, if you are unsure about these settings, it is best to ask your account manager at STROOHM for advice to avoid changing important settings that would cause the charging location to no longer function optimally.","originalText":"Zoals eerder vermeld, brengt STROOHM al deze zaken reeds in orde voor jou zodat alles naar behoren werkt.\n\nAls je dus onzeker bent over deze instellingen kan je best advies vragen aan jouw accountmanager bij STROOHM, om te vermijden dat er belangrijke instellingen gewijzigd worden waardoor de laadlocatie niet meer optimaal functioneert.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Q6qbGIh1HzOVoKyKzc6Xt","stepId":null},{"id":"cmumq1dqw00puzi0j9brrg4sf","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"For fleet management in the STROOHM Platform, go to **Vehicles**, where you can track all vehicles in your fleet in one place.","originalText":"Voor vlootbeheer in het STROOHM Platform ga je naar **Voertuigen**, waar je alle wagens van jouw vloot op één plaats kunt opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KlnYWoKipHksmwkYU4Ba7","stepId":null},{"id":"cmumq1dqw00pwzi0jvgce6fz4","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"We will first look at how to add a new vehicle, and then see what else you can do with **Vehicles**.\n\nIf you are using the platform for the first time, you can add a new vehicle via this button or...","originalText":"We bekijken eerst hoe je een nieuwe wagen toevoegt om daarna te kijken wat je nog met **Voertuigen** kunt doen.\n\nAls je het platform voor het eerst gebruikt, kan je via deze knop een nieuwe wagen toevoegen of...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"teWqanhEOxbUx6_Fzk8Hq","stepId":null},{"id":"cmumq1dqw00pyzi0jwyzsahc3","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"or if you wish to add many vehicles at once, click the arrow on the right to open the dropdown and then go to **Bulk import**.","originalText":"of als je veel wagens tegelijk wenst toe te voegen, klik je op het pijtlje rechts om de dropdown te openen en ga je vervolgens naar **Bulkimport**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"yYZs0k8dHQ0IebdmRW-4S","stepId":null},{"id":"cmumq1dqx00q0zi0j3m81e4nq","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"For this example, we add one car to clearly understand what is being asked.","originalText":"Voor dit voorbeeld voegen we één wagen toe, om goed te begrijpen welke zaken er gevraagd worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"6tBq6KcgOVPD8YldGCADX","stepId":null},{"id":"cmumq1dqx00q2zi0jmax6rvjf","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you enter a name of your choice for the vehicle you wish to add. You can always change this name later.\n\n**TIP:**\n_Use a recognizable name! In addition to the vehicle model, you can add, for example, the driver's name or the license plate number. Consider especially what is important for your company regarding fleet reporting._","originalText":"Hier geef je een naam naar keuze, voor de wagen die je wilt toevoegen. Deze naam kan je achteraf altijd aanpassen.\n\n**TIP:**\n_Gebruik een herkenbare naam! Je kan, naast het model van de wagen, bv. de naam van de bestuurder of de nummerplaat eraan toevoegen. Denk vooral aan wat er voor jouw bedrijf belangrijk is voor de rapportering over de vloot._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"j0wMIL28MlYEiuV-l-zqT","stepId":null},{"id":"cmumq1dqx00q4zi0j8m7g5xo2","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Enter the license plate...","originalText":"Vul de nummerplaat in...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"adD19HIWSBsEv_gLjrIcr","stepId":null},{"id":"cmumq1dqy00q6zi0junbq6klg","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"This field is optional. It concerns a unique vehicle ID code that enables automatic Plug&Charge charging based on this ID.\n\n_Need more info? Contact your account manager at STROOHM._","originalText":"Dit veld is optioneel. Het gaat om een unieke ID code van de wagen die automatisch Plug&Charge laden, op basis van deze ID, mogelijk maakt.\n\n_Meer info nodig? Neem contact op met jouw accountmanager bij STROOHM._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ghqrPdMX5osy13akMFR_0","stepId":null},{"id":"cmumq1dqy00q8zi0jb3hs0avb","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Once you've clicked **Next**, you will be asked for more information about the car.\n\nYou can easily select the make and model here.","originalText":"Als je op **Volgende** hebt geklikt, wordt er gevraagd om nog meer info over de wagen.\n\nJe selecteert hier eenvoudig het merk en het model.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QEC_4RO6gs1tc6nB85bsr","stepId":null},{"id":"cmumq1dqy00qazi0jd9lnlqb8","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Based on the vehicle selection in the previous step, various standard data are automatically filled in this step, such as which type of charging cable connector fits the vehicle, battery capacity, max. charging capacity , and so on.","originalText":"Op basis van de keuze van de wagen in de vorige stap, worden allerlei standaardgegevens automatisch ingevuld in deze stap, zoals welk type connector van laadkabel er op de wagen past, batterijcapaciteit, max. laadvermogen, enzovoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CFeJhfeMAXT37nfyivzZ2","stepId":null},{"id":"cmumq1dqz00qczi0jgf7myjke","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In this step, you can choose to link an EV driver to the car.\n\nThis is optional and can be linked later.","originalText":"In deze stap kan je ervoor kiezen om een EV-bestuurder te koppelen aan de wagen.\n\nDit is optioneel en kan achteraf nog gekoppeld worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Itbrwxub4D-1nQ_0lXqPu","stepId":null},{"id":"cmumq1dqz00qezi0jh8eah96r","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can also, for example, link that EV driver's charge card to the car.\n\nThis is also optional and can be linked afterwards.","originalText":"Zo kan je ook bv. de laadpas van die EV-bestuurder koppelen aan de wagen.\n\nOok dit is optioneel en kan achteraf nog gekoppeld worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ErVf38p1dwlSxTuAwXowm","stepId":null},{"id":"cmumq1dr000qgzi0jkgf36tb4","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Done?\nThen click **Save** here.","originalText":"Klaar?\nDan klik je hier op **Opslaan**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kwPXV8QaNkZBAVbOCXVB2","stepId":null},{"id":"cmumq1dr000qizi0jirfedvp8","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In addition to the details you provided when adding the car, you can view even more information, such as:\n\n- State-of-Charge (SoC), which is the battery level\n- Default charging limit\n- Type of integration with the car\n- Mileage\n- And more","originalText":"Naast de gegevens die je bij het toevoegen van de wagen hebt opgegeven, kan je nog meer gegevens zien, zoals:\n\n- State-of-Charge (SoC) wat het batterijniveau is\n- Standaard laadlimiet\n- Type van integratie met de wagen\n- Kilometerstand\n- En meer","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"_8M3tO5AxkISVsau89jOh","stepId":null},{"id":"cmumq1dr000qkzi0jnvacfboy","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**IMPORTANT:**\nTo read data such as SoC and mileage, the EV driver will need to connect their vehicle via the STROOHM App.\n\nPlease refer to the STROOHM App demo at [www.stroohm.com/support/demos/stroohm-app](http://www.stroohm.com/support/demos/stroohm-app) for this.","originalText":"**BELANGRIJK:**\nOm data zoals SoC en kilometerstanden uit te lezen, zal de EV-bestuurder zijn of haar wagen moeten koppelen via de STROOHM App.\n\nRaadpleeg hiervoor de demo van de STROOHM App via www.stroohm.com/support/demos/stroohm-app","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"IcmXK8rc-ncRzdWFjF0oR","stepId":null},{"id":"cmumq1dr100qmzi0jeic3exzp","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Would you like to add more options to this overview? You can adjust the columns here.","originalText":"Wil je graag meer opties toevoegen in dit overzicht? Dan kan je hier de kolommen aanpassen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ywfCsUIt6R4DTbUKHycsM","stepId":null},{"id":"cmumq1dr100qozi0jfg6dzf52","createdAt":"2026-09-29T13:37:50.543Z","updatedAt":"2026-09-29T13:37:50.543Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Via this menu, you can make hidden columns visible, which will then also be included in the exports of this overview.","originalText":"Via dit menu kan je verborgen kolommen zichtbaar maken, die dan ook worden meegenomen in de exports van dit overzicht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"BVjUmZ5T8xY2oahjR1Ahp","stepId":null},{"id":"cmumreccy00k7xw0id3by4raf","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In addition to all information about the selected car, you can see the **Live status** of the car here.\n\nIf a charging session is in progress, you will see the charging speed and when the car will be fully charged.","originalText":"Naast alle informatie over de geselecteerde wagen, zie je hier de **Live status** van de wagen.\n\nIndien een laadsessie bezig is, zal je zien aan welke snelheid er geladen wordt en wanneer de wagen volgeladen zal zijn.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"MSMdzkC7x5VH679mDh-1-","stepId":null},{"id":"cmumreccy00k9xw0ireathzgq","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"This can be useful, for example, to check when a charging session will be completed if all charge points in your company car park are occupied.","originalText":"Dit kan bv. handig zijn om te kijken wanneer een laadsessie afgerond zal zijn, als alle laadpunten op jouw bedrijfsparking in gebruik zijn.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SwmZ3cRQQvIZVLkzzEYy7","stepId":null},{"id":"cmumreccz00kbxw0inm2pxdz4","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Furthermore, you can see all general details about the selected car.","originalText":"Verder zie je nog alle algemene gegevens over de geselecteerde wagen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"AZhSnem-1Lz_RJ5QCLmHL","stepId":null},{"id":"cmumreccz00kdxw0ihdc1xiih","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Furthermore, via **Sessions**, you can also view all charging sessions for this car. This is independent of a specific charge card, for example.","originalText":"Via **Sessies** kan je bovendien ook alle laadsessies van deze wagen nagaan. Dit staat los van één bepaalde laadpas bijvoorbeeld.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"O8VrIFJje6K0xoK2WYYS9","stepId":null},{"id":"cmumreccz00kfxw0i9seohm44","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"As mentioned earlier, you can add, remove, and modify the **Members** and **Charge keys** linked to this car here at any time.","originalText":"Zoals eerder vermeld, kan je hier op elk moment de **Leden** en **Laadpassen** toevoegen, verwijderen en aanpassen die gelinkt zijn aan deze wagen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"3wZVq5EkY2BctQDsF0u6U","stepId":null},{"id":"cmumrecd000klxw0igbna4njz","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Other important points to note...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**1.** We recommend setting up SEPA direct debit or a credit card for the company account immediately to avoid late or incorrect payments.\n\n**2.** In the event of late (after the 30-day due date) or incorrect payment, the platform will automatically block the account and the charging solution(s) until the correct payment is received.","originalText":"**Andere belangrijke aandachtspunten...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**1.** We adviseren om meteen SEPA domiciliëring of kredietkaart in te stellen voor het bedrijfsaccount, om laattijdige of foutieve betalingen te vermijden.\n\n**2.** Het platform zal bij laattijdige (na vervaltermijn van 30 dagen) of foutieve betaling het account en de laadoplossing(en) automatisch blokkeren, tot correcte betaling is ontvangen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"A8tbvUX27M62JjvfYzF9X","stepId":null},{"id":"cmumrecd100knxw0intdow0my","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Other important points to note...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**3.** Platform provider 'Monta' sends invoices from Denmark (in EUR) and is therefore not subject to Peppol.\n\n**4.** The Bank Statement and Vendor Registration document, for the correct processing of invoices, are available here: [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","originalText":"**Andere belangrijke aandachtspunten...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**3.** Platformprovider 'Monta' verstuurt facturen vanuit Denemarken (in EUR) en is daarom niet Peppol-plichtig.\n\n**4.** Bankattest en Vendor Registration document, voor correcte verwerking van facturen, is hier beschikbaar: [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wWJvmOGN1Mn5oJfhVUTgu","stepId":null},{"id":"cmumrecd100kpxw0i9b5m60vn","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Go to **Settings**.","originalText":"Ga naar **Instellingen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"LnK-tPhU1ec611uA-DD8H","stepId":null},{"id":"cmumrecd100krxw0ib0961qgj","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Billing method**\nHere are the options:\n\n- **Pay per use:** All costs are settled immediately using the payment methods that have been set up.\n- **Pay via invoice:** All costs are bundled on a monthly invoice for payment (to pay by bank transfer instead of a payment method, please contact your account manager)","originalText":"**Factureringsmethode**\nHier heb je de opties:\n\n- **Betaal per gebruik:** Alle kosten worden meteen afgerekend aan de hand van opgegeven betalingsmethoden.\n- **Betaal via factuur:** Alle kosten worden maandelijks op een factuur verzameld voor betaling (om per overschrijving te kunnen betalen i.p.v. betalingsmethode, gelieve contact opnemen met je accountmanager)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pA4bMg-XHGy--dOzNEHgl","stepId":null},{"id":"cmumrecd100ktxw0isqh05m5v","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"You can choose a billing method via this menu.\n\nIf you only see **Pay per use** listed here, you will need to contact your STROOHM account manager to enable **Pay via invoice**.","originalText":"Via dit menu kan je een facturerings-methode kiezen.\n\nAls je hier enkel **Betaal per gebruik** ziet staan, zal je contact moeten opnemen met je accountmanager van STROOHM om **Betaal via factuur** mogelijk te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"MXi3mE4TdZNJ9BvEmL5Kd","stepId":null},{"id":"cmumrecd200kvxw0i8r72gffm","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you can add a bank account to receive potential refunds.\n\nHowever, this is primarily relevant for EV drivers themselves, who are eligible to receive a reimbursement for home charging sessions. Therefore, this is less applicable to business accounts.","originalText":"Hier kan je een bankrekening toevoegen om eventuele terugbetalingen te ontvangen.\n\nDit is echter vooral relevant voor de EV drivers zelf, die een thuislaadvergoeding mogen ontvangen. Dit is dus minder van toepassing voor bedrijfsaccounts.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KtXgBXFpLyfFR6UZErKPF","stepId":null},{"id":"cmumrecd200kxxw0ita6pc0t5","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Via this option, you can choose to have a positive balance paid out monthly to the bank account you entered above.\n\nThis is also more relevant for an EV driver's account that receives reimbursement of home charging sessions and less applicable to business accounts.","originalText":"Via deze optie kan je kiezen om maandelijks een positief saldo te laten uitbetalen naar de bankrekening die je hierboven hebt ingegeven.\n\nDit is eveneens meer relevant voor een EV driver's account die thuislaad-vergoedingen ontvangt en minder van toepassing op bedrijfsaccounts.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"FSgU1NvGECLHC1YW_t9NV","stepId":null},{"id":"cmumrecd200kzxw0inw8wg6e9","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If we look further into the Payment section, you will see that you can view your **Invoices** here.","originalText":"Als we verder kijken in de Betaling weergave, dan zie je dat je hier je **Facturen** kunt raadplegen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Poh3zwp6NP8-Nj7l6kU8y","stepId":null},{"id":"cmumrecd300l1xw0ik5vexkev","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you hover your mouse over a specific invoice, you will see a number of options on the far right.\n\nIf the invoice has not yet been paid, you can pay it from here via **Pay now**.","originalText":"Als je met je muis over een bepaalde factuur zweeft krijg je helemaal rechts een aantal opties.\n\nAls de factuur nog niet betaald werd, kan je deze van hieruit betalen via **Nu betalen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"GBGY5PYTNp2YkWoig2jNl","stepId":null},{"id":"cmumrecd300l3xw0i1sefveem","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Additionally, you will see an option to download the invoice as a PDF document.","originalText":"Daarnaast zal je ook een optie zien om de factuur als PDF-document te downloaden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"qM4pb-If0fz-n1Qeh7agY","stepId":null},{"id":"cmumrecd300l5xw0i0bz4nbdz","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you scroll down, you will see all kinds of different types of transactions, such as...","originalText":"Als je naar beneden scrollt, dan zie je allerlei verschillende soorten transacties, zoals...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vB80bKGB35paCZ740MFtO","stepId":null},{"id":"cmumrecd300l7xw0izdam6nhf","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Outbound roaming** transactions from public charging sessions at other public charge point providers.","originalText":"Outbound roaming transacties van publieke laadsessies bij andere publieke laadpuntproviders.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dsR3-Bt0TAnSkzXf9Xwxn","stepId":null},{"id":"cmumrecd400l9xw0io5v0g5b4","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Charge sessions** that take place at your company's charge points.","originalText":"Laadsessies die op de laadpunten van jouw bedrijf plaatsvinden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"N29y3PXIKhSZ5AHGTzHdT","stepId":null},{"id":"cmumrecd400lbxw0i32cqnmrb","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Reimbursements for employees who have a home charging point.\n\nEtc...","originalText":"Laadvergoedingen voor werknemers die een thuislaadpunt hebben.\n\nEnzovoort...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pHcS5ZW3Iqw_dhXqom1f-","stepId":null},{"id":"cmumrecd400ldxw0irvwgid7x","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If we scroll back up, we see the **Wallets** tab here.","originalText":"Als we weer naar boven scrollen, zien we hier het tab **Wallets** staan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"nHjzbZ8o-SxLC-jRQ8AOk","stepId":null},{"id":"cmumrecd400lfxw0i8ms3t30x","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Here you will find your company's Wallet.\n\nThis Wallet is used to pay for the charging sessions of users linked to the company account (e.g. employees) that are covered by your company.","originalText":"Hier vind je de Wallet van jouw bedrijf terug.\n\nMet deze Wallet worden de laadsessies van werknemers _(= gebruikers gekoppeld aan het bedrijfsaccount)_ betaald die door jouw bedrijf gedekt worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"arVrn58sbRQXRlDEjy5uF","stepId":null},{"id":"cmumrecd500lhxw0iaaeuo9hx","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"If you go to **Split billing**, you will get an overview of all split billing payments.","originalText":"Als je naar **Gesplitste facutrering** (Split billing) gaat krijg je het overzicht van alle split billing betalingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dU_V5VO30O_zBAc1crLCj","stepId":null},{"id":"cmumrecd500ljxw0irq01q4ek","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Reminder...**\nSplit billing occurs when you set a maximum public charging rate for users.\n\nIf the user charges publicly at a rate higher than allowed, all charging costs exceeding the maximum rate are charged directly to the user and not to the company's Wallet. For more info, please refer to Chapter 3.","originalText":"**Ter herinnering...**\nSplit billing gebeurt wanneer je een maximaal publiek laadtarief instelt voor gebruikers.\n\nAls de gebruiker publiek gaat laden aan een laadtarief dat hoger is dan toegestaan, worden alle laadkosten die het maximale laadtarief overstijgen rechtstreeks aan de gebruiker aangerekend en niet aan de Wallet van het bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"lmD1uRyccufsJEUKpufQC","stepId":null},{"id":"cmumrecd500llxw0icejeevse","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"In addition to all standard data, you can see the total cost of the charging session here.","originalText":"Naast alle standaardgegevens, zie je hier de totale kost van de laadsessie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"y8jutfyK5qfol3r4dug85","stepId":null},{"id":"cmumrecd500lnxw0ihbzaczem","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"These charging costs were charged to the company's Wallet.\n\nThese are charging costs at the maximum charging rate that was predetermined and covered by your company.","originalText":"Deze laadkosten werden aangerekend aan de Wallet van het bedrijf.\n\nDit zijn dus laadkosten aan het maximale laadtarief dat vooraf bepaald werd en gedekt wordt door jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QguGSXNlyXXeaQ7o3OLx-","stepId":null},{"id":"cmumrecd600lpxw0ihvmiwy13","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Finally, here you can see which charging costs were ultimately paid by the user themselves, because they charged at a higher rate than determined by the company.","originalText":"Ten slotte zie je hier welke laadkosten uiteindelijk door de gebruiker zelf betaald werden, omdat hij of zij aan een hoger laadtarief heeft opgeladen dan bepaald werd door het bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"q1PAomAcCE0vpqlsvR4Hl","stepId":null},{"id":"cmumrecd600lrxw0injh9ie5l","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Payment terminals** apply to companies that offer this at their public charging points.\n\nIn this overview, you will be able to track the revenue received via the payment terminals.\n\n_For more info, please contact your account manager at STROOHM._","originalText":"**Betalingsterminals** zijn van toepassing op bedrijven die dit aanbieden op hun publieke laadpunten.\n\nIn dit overzicht zal je de inkomsten kunnen opvolgen die via de betalingsterminals ontvangen worden.\n\n_Voor meer info, neem contact op met jouw accountmanager bij STROOHM._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Sku7Op-TkRORQu7GC0XmN","stepId":null},{"id":"cmumrecd600ltxw0i53jgleyg","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"More info about **Tax** will follow soon.","originalText":"Meer info over **Belasting** volgt binnekort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"X8By5JqmWz4nj8-ejBr1l","stepId":null},{"id":"cmumrecd600lvxw0iw5m7z6ju","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"**Want to discover the full Demo of the STROOHM Platform?**\nThen click the \"Chapter 1\" button below.\n\n**Want to go to the conclusion?**\nThen 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9","originalText":"Hoofdstuk 9","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"JmsDkPtXOOlO8NTBlVaLf","stepId":null},{"id":"cmumrecd700lxxw0i3xlswow4","createdAt":"2026-09-29T14:15:54.894Z","updatedAt":"2026-09-29T14:15:54.894Z","translationId":"cmta5fm3z0122xc0je2kzfp6p","text":"Chapter 1","originalText":"Hoofdstuk 1","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"4mCwO6kR8uTdGom2x7T7d","stepId":null}],"translatedMedia":[]},{"id":"cmta5fm9801f9xc0jmppast8p","createdAt":"2026-08-26T13:48:06.380Z","updatedAt":"2026-10-01T12:09:28.792Z","voiceoverEnabled":false,"demoId":"cmta5fg7200jexc0js6no0a0j","sourceLanguage":"Dutch","targetLanguage":"French","translatedTexts":[{"id":"cmta5fm9u01faxc0jsuplfzp0","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Démo - La plateforme STROOHM (Nouveau Hub)","originalText":"Demo - Het STROOHM platform","entityType":"DemoTitle","demoId":"cmta5fg7200jexc0js6no0a0j","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fbxc0j11ft219j","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Découvrez la nouvelle plateforme STROOHM et utilisez ce guide étape par étape pour profiter d'une expérience de recharge améliorée. ","originalText":"Word wegwijs in het nieuwe STROOHM platform. ","entityType":"DemoMetaDesc","demoId":"cmta5fg7200jexc0js6no0a0j","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fdxc0jjvtqidq4","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

La plateforme STROOHM
Démo pratique

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Het nieuwe STROOHM platform: Praktische gids

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La nouvelle plateforme STROOHM

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Het nieuwe STROOHM platform

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Remarques finales

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Afsluiter

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Chapitre 1 :

Informations générales sur les comptes, les membres et les tableaux de bord

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Teams, Leden & Dashboards

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Un certain nombre de questions générales

","originalText":"

Een aantal algemene zaken

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fgbe00jwxc0jfgiv34ry","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fixc0jjdggg8st","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 7 :

Gestion des points de recharge (EVSE)

","originalText":"

Meer over het beheer van jouw laadpunten

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fjg700x2xc0jrjh2t1ek","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fjxc0j092sen3q","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 6 :

Gérer les cartes de recharge

","originalText":"

Hoe beheer je laadpassen?

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fiz300uzxc0j7ldyqwxa","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fkxc0jm1hz0ezu","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 8 :

Gestion de flotte

","originalText":"

Fleet Management

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fjpw00y9xc0jcsiboj77","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01flxc0jeznzogr5","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 3 :

Gérer les groupes de membres et les groupes de prix

","originalText":"

Hoe voeg je een gebruiker toe?

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fhjg00p5xc0jvretlzmn","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01foxc0jlnt5j4yx","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 5 :

Remboursement des sessions de recharge à domicile

","originalText":"

Terugbetaling van thuislaadsessies regelen

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fimo00tkxc0j4wqfycxo","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fqxc0jqsox8967","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 2 :

Visualisez et surveillez les sessions de recharge

","originalText":"

Laadsessies bekijken

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmta5fh8200nuxc0ja80m75eu","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmuo5crnj00bs1f0j65ebd9e6","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 4 :

Gérer les membres

","originalText":"

Hoofdstuk 4:

Leden beheren

","entityType":"ChapterHeading","demoId":null,"chapterId":"JyNi_4-ZMqJOQhQvF9f1X","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmupf1ip3007cyn0jbybs9x6q","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Chapitre 9 :

Paiements et facturation

","originalText":"

Hoofdstuk 9:

Betalingen & facturatie

","entityType":"ChapterHeading","demoId":null,"chapterId":"leGb6q7EFGl8SNnllKm5D","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fsxc0jul85f746","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T12:09:28.792Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Découvrez le « nouveau hub » de la plateforme STROOHM

⚠️ IMPORTANT : Veuillez passer immédiatement au nouveau Hub. Vous le verrez en haut de l’écran d’accueil.

","originalText":"

Ontdek de het nieuwe platform.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fg8b00jixc0jyq3rw8pq","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01ftxc0jbdgmev31","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Prêts pour ce nouveau chapitre ?

","originalText":"

Klaar voor dit nieuwe hoofdstuk?

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fknv011yxc0jyrqdgcwd","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fuxc0jret2q8vc","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Plus de libre-service sur la plateforme STROOHM, mais nous restons bien entendu à votre disposition !

","originalText":"

Korte recap

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fkjw011jxc0jicky3bcv","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fvxc0jwr90ebxh","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Familiarisez-vous avec la plateforme, découvrez la terminologie et consultez l'introduction aux tableaux de bord.

","originalText":"

Ontdek de algemene begrippen en Team dashboards.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fgij00krxc0jvhdtud31","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fwxc0jdn9zh8xk","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

","originalText":"

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fgbe00jwxc0jfgiv34ry","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fxxc0j1fohuaf2","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Tout ce qui concerne la gestion des bornes de recharge se trouve dans la section Réseau .

","originalText":"

Ga naar 'Charge points'

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fjg700x2xc0jrjh2t1ek","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fyxc0j54e9xy0s","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Un guide sur la manière d'ajouter, de lier et de supprimer des cartes de recharge.

","originalText":"

Gids voor hoe je laadpassen toevoegt, koppelt en verwijdert.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fiz300uzxc0j7ldyqwxa","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01fzxc0ja4t63ykq","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Tirez le meilleur parti de votre flotte d'entreprise grâce aux outils de gestion de flotte.

(Fait partie du pack FLEET)

","originalText":"

Haal het maximale uit jouw bedrijfsvloot met de fleetmanagement tools.

(Onderdeel van het FLEET Pack)

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fjpw00y9xc0jcsiboj77","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01g0xc0jztg41cld","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Que sont les groupes de membres et les groupes de prix, et pourquoi sont-ils importants pour vous en tant que gestionnaire de flotte ?

Découvrez comment gérer ces questions et pourquoi elles sont pertinentes pour la gestion des membres.

","originalText":"

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fhjg00p5xc0jvretlzmn","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01g3xc0jexyipt64","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Tout ce qu'il faut savoir sur les remboursements et comment les mettre à la disposition des membres de votre compte.

","originalText":"

De zogenaamde 'Laadvergoeding'

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fimo00tkxc0j4wqfycxo","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01g5xc0jt7i3oghf","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Tout ce qu'il faut savoir sur les sessions de recharge, leur interprétation et les options de reporting disponibles sur la plateforme.

","originalText":"

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmta5fh8200nuxc0ja80m75eu","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmuo5crnj00bu1f0jpesxy3vt","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Découvrez comment ajouter, gérer ou supprimer des utilisateurs de votre compte professionnel.

","originalText":"

Ontdek hoe je gebruikers aan jouw bedrijfsaccount toevoegt, beheert of verwijdert.

","entityType":"ChapterDesc","demoId":null,"chapterId":"JyNi_4-ZMqJOQhQvF9f1X","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmupf1ip3007eyn0jv3nzceew","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"

Acquérir une bonne compréhension du fonctionnement exact des paiements et obtenir plus d'informations sur la facturation.

","originalText":"

Krijg een goed begrip van hoe betalingen juist werken en meer info over de facturatie.

","entityType":"ChapterDesc","demoId":null,"chapterId":"leGb6q7EFGl8SNnllKm5D","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmta5fm9u01g7xc0jksv3qnz9","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fg9000jlxc0j7sgx01vt","hotspotId":null,"stepId":null},{"id":"cmta5fm9u01g8xc0jxcrwa48r","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Relancer la démo","originalText":"Demo opnieuw beginnen","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fko30120xc0jxrgb7o82","hotspotId":null,"stepId":null},{"id":"cmta5fm9u01g9xc0j2epwi0hs","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fkkb011mxc0jxprdhvy8","hotspotId":null,"stepId":null},{"id":"cmta5fm9u01gaxc0j1iahntle","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Commencer","originalText":"Starten","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fgiy00kuxc0jq8kq2le7","hotspotId":null,"stepId":null},{"id":"cmta5fm9u01gbxc0jjgjd2zge","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Commencer","originalText":"Starten","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fgbs00jzxc0jsw5qvr34","hotspotId":null,"stepId":null},{"id":"cmta5fm9u01gcxc0j10udy828","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fjgl00x5xc0jpuna4iq2","hotspotId":null,"stepId":null},{"id":"cmta5fm9v01gdxc0jrauwyozp","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fizi00v2xc0jrbxzie12","hotspotId":null,"stepId":null},{"id":"cmta5fm9v01gexc0jojesj7fo","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fjqa00ycxc0jfp3jrd5o","hotspotId":null,"stepId":null},{"id":"cmta5fm9v01gfxc0jj7tec78l","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fhk100p8xc0jd2ydtcst","hotspotId":null,"stepId":null},{"id":"cmta5fm9v01gixc0jucxejxow","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fin300tnxc0j90j0ksxz","hotspotId":null,"stepId":null},{"id":"cmta5fm9v01gkxc0jplfd4yu4","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Commencer","originalText":"Starten","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmta5fh8g00nxxc0jxalnrneg","hotspotId":null,"stepId":null},{"id":"cmuo5crnj00bw1f0jk132avbb","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Continuer","originalText":"Verdergaan","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"7kEDqhKdwG4wLoUG_pQ0k","hotspotId":null,"stepId":null},{"id":"cmta5fm9v01glxc0je5mnsu5y","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**La plateforme STROOHM est conçue pour les gestionnaires de flottes au niveau de l'entreprise. Que pouvez-vous faire avec ?**\n\n- Gérer les membres (par exemple: employés)\n- Gérer les bornes de recharge et les cartes de recharge\n- Consulter les sessions de recharge et les coûts\n- Définir des restrictions de recharge\n- Gérer la flotte\n- Accéder aux statistiques\n- Et bien plus encore !","originalText":"**Het STROOHM Platform is bedoeld voor fleetmanagers voor het beheer op bedrijfsniveau. Wat kan je hiermee?**\n\n- Teamleden (= werknemers) beheren\n- Laadpunten en laadpassen beheren\n- Laadsessies en -kosten raadplegen\n- Laadrestricties bepalen\n- Wagenparkbeheer\n- Inzichten raadplegen\n- En meer","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fges00kbxc0j38dpfwgv","stepId":null},{"id":"cmta5fm9v01guxc0j82kd5cxm","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Première utilisation de la plateforme ?** Configurez d’abord les groupes de membres et les groupes de prix avant d’ajouter des utilisateurs.\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nCette étape est fortement recommandée pour éviter de nombreux ajustements manuels ultérieurs.","originalText":"Vervolgens klik je op het **'+'** icoontje.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhne00pkxc0j6uj6x7w6","stepId":null},{"id":"cmta5fm9v01gvxc0j8c6fl8mt","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Un employé quitte l'entreprise ou vous souhaitez bloquer une carte de recharge pour d'autres raisons ?** Suivez ces étapes…","originalText":"**Treedt een werknemer uit dienst of wil je om andere redenen een laadpas blokkeren?** Volg deze stappen...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fj7r00w2xc0j7yof2i4k","stepId":null},{"id":"cmta5fm9v01gyxc0j8767ggqy","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:02:08.054Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"\\=> **Propriétaire du compte** :\n_Il ne peut y avoir qu’un seul propriétaire de compte. Il s’agit généralement du chef d'entrprise ou de la personne principalement responsable de la flotte._","originalText":"Team Owner = 'Team-eigenaar' (in NL)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh4e00nexc0jivra0m3d","stepId":null},{"id":"cmta5fm9v01gzxc0jcu0skn1k","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Une fois de plus, vous retrouvez un certain nombre d'infos générales, notamment le coût total de la recharge (via le Wallet de votre entreprise) et le prix moyen du kWh sur l'ensemble des sessions de recharge.","originalText":"Opnieuw, een aantal algemene inzichten zoals onder meer totale laadkosten en gemiddelde kWh prijs over alle laadsessies heen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh0l00myxc0j5o8lmibh","stepId":null},{"id":"cmta5fm9v01h0xc0jzgyk94qg","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Un **Groupe de prix** détermine le tarif de recharge auquel l'utilisateur pourra recharger aux bornes de votre entreprise.\n\nPlus d'infos à ce sujet ultérieurement.","originalText":"**Price group** (= Prijsgroep) bepaalt aan welk laadtarief de gebruiker zal laden.\n\nMeer hierover later.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh7500nqxc0jovoo5sik","stepId":null},{"id":"cmta5fm9v01h1xc0js6275ghq","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans les paramètres personnels, vous pouvez voir à quel groupe de membres appartient l'utilisateur.","originalText":"Je kiest hier tegen welk tarief de medewerker z'n thuislaadkosten vergoed moeten worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fiuf00ufxc0jdo49s984","stepId":null},{"id":"cmta5fm9v01h4xc0jlph6zrvf","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Mais d'abord… Quand devez-vous configurer les modes de paiement ?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**1\\. Plateforme STROOHM :**\n**En tant que propriétaire du compte ou administrateur (généralement gestionnaire de flotte) de l'entreprise.**\n\nPour payer les frais mensuels du Wallet du compte de l'entreprise, vous devrez choisir sur la plateforme STROOHM entre lier une carte de crédit, activer le prélèvement automatique SEPA ou payer par facture.","originalText":"Maar eerst... Wanneer moet je betalingsmethoden instellen?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n**1\\. Als Team-eigenaar of Beheerder (m.a.w. fleetmanager) op bedrijfsniveau voor jouw Team.**\n\nOm de kosten van de Team Wallet maandelijks te betalen zal je in het STROOHM Platform moeten kiezen tussen een kredietkaart te koppelen, SEPA domiciliëring in te schakelen of op factuur te betalen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk0p00znxc0junzjkhfb","stepId":null},{"id":"cmta5fm9v01h5xc0j1ii0tbiw","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"La quantité de kWh rechargée...","originalText":"De hoeveelheid geladen kWh...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgsz00m2xc0jtrz052md","stepId":null},{"id":"cmta5fm9v01h7xc0jhj9igyzw","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous pouvez suivre l'état des bornes de recharge de votre entreprise. Les bornes de recharge à domicile des employés ne sont pas visibles ici, car elles sont considérées comme privées.\n\nPlus d'infos sur le suivi des bornes de recharge à domicile seront fournies ultérieurement dans cette démonstration.","originalText":"Je komt op het overzicht van alle laadpunten van jouw bedrijf. Hier kan je de status van elk laadpunt opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgxo00mmxc0jtsg0wuwp","stepId":null},{"id":"cmta5fm9v01h8xc0jm58rlnsq","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous commencez par la **Vue d'ensemble**.\n\nVia le menu déroulant, vous pouvez consulter d'autres tableaux de bord qui fournissent des informations sur le point de recharge sélectionné, comme les heures d'affluence (le taux d'occupation).","originalText":"Klik op **'Pricing & Access'**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjka00xlxc0jhu0phq8y","stepId":null},{"id":"cmta5fm9v01h9xc0jtut03jue","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Quelle est la différence entre un compte personnel et un compte professionnel ?**\n\n- _Compte personnel (« Votre compte ») :_\n\nIl s’agit du compte privé du conducteur VE (utilisateur).\n\n- _Compte d’entreprise (nom de votre entreprise) :_\n\nIl s’agit du compte de l’entreprise où sont hébergés tous les utilisateurs.","originalText":"**Wat is het verschil tussen een persoonlijk en professioneel team?**\n\n- _Persoonlijk team:_ Dit is het privé account van de individuele gebruiker.\n- _Professioneel team:_ Dit is het bedrijfsaccount waar alle gebruikers worden in ondergebracht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgfs00kfxc0jck4j4vua","stepId":null},{"id":"cmta5fm9v01hbxc0jke65cdla","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Les **comptes imbriqués** sont, par exemple, ceux de travailleurs indépendants externes ou des indépendants qui possèdent leur propre compte d'entreprise et sont autorisés à recharger aux mêmes tarifs que les membres de votre compte d'entreprise.","originalText":"Er plooit een drop-down menu open, hier klik je op **'Nodig een nieuw lid uit'**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhob00poxc0ju1gfow5e","stepId":null},{"id":"cmta5fm9v01hcxc0jejqb0d2g","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici tous les paramètres de paiement des frais liés à votre compte.\n\nSi aucun paramètre n'a encore été configuré, l'aperçu ressemblera à ceci.","originalText":"Met dit drop-down menu stel je de manier van betaling in:\n\n- **Pay as you go:** Afrekening na elke laadsessies\n- **Pay via invoice:** Op maandelijkse factuur betalen","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk67010bxc0jnby7dmnj","stepId":null},{"id":"cmta5fm9v01hdxc0jobqz7kd7","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez télécharger les exportations de toutes les sessions de recharge en fonction de vos termes de recherche ou de filtrage via ce bouton.","originalText":"Alle laadsessies exporteren doe je via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhbi00o9xc0jumr83sw4","stepId":null},{"id":"cmta5fm9v01hexc0j102z4aop","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**L'application STROOHM est conçue pour les conducteurs VE. Que pouvez-vous faire avec ?**\n\n- Créer un compte personnel\n- Rechercher des bornes de recharge publiques\n- Consulter les sessions de recharge et leurs coûts\n- Gérer votre borne de recharge domestique\n- Accéder à d'autres informations\n- Et bien plus encore !","originalText":"**De STROOHM app is bedoeld voor de EV bestuurders. Wat kan je hiermee?**\n\n- Persoonlijk account instellen\n- Publieke laadpunten zoeken\n- Laadsessies en -kosten raadplegen\n- Overige inzichten raadplegen","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgdu00k7xc0jwi43ssb6","stepId":null},{"id":"cmta5fm9v01hgxc0jcrfyqm2r","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la vue standard de votre compte professionnel, vous pouvez également consulter toutes les sessions de recharge via **Sessions de recharge**.","originalText":"Ga naar **'Charge sessions'** of 'Laadsessies'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh9c00o1xc0jtu5v59sl","stepId":null},{"id":"cmta5fm9v01hixc0jbtiwkmhu","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez sur **'Comptes'** pour obtenir un aperçu de vos différents comptes.","originalText":"Klik op **'Team'** voor het Team Overzicht van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgjv00kyxc0jnakbolar","stepId":null},{"id":"cmta5fm9w01hoxc0j44r612fe","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous concluons en passant en revue les paramètres du point de recharge.","originalText":"Je stelt hier o.a. de naam van het laadpunt is, tot welke locatie deze behoort en het adres van het laadpunt.\n\n**Belangrijk:** Vul steeds het adres van het laadpunt in! Dit is verplicht in het kader van AFIR.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjny00y1xc0jhjk1zahh","stepId":null},{"id":"cmta5fm9w01hqxc0js9iydm2u","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**À qui s'adresse principalement l'application et à qui s'adresse la plateforme STROOHM ?**","originalText":"Voor wie is de App voornamelijk bestemd en voor wie is het STROOHM Platform bestemd?","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgct00k3xc0jgfcnt1ql","stepId":null},{"id":"cmta5fm9w01hrxc0jwj0pvqcr","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T12:09:28.792Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cette vue présente tous les points de recharge de votre entreprise, quel que soit leur emplacement (le cas échéant).\n\nLes points de recharge à domicile ne sont pas affichés, car ils sont considérés comme privés. Vous pouvez toutefois consulter les sessions de recharge à domicile de vos employés via la section « Remboursements » _(voir chapitre 5)_.","originalText":"In deze weergave kan je verder inzoomen op de laadpunten van jouw onderneming, zowel de laadpunten op kantoor als bij werknemers thuis.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjhj00x9xc0j14ihxt77","stepId":null},{"id":"cmta5fm9w01hsxc0jkd2xua5p","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans l'aperçu général du compte, cliquez sur les 3 points ••• puis allez dans **Paiement**.","originalText":"Klik op **'Payment'** of 'Betaling' in het algemeen Team overzicht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk4d0103xc0jtvpecpo5","stepId":null},{"id":"cmta5fm9w01htxc0jq3zmh9s4","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Comment configurer les modes de paiement pour le Wallet du compte d'entreprise ?\n_(en tant que propriétaire du compte ou administrateur)_","originalText":"Hoe stel je betalingsmethoden voor de 'Team Wallet' van jouw bedrijf.\n_(als Team-eigenaar of Beheerder)_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk3h00zzxc0jyaulg3dv","stepId":null},{"id":"cmta5fm9w01hxxc0jyvp4546j","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous recevez un aperçu de toutes les sessions de recharge à domicile des employés connectés au compte de votre entreprise.","originalText":"Je krijgt eerst een overzicht van alle thuislaadsessies van de werknemers die aangesloten zijn aan jouw bedrijf ('Team').","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fiq300tzxc0jqzfyxj9n","stepId":null},{"id":"cmta5fm9w01hzxc0jw2a18y2f","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Le tableau de bord par défaut est la **Vue d'ensemble**.\n\nNous allons maintenant examiner les tableaux de bord les plus importants.","originalText":"Het standaard dashboard is de **Charge Point View**, oftewel 'Laadpaalweergave' in het Nederlands.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgml00laxc0j6r0qlpn2","stepId":null},{"id":"cmta5fm9w01i0xc0j8hzq6x6v","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"La gestion de flotte sur la nouvelle plateforme STROOHM n'est possible que si le **FLEET Pack** est activé pour votre entreprise.\n\nVeuillez vous renseigner à ce sujet auprès de votre responsable de compte chez STROOHM ou par email à l'adresse [sales@stroohm.com](mailto:sales@stroohm.com).","originalText":"Fleet management in het nieuwe STROOHM Platform is enkel mogelijk indien het **'FLEET Pack'** geactiveerd is voor jouw bedrijf.\n\nInformeer hier naar bij jouw accountmanager bij STROOHM of via sales@stroohm.com.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjr800ygxc0jnjckmxgk","stepId":null},{"id":"cmta5fm9w01i1xc0jvf41nhz1","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Où puis-je poser des questions ou signaler des problèmes ?**\n\n- Pour les questions générales concernant l'application, la recharge, votre carte de recharge personnelle ou la borne de recharge ? **Support intégrée à l'application pour les conducteurs VE**\n- Pour les questions plus complexes ou les problèmes techniques concernant la plateforme, votre flotte ou la place de recharge ? **Rendez-vous sur [www.stroohm.com/helpdesk/](http://www.stroohm.com/helpdesk/) ou contactez votre gestionnaire de compte.**","originalText":"**Waar kan ik terecht voor vragen of melding van issues?**\n\n- Voor algemene vragen over de applicatie, het opladen, jouw persoonlijke laadpas of laadpunt? **De in-App Driver Support**\n- Voor complexere vragen of technische issues omtrent het platform, jouw vloot of laadplein? **Ga naar [www.stroohm.com/helpdesk/](http://www.stroohm.com/helpdesk/) of neem contact op met jouw accountmanager.**","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fggo00kjxc0jc9l8tmru","stepId":null},{"id":"cmta5fm9w01i2xc0j7bebjueb","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous recevrez d'abord un récapitulatif de tous les frais liés à votre compte.\n\nNous verrons ensuite comment configurer un mode de paiement pour régler ces frais.","originalText":"Je krijgt eerst een overzicht van alle laadkosten.\n\nOm een betalingsmethode in te stellen klik je op **'Settings'** of 'Instellingen'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk5b0107xc0j4vt4t192","stepId":null},{"id":"cmta5fm9x01i4xc0jlpv5un16","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez voir quel utilisateur a rechargé.","originalText":"Je ziet ook welke gebruiker heeft geladen met welke laadpas (en diens wagen, indien gekoppeld).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgs200lyxc0j294k4pgg","stepId":null},{"id":"cmta5fm9x01iaxc0j7ejkfezx","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ensuite, nous accédons à la **Vue de la flotte** via le menu déroulant.","originalText":"Via deze drop-down menu kan je nog tussen een tal van andere dashboards kiezen.\n\nWe bekijken even de belangrijkste dashboards.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgok00lixc0j8vv6o0x9","stepId":null},{"id":"cmta5fm9x01iexc0j7rot7gga","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cet écran est le point de départ pour la gestion de vos bornes de recharge, cartes de recharge et véhicules électriques\\*.\n\n_\\* La gestion des véhicules de société est uniquement possible avec le FLEET Pack._","originalText":"Het **'Team Overview'** is jouw startpunt voor het beheer van jouw laadpunten, laadpassen (en elektrische wagens\\*).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgks00l2xc0jwoekhlgt","stepId":null},{"id":"cmta5fm9x01ifxc0jm0ur9r51","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici des informations générales concernant le nombre de sessions de recharge, les coûts journaliers moyens et les revenus potentiels.","originalText":"Hier zie je algemene inzichten over het aantal laadsessies, gemiddelde dagelijkse kosten, eventuele inkomsten, enzovoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fglo00l6xc0jxfrp1qtn","stepId":null},{"id":"cmta5fm9x01igxc0jygf9zxr0","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cette vue vous offre une visibilité complète et un contrôle total sur la borne de recharge sélectionnée.\n\nVous y trouverez diverses statistiques, des informations et des rapports d'état en temps réel.","originalText":"Hier heb je volledig inzicht en controle over het laadpunt in kwestie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjjd00xhxc0j5yfa3dfx","stepId":null},{"id":"cmta5fm9x01ijxc0j1u7amcy6","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Examinons de plus près une borne de recharge.","originalText":"Laten we eens één laadpunt van dichterbij bekijken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjih00xdxc0j53m2gwpq","stepId":null},{"id":"cmta5fm9x01ikxc0jkch430q1","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cependant, pour certaines questions, vous aurez toujours besoin du soutien de l'équipe STROOHM :\n\n- Gestion des bornes de recharge domestiques\n- Réglage des niveaux de puissance\n- Réglages techniques du matériel\n- Etc.","originalText":"Maar voor sommige zaken zal je nog wel ondersteuning nodig hebben van het STROOHM team:\n\n- Beheer van de thuislaadpunten\n- Vermogens aanpassen\n- Technische hardware aanpassingen\n- Enzovoort","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fkmy011uxc0j1ixm2qyf","stepId":null},{"id":"cmta5fm9x01imxc0juycitxy5","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la vue par défaut de votre compte professionnel, accédez d'abord à **Membres & accès**.","originalText":"Ga naar jouw **'Teams'** overzicht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhl600pcxc0jwa3xv2cb","stepId":null},{"id":"cmta5fm9x01ioxc0j6mpkud1q","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Par ailleurs, vous pouvez également consulter toutes les différentes **Transactions** effectuées via le compte.","originalText":"Om alle facturen te raadplegen klik je hier op **'Invoices'** of 'Facturen'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fkbl010vxc0jxqkyc9n5","stepId":null},{"id":"cmta5fm9x01iqxc0jcj8g7pt1","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Rappel :**\n\nLes factures seront désormais émises depuis le Danemark et ne sont donc plus soumises à Peppol.\n\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nBesoin d’une attestation bancaire et d’un document d’inscription au registre des fournisseurs ? Consultez : [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","originalText":"**Extra info:**\n\n- Facturen zullen nu vanuit Denemarken komen. Zij zijn niet Peppol-plichtig.\n\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n- Bankattest en Supplier Registration form nodig? Surf naar: [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fka5010rxc0jgauf05ng","stepId":null},{"id":"cmta5fm9x01isxc0jwdnwglf8","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:45:30.102Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En sélectionnant l'une de ces trois options, vous déterminez si la borne de recharge doit être **publique**, **privée** ou une combinaison des deux (**Programmé**), en définissant un programme.\n\nSi vous modifiez ce paramètre, vous devez confirmer en cliquant sur **Enregistrer** en bas de la page.","originalText":"Hier bepaal je of het laadpunt publiek mag komen te staan en welke laadtarieven je erop wil instellen. Hier spraken we al over in het onderdeel over de 'Price groups' of 'Prijsgroepen'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjla00xpxc0je01p9wsw","stepId":null},{"id":"cmta5fm9x01iwxc0jqww0xn3g","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En cliquant sur une voiture, vous pouvez maintenant l'examiner plus en détail.","originalText":"Zo zal je van elk voertuig dat gekoppeld is de kilometerstand kunnen uitlezen...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjtx00ysxc0jbige8ha8","stepId":null},{"id":"cmta5fm9x01iyxc0ji989yrul","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Une fois les VEs ajoutés à votre flotte d'entreprise, vous trouverez ici un aperçu général de tous les véhicules.","originalText":"EV's die gekoppeld worden met het nieuwe platform zullen allerlei informatie kunnen doorsturen naar het platform.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjt200yoxc0j4qpfoz05","stepId":null},{"id":"cmta5fm9x01izxc0jdg2xq52x","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Comme vous l'avez constaté, en tant que gestionnaire de flotte, vous pouvez faire beaucoup de choses vous-même, ce qui vous donne un contrôle total sur la gestion des points de recharge, des cartes de recharge et même de la flotte*.","originalText":"Zoals je gemerkt hebt kan je als fleetmanager enorm veel zaken zelf, wat jou ultieme controle geeft over het beheer van de laadpunten, laadpassen en zelfs het wagenpark\\*.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fkm2011qxc0jnc29o97d","stepId":null},{"id":"cmta5fm9x01j2xc0j6jkn6ax5","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Mais d'abord… Quand faut-il configurer les moyens de paiement ?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**3\\. Application STROOHM :**\n**Conducteurs de VEs utilisant un forfait cafétéria. _(le cas échéant)_**\n\nCes utilisateurs devront ajouter immédiatement un moyen de paiement à leur application STROOHM pour pouvoir recharger leur véhicule. La procédure est identique à celle des particuliers.","originalText":"Maar eerst... Wanneer moet je betalingsmethoden instellen?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n**3\\. EV Drivers die via een cafetariaplan werken. _(indien van toepassing)_**\n\nDeze medewerkers zullen meteen een betalingsmethode in hun STROOHM App moeten toevoegen om te kunnen laden. Dit is dezelfde werkwijze als voor particulieren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk2m00zvxc0jzlhphyo1","stepId":null},{"id":"cmta5fm9x01j5xc0j8pfc7ewf","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez voir ci-dessous tous les utilisateurs connectés à votre compte professionnel.","originalText":"Hieronder krijg je een overzicht van alle individuele laadsessies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgr700luxc0jhrubitox","stepId":null},{"id":"cmta5fm9x01j6xc0jrmzmlu4u","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez consulter ici toutes les sessions de recharge effectuées à cette borne de recharge spécifique.","originalText":"Je kan onder meer ook alle laadsessies op dit laadpunt bekijken en zien welk abonnement er ingesteld is (vooral interessant voor thuislaadpunten).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjm600xtxc0j1marpobs","stepId":null},{"id":"cmta5fm9x01jaxc0j2q39acgu","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En utilisant les fonctions situées en haut, vous pouvez rechercher spécifiquement les sessions de recharge d'un utilisateur particulier ou à un point de recharge spécifique, ou vous pouvez appliquer un filtre pour effectuer une recherche en fonction d'une période.","originalText":"Via de 'Zoek' functie kan je specifieker gaan zoeken naar laadsessies van één bepaalde gebruiker of op één bepaald laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhcg00odxc0jloxmazbg","stepId":null},{"id":"cmta5fm9x01jexc0jmoqzo6dl","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous pouvez consulter toutes les sessions de recharge de tous les utilisateurs de votre entreprise. Vous y trouverez :\n\n- Date et heure\n- Borne de recharge utilisée\n- Utilisateur ayant effectué la recharge\n- Consommation de kWh rechargée\n- Coût total de la recharge\n- Statut actuel de la session de recharge","originalText":"Hier zie je alle laadsessies van alle gebruikers van jouw bedrijf. Hier zie je:\n\n- Datum en tijd\n- Laadpunt waarop opgeladen werd\n- Welke gebruiker geladen heeft\n- Hoeveel kWh er geladen werd\n- De totale laadkost\n- De actuele status van de laadsessie","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhaa00o5xc0ju35k3m8l","stepId":null},{"id":"cmta5fm9x01jfxc0jippkgm1m","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous vous recommandons vivement de mettre en place un prélèvement SEPA pour le paiement automatique de vos factures mensuelles.\n\nCela évite le blocage automatique de votre compte, et donc de toutes vos solutions de recharge, en cas de retard de paiement (après 30 jours).","originalText":"Wil je via SEPA domiciliëring de maandelijkse facturen automatisch laten betalen? Dan activeer je dat via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk7g010fxc0jfhdm98ok","stepId":null},{"id":"cmta5fm9x01jgxc0j37boiwaj","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la vue d'ensemble, cliquez sur **Remboursements**.","originalText":"Klik op **'Team'** voor het Team Overzicht van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fio200trxc0jq40966ze","stepId":null},{"id":"cmta5fm9x01jixc0jpkp1uc63","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour gérer les utilisateurs (employés/confucteurs VE) connectés au compte de l'entreprise, allez à **Membres & accès**.","originalText":"Om de werknemers/gebruikers die zijn aangesloten aan het bedrijfsaccount te beheren, ga je naar **'Members & Access'**\nof naar 'Leden en toegang' (in NL).","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh2k00n6xc0jr1v35sni","stepId":null},{"id":"cmta5fm9x01jjxc0jg32xbj98","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez ensuite sur les trois points correspondant aux données que vous souhaitez exporter.","originalText":"Kies dan of je de export als een .csv bestand of als een .png (foto) bestand wenst te exporteren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fhia00p1xc0j5conr2h7","stepId":null},{"id":"cmta5fm9x01jkxc0jzkp944ay","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Autre point important**\n\nAssurez-vous que chaque utilisateur (conducteur de VE) ait complété son profil avec toutes ses informations personnelles.\n\nLe numéro de compte bancaire (IBAN) est indispensable pour le remboursement des sessions de recharge à domicile.\n\nLes coordonnées (adresse et coordonnées) doivent également être renseignées pour une utilisation optimale de l’application STROOHM.","originalText":"**Nog een aandachtspunt**\n\nVoeg de rekeningnummers voor terugbetalingen van thuislaadsessies toe aan de gebruikers of laat de gebruikers dit invoeren in hun eigen STROOHM App.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fghm00knxc0jrydo7jmx","stepId":null},{"id":"cmta5fm9x01jlxc0jp1tgg1q0","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**ASTUCE :** Un membre peut également bloquer la carte de recharge dans son application STROOHM en cas de perte.","originalText":"**TIP:** Een EV-bestuurder kan ook in zijn of haar eigen STROOHM applicatie de laadpas blokkeren in geval van verlies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fjf700wyxc0jpjif9j8n","stepId":null},{"id":"cmta5fm9x01jmxc0jxaxh4039","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:02:08.054Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"\\=> **Administrateur** :\n_Il s'agit généralement du gestionnaire de flotte ou de la personne responsable de la flotte et/ou des solutions de recharge._","originalText":"Member = 'Lid' (in NL)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh5b00nixc0jae104dg0","stepId":null},{"id":"cmta5fm9x01jpxc0jcxj6vlnx","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Mais d'abord… Quand faut-il configurer les modes de paiement ?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**2\\. Application STROOHM :** **Pour payer les coûts de recharge non remboursés par l'entreprise en tant que conducteur VE. _(le cas échéant)_**\n\nSi l'entreprise ne rembourse pas certains frais de recharge pour ses employés (par exemple, les frais de recharge à l'étranger), ces derniers devront configurer un mode de paiement dans l'application STROOHM afin de pouvoir régler ces frais avec leurs propres fonds.","originalText":"Maar eerst... Wanneer moet je betalingsmethoden instellen?\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n**2\\. Om als EV Driver laadkosten te betalen die de werkgever niet vergoedt. _(indien van toepassing)_**\n\nAls de werkgever bepaalde laadkosten niet vergoedt voor de werknemers (zoals buitenlandse laadkosten, etc.), zullen deze werknemers een betalingsmethode in de STROOHM App moeten instellen zodat die kosten via eigen middelen betaald kunnen worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk1l00zrxc0j5uct401s","stepId":null},{"id":"cmta5fm9x01jqxc0j4n9plf8m","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans cette vue, vous verrez toutes les sessions de recharge individuelles en temps réel.","originalText":"In dit overzicht zie je de **totale laadkosten** van alle EV-bestuurders van jouw bedrijf, naast nog een aantal andere inzichten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgqb00lqxc0jrp5cwjlo","stepId":null},{"id":"cmta5fm9y01jwxc0jkmaf3nlh","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-08-26T13:48:06.398Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Et des informations plus détaillées, notamment sur la répartition des coûts de recharge selon les différents types de bornes : 'roemaing' (publique), recharge à domicile et recharge au bureau.","originalText":"En meer diepgaande inzichten, waaronder de verhouding van het type laadkost: Roaming (publiek), thuisladen en op kantoor.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh1l00n2xc0j7p96q1ot","stepId":null},{"id":"cmta5fm9y01k4xc0jl2xz8ra0","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez voir ici le rôle attribué à cet utilisateur.\n\n\\=> **Membre** :\n_Il s’agit de tous les conducteurs de véhicules électriques standard de votre entreprise._","originalText":"Hier zie je de toegewezen rol van deze gebruiker.\n\nAdmin = 'Beheerder' (in NL)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh3h00naxc0jobi86onh","stepId":null},{"id":"cmta5fm9y01k5xc0jfo9g15gn","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous cliquez sur **Employés**...","originalText":"Ga naar **'Employees'** of 'Medewerkers'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5firh00u3xc0jewuigr5h","stepId":null},{"id":"cmta5fm9y01k6xc0jip60vhil","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Une autre solution sûre consiste à lier une carte de crédit pour régler les factures.\n\nCela évite également le blocage potentiel du compte en cas de retard de paiement.","originalText":"Wil je met een Credit Card de maandelijkse facturen automatisch laten betalen? Dan voeg je de kaart via deze knop toe.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fk8e010jxc0jka35bfkh","stepId":null},{"id":"cmta5fm9y01kbxc0jduaq2coa","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la section **Fleet cost overview**, vous pouvez suivre les coûts de recharge de votre entreprise.","originalText":"In de **'Fleet cost overview'** kan je de laadkosten van jouw bedrijf opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fgzo00muxc0jy1ppiakw","stepId":null},{"id":"cmta5fm9y01kdxc0jg1dc3g3p","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour gérer les cartes de recharge, cliquez sur **Cartes de recharge**.","originalText":"Om laadpassen te beheren, ga je eerst naar **'Payment'** of 'Betaling'.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fj0e00v6xc0jacbqclg8","stepId":null},{"id":"cmta5fm9y01kfxc0junx5im5p","createdAt":"2026-08-26T13:48:06.398Z","updatedAt":"2026-09-30T12:02:08.054Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Groupe de membres** indique le groupe de membres auquel l'employé/l'utilisateur est rattaché.\n\nAu sein des groupes de membres, les différents accords relatifs à la politique de recharge sont définis, comme par exemple les pays où la recharge est autorisée. Vous pouvez créer plusieurs groupes de membres avec des politiques de recharge différentes.\n\nNous reviendrons sur ce point plus en détail ultérieurement dans cette démonstration.","originalText":"**Member group** (= Ledengroepen) toont aan welke ledengroep er aan de werknemer werd toegewezen.\n\nIn Ledengroepen bepaal je onder welke categorie van afspraken rond het laden een gebruiker valt. Meer hierover later.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmta5fh6900nmxc0j6l5xhaym","stepId":null},{"id":"cmunzg0lf03ok000jm1cptp59","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Vous prévoyez d'utiliser la plateforme STROOHM immédiatement ?**\n\nNous vous conseillons alors de passer directement au _Chapitre 9 : Paiements et facturation_, afin de finaliser la configuration de votre compte ! Cliquez sur le bouton ci-dessous pour accéder directement au Chapitre 9.\n\n**Vous souhaitez découvrir la plateforme avant la migration ?**\n\nCliquez simplement sur « Continuer » ci-dessous.","originalText":"**Van plan om meteen het STROOHM Platform in gebruik te nemen?**\n\nDan stellen we voor om meteen naar _Hoofdstuk 9: Betalingen en facturatie_ te gaan om de configuratie van het account te volmaken! Klik op de onderstaande knop om meteen naar Hoofdstuk 9 te gaan.\n\n**Wil je alvast een rondleiding krijgen in het platform, in afwachting van de migratie?**\n\nKlik hieronder dan gewoon op Verdergaan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"JmsDkPtXOOlO8NTBlVaLf","stepId":null},{"id":"cmunzg0lg03oq000jjrwoezyy","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Dans cette vue, vous voyez les comptes auxquels vous avez accès.**\n\nD'une part, vous voyez le ou les comptes professionnels, identifiables par le nom de l'entreprise.\n\nD'autre part, votre compte personnel, en tant que conducteur de VE, y figure également _(le cas échéant)_.","originalText":"**In deze weergave zie je de accounts waartoe jij toegang hebt.**\n\nJe ziet enerzijds het bedrijfsaccount(s), te herkennen aan de bedrijfsnaam.\n\nAnderzijds zal je ook jouw persoonlijk account, als EV driver, zien staan _(indien van toepassing)_.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"NucQmtrMrnN5dA2nGqHT5","stepId":null},{"id":"cmunzg0lg03os000jjke1zq0m","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez sur votre compte professionnel.","originalText":"Klik op je bedrijfsaccount.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"AJHVgxPOGrBWIhkiRU0YL","stepId":null},{"id":"cmunzg0lg03ou000jllddj6ie","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez sur **Moniteur d’état des EVSE** pour suivre les points de recharge de votre entreprise.\n\n_Infos :_ _EVSE signifie « équipement d'alimentation pour véhicules électriques ». Il s'agit de bornes de recharge pour véhicules électriques._","originalText":"Klik op **EVSE-statusmonitor** om de laadpunten van jouw bedrijf te monitoren.\n\n_Ter info:_\n_EVSE staat voor Electric Vehicle Supply Equipment. Dit zijn dus laadpunten voor elektrische wagens._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"yyZRP64V4_OTrLKDT0LX4","stepId":null},{"id":"cmunzg0lh03ow000jnz8bekg2","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ouvrez le menu déroulant puis cliquez sur **Fleet cost overview**.","originalText":"Open het drop-down menu en klik vervolgens op **Fleet cost overview**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"bDOJI6DC_mYz2LBBjG0Qu","stepId":null},{"id":"cmunzg0lh03oy000jm5lipqsy","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Ici, vous trouverez des informations sur les moyennes par type d'utilisation de la recharge (publique, au bureau ou à domicile).**\n\nVous pouvez consulter le nombre de sessions de recharge, la quantité de kWh rechargée, le coût total de la recharge et le taux de recharge moyen par type d'utilisation.","originalText":"**Hier krijg je inzichten over de gemiddelden per type laadverbruik (publiek, op kantoor of thuis).**\n\nZo zie je het aantal laadsessies, hoeveelheid geladen kWh, totale laadkosten, gemiddelde laadtarief per type laadverbruik.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"eZV-M--xdAYM_qkYKKytn","stepId":null},{"id":"cmunzg0lh03p0000j6fvcs5e1","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En faisant défiler vers le bas, vous obtiendrez un aperçu des habitudes de recharge de tous les utilisateurs.\n\nVous pouvez continuer à faire défiler pour accéder à des infos plus détaillées, comme l'utilisation par carte de recharge, par véhicule, etc.","originalText":"Scroll je verder naar beneden, dan krijg je een overzicht van het laadgedrag van alle gebruikers.\n\nJe kan nog verder scrollen om nóg meer inzichten te krijgen, zoals verbruik per laadpas, per wagen, enzovoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kuwoSOrBvrPZwfMpSoC4Y","stepId":null},{"id":"cmunzg0lh03p2000jhklwpgfb","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Le montant total de la session de recharge...\n\nℹ️ _Infos :_ Si, par exemple, vos employés peuvent recharger gratuitement au bureau, le montant ici sera de 0 €.","originalText":"Het totale bedrag voor de laadsessie...\n\nℹ️ _Ter info:_ Als jouw werknemers bv. gratis kunnen opladen op kantoor, dan zal het bedrag hier €0 zijn.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wPG7FK4Hj7JnUhNWJqKSt","stepId":null},{"id":"cmunzg0li03p4000j8cq18oeh","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Et l'état actuel de la session de recharge.","originalText":"En de huidige status van de laadsessie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"zr2_YG37g0dl9AdJftIwq","stepId":null},{"id":"cmunzg0li03p6000j71q21oni","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez afficher ou masquer des colonnes de données supplémentaires à l'aide de ce bouton.","originalText":"Je kan nog extra kolommen met data tonen of verbergen aan de hand van deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"GLWgmqZqD3rFJF26EwgFS","stepId":null},{"id":"cmunzg0li03p8000jols5g188","createdAt":"2026-09-30T10:48:56.060Z","updatedAt":"2026-09-30T10:48:56.060Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez exporter toutes ces données via ce bouton.","originalText":"Deze gegevens kan je allemaal exporteren via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"do7J8ZIDXrixlYjXMUuf0","stepId":null},{"id":"cmuo2q2y1006m1f0jo8uyglxj","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez télécharger de nombreuses autres données d'exportation et informations concernant toutes les sessions de recharge via les tableaux de bord que nous avons vus dans le chapitre précédent.","originalText":"Je kan nog veel andere exports en inzichten over alle laadsessies downloaden via de dashboards die we in het vorige hoofdstuk hebben gezien.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Dyrwk_AcI75TrvXaZVDXl","stepId":null},{"id":"cmuo2q2y1006o1f0jm8zm48ws","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ouvrez le tableau de bord de votre choix...","originalText":"Open een dashboard naar wens...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"bSRrLzpJO-xWsW3EFEYeh","stepId":null},{"id":"cmuo2q2y2006q1f0j7iwfyt3n","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous aurez alors le choix de le télécharger sous forme de fichier CSV (données brutes dans des tableaux) ou sous forme de fichier PNG (image).","originalText":"Je krijgt dan de keuze om het als CSV-bestand (ruwe data in tabellen) of als PNG-bestand (afbeelding) te downloaden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"X1RPkyH1JfVx237AyxY2z","stepId":null},{"id":"cmuo2q2y2006s1f0j0sarqxzm","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"_Souhaitez-vous ignorer la configuration des groupes de membres et des groupes de prix et passer directement à l'ajout d'utilisateurs ?_","originalText":"_Wil je de configuratie van Ledengroepen en Prijsgroepen overslaan en meteen naar het toevoegen van gebruikers gaan?_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"yJauWK6Fa00SZCmoCxvvG","stepId":null},{"id":"cmuo2q2y3006w1f0jf1bs25x4","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ensuite, rendez-vous dans **Groupes de membres**.","originalText":"Ga vervolgens naar **Ledengroepen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"BIxFGqzqjdQui71WtQohn","stepId":null},{"id":"cmuo2q2y3006y1f0jnthf4uow","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans cet aperçu, vous pouvez voir tous les **Groupes de membres** que vous avez créés.","originalText":"In dit overzicht zie je alle **Ledengroepen** die je hebt aangemaakt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"gnLkh8wcnd2msuh9Rwy1I","stepId":null},{"id":"cmuo2q2y400701f0jj88kj423","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Que sont les** **groupes de membres ?**\nCe sont des catégories dans lesquelles vous placez des membres individuels.","originalText":"**Wat zijn** **Ledengroepen?**\nDit zijn categorieën waarin je individuele leden onderbrengt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CdBe7OAyvXfHtaI-DKuhZ","stepId":null},{"id":"cmuo2q2y400721f0jy0u91qi4","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous définissez les accords et la politique de recharge pour chaque catégorie.\n\nVous voyez ici une partie des options de recharge configurables.\n\nPlus de détails suivront.","originalText":"Per categorie bepaal je de afspraken en het laadbeleid. Hier zie je een fractie van de laadmogelijkheden die je kan instellen.\n\nMeer hierover volgt later.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"EV6sBEk3UlMmkAMWTzAzB","stepId":null},{"id":"cmuo2q2y500741f0jecr38jw1","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la colonne **Rôle**, vous pouvez voir le rôle utilisateur requis pour faire partie d'un groupe de membres.\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**Important :**\nSi le rôle de l'utilisateur individuel ne correspond pas à celui du groupe de membres, cela peut engendrer des conflits.","originalText":"In de kolom **Rol** zie je welke gebruikersrol de leden moeten hebben om in een gebruikersgroep te functioneren.\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**Belangrijk:**\nAls de gebruikersrol op individueel niveau niet overeenkomt met de rol van de ledengroep kan dit mogelijks voor conflicten zorgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"aUpPySoutS6pzG9adZgi1","stepId":null},{"id":"cmuo2q2y500761f0jcdl87i6y","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez voir ici le groupe de prix associé à ce groupe de membres.\n\nComme vous devez associer un groupe de prix dès la création d'un nouveau groupe de membres, vous devrez donc d'abord créer un groupe de prix.","originalText":"Hier zie je de prijsgroep die gekoppeld is aan deze ledengroep.\n\nGezien je bij de aanmaak van een nieuwe ledengroep meteen een prijsgroep moet koppelen, zal je dus eerst een prijsgroep moeten aanmaken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"x5NFVK4diGCA0zCxBaoaG","stepId":null},{"id":"cmuo2q2y600781f0jzkmt5wxn","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour créer un groupe de prix, veuillez d'abord vous rendre ici.","originalText":"Om een prijsgroep aan te maken ga je eerst hierheen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ikupIwuE2hNQatobwb0rY","stepId":null},{"id":"cmuo2q2y6007a1f0j7ajobzx2","createdAt":"2026-09-30T12:20:44.517Z","updatedAt":"2026-09-30T12:20:44.517Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Voici un aperçu des différents **Groupes de prix**.\n\nLes groupes de prix ont diverses fonctions :\n\n- Liaison aux groupes de membres : tarif auquel ils peuvent recharger aux bornes de votre entreprise\n- Tarifs de remboursement des sessions de recharge à domicile\n- Tarifs de recharge publics pour les tiers","originalText":"Dit is het overzicht van alle verschillende **Prijsgroepen**.\n\nPrijsgroepen hebben verschillende functies:\n\n- Koppelen aan Ledengroepen gekoppeld: Aan welk tarief kunnen ze op de laadpunten van jouw bedrijf\n- Tarieven voor de laadvergoeding\n- Publieke laadtarieven voor derden","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rIe2oCmyPy7VQUfWeVc53","stepId":null},{"id":"cmuo3qnb002bjx40jaqhcgvaj","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous voyez ici les noms que vous avez donnés à vos **Groupes de prix**.","originalText":"Hier zie je de namen die je aan jouw **Prijsgroepen** hebt gegeven.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ClvM7qgQxJXVR5ulPqSEv","stepId":null},{"id":"cmuo3qnb002blx40jo4xzfhr7","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous voyez ici le type **Groupe de prix**.","originalText":"Hier zie je het type **Prijsgroep**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"RrXJB2ODHEDvXFQQCtCeU","stepId":null},{"id":"cmuo3qnb002bnx40ju98324f5","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Publique :**\nCe tarif s’applique aux tiers qui utilisent une carte de recharge STROOHM pour recharger à vos bornes publiques.\n\nIl ne s’applique pas aux membres (employés) liés au compte de votre entreprise.","originalText":"**Openbaar:**\nDit is een laadtarief dat je hanteert voor derden die met een STROOHM laadpas komen opladen aan jouw publieke laadpunten.\n\nDit gaat niet over leden (= werknemers) die verbonden zijn aan het account van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"brYYdTssan7jAYCvj_ZIJ","stepId":null},{"id":"cmuo3qnb102bpx40j0o7853su","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Itinérance (Roaming) :**\nCe tarif s’applique aux tiers qui viennent recharger leur véhicule à vos bornes de recharge publiques et qui ne possèdent pas de carte de recharge STROOHM.\n\nIl ne s’applique donc pas aux membres (employés) associés à votre compte d’entreprise.","originalText":"**Roaming:**\nDit is een laadtarief dat voor derden geldt die komen opladen aan jouw publieke laadpunten, die géén STROOHM laadpas hebben.\n\nOok dit zal dus niet gelden voor leden (= werknemers) die verbonden zijn aan jouw bedrijfsaccount.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"RtGp1XdmZyowxsNSNst5E","stepId":null},{"id":"cmuo3qnb102brx40jj8h1drnw","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Membre :**\nIl s’agit du tarif de recharge applicable aux membres (par exemple, les employés) connectés à votre compte et qui rechargent à vos bornes de recharge.\n\n_Important : Si les membres peuvent recharger via le Wallet de votre entreprise, ce montant par kWh sera débité de ce Wallet._","originalText":"**Lid:**\nDit is het laadtarief dat geldt voor de leden (bv. werknemers) die verbonden zijn aan jouw account, die op jouw laadpunten opladen.\n\n_Belangrijk: Als leden via de Wallet van jouw bedrijf kunnen opladen, zal dit bedrag per kWh dus aangerekend worden aan de Wallet van je bedrijf._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"UNRUxdTZyj6pDZdXA1c8X","stepId":null},{"id":"cmuo3qnb102btx40jfmu3ru1s","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Remboursement :**\nVoici les différents taux appliqués au remboursement des sessions de recharge à domicile.\n\nEn Belgique, le taux CREG applicable est celui des 3 régions ou le taux CREG national. Ces taux sont mis à jour automatiquement chaque trimestre sur la plateforme.\n\n_Pour les employés résidant hors de Belgique, un taux spécifique peut être appliqué. Ce taux n'est pas mis à jour automatiquement. Veuillez vous renseigner en avance à ce sujet !_","originalText":"**Vergoeding:**\nDit zijn de verschillende tarieven die gehanteerd worden voor de terugbetalingen van thuislaadsessies\n(= laadvergoeding).\n\nIn België geldt het CREG-tarief voor de 3 gewesten of het nationale CREG-tarief. Deze worden automatisch per kwartaal geüpdatet in het platform.\n\n_Voor werknemers die buiten België wonen kan er een aangepast tarief ingevoerd worden. Dit wordt niet automatisch geüpdatet. Laat je hiervoor goed adviseren!_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"tx3Olex19rXnNmjLuAdKh","stepId":null},{"id":"cmuo3qnb202bvx40joxov3mig","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"_Pour information :_\n\nToutefois, pour gérer les frais de recharge à domicile, rendez-vous dans la section **Remboursements**.\n\nBien que les tarifs de remboursement soient affichés sous « Groupes de prix », vous ne pouvez pas les gérer dans cette vue.\n\n_Plus de détails à ce sujet seront fournis au chapitre 5._","originalText":"_Ter info:_\n\nEchter, om de thuislaadvergoedingen te beheren ga je hier naar **Vergoedingen.**\n\nOndanks dat je bij Prijsgroepen de tarieven voor thuislaadvergoeding kunt zien staan, beheer je deze dus niet in de Prijsgroepen-weergave.\n\n_Meer hierover volgt later in Hoofdstuk 5._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"xeJTNLyT2pK3oGeWoe9a8","stepId":null},{"id":"cmuo3qnb202bxx40j7shhpqoc","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Coûts :**\nLes coûts correspondent aux dépenses d’électricité de votre entreprise pour l’utilisation des bornes de recharge.\n\nCela vous permet, entre autres, d’analyser en détail vos revenus par rapport à vos coûts d’électricité.","originalText":"**Kosten:**\nEen kost verwijst naar de elektriciteitskost die jouw bedrijf betaalt voor het verbruik van de laadpunten.\n\nHiermee kan je o.a. diepgaande analyses maken over jouw inkomsten versus elektriciteitskosten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"f_xs8ncnFzK32bHVUnakM","stepId":null},{"id":"cmuo3qnb202bzx40jq1lzmhc9","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Comment créer un nouveau Groupe de prix...**","originalText":"**Hoe een nieuwe Prijsgroep aanmaken...**","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7Q1yzyTBuxNsea_015nos","stepId":null},{"id":"cmuo3qnb302c1x40jpq8ikgir","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour créer un nouveau groupe de prix, cliquez ici sur **\"+ Nouveau\"**.","originalText":"Om een nieuwe Prijsgroep aan te maken, klik hier op **\"+ Nieuw\"**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"EV-WUXa3ZgfGArLxtb8fE","stepId":null},{"id":"cmuo3qnb302c3x40jmy1g6qs5","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous sélectionnez le type de groupe de prix que vous souhaitez créer.","originalText":"Hier maak je de selectie van het type prijsgroep dat je wenst aan te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QMvsS2uVciRD22NnGqYWb","stepId":null},{"id":"cmuo3qnb302c5x40j5okzb59i","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous allons d'abord examiner les options d'un **groupe de prix public**.\n\n_Infos : ces paramètres correspondent en grande partie aux groupes de prix d'itinérance. Vous trouverez également des options très similaires pour les autres types de groupes de prix._","originalText":"We bekijken eerst de mogelijkheden voor een **Openbare Prijsgroep**.\n\n_Ter info: Deze instellingen komen grotendeels overeen met de Roaming Prijsgroepen. Ook voor de andere soorten prijsgroepen krijg je erg gelijkaardige mogelijkheden._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Nk-aoU0UalKrx6qOqYlhy","stepId":null},{"id":"cmuo3qnb402c7x40jgtu864u8","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Veuillez saisir ici un nom clair pour le groupe de prix.","originalText":"Voer hier een duidelijke naam in voor de prijsgroep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"YanuPSmL1uYxHTnk_Z5Ee","stepId":null},{"id":"cmuo3qnb402c9x40j0qlohe69","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Choisissez si vous souhaitez utiliser un **tarif par kWh** ou un **tarif à la minute**.","originalText":"Maak een keuze of je een **tarief per kWh** of een **tarief per minuut** wenst te hanteren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QEYv3oOvSW7RzopQXI760","stepId":null},{"id":"cmuo3qnb402cbx40jb1rlber9","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Indiquez ici le tarif de recharge effectif que les tiers paieront pour la recharge aux bornes de recharge publiques de votre entreprise.","originalText":"Vul hier het effectieve laadtarief in dat derden zullen betalen voor het opladen aan de publieke laadpunten van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"odbg72DQI0RGHHiXXIDu4","stepId":null},{"id":"cmuo3qnb502cdx40jlk05k49e","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez choisir de définir un tarif dynamique basé sur les cours spot en temps réel, calculés à partir du prix de gros actuel de l'électricité.\n\nSi cette option est activée, elle remplacera le **prix fixe par kWh** ou le **prix par minute**, sauf si aucune donnée de prix spot n'est disponible. Dans ce cas, le prix fixe ou le prix par minute sera appliqué en dernier recours.","originalText":"Je kan ervoor kiezen om een dynamisch tarief in te stellen op basis van de \"live spotprijzen\", gebaseerd op de actuele groothandelsprijs van elektriciteit.\n\nAls dit geactiveerd is zal het de **Vaste prijs per kWh** of **Prijs per minuut** vervangen, tenzij er geen spotprijsdata beschikbaar is. Dan wordt de vaste prijs of prijs per minuut als back-up gebruikt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"f56U-fJhA7nx-6KhqwuEk","stepId":null},{"id":"cmuo3qnb502cfx40jp0uovg5u","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"De plus, vous pouvez choisir de facturer des frais supplémentaires tels que...\n\n**Frais de départ** : Un supplément unique facturé au début d’une session de recharge.","originalText":"Bijkomend, kan je kiezen om nog bijkomende toeslagen aan te rekenen zoals...\n\n**Opstartkost**: Een eenmalige toeslag die bij de start van een laadsessie wordt aangerekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SuBy0vYGSbqDcyRvz4RJn","stepId":null},{"id":"cmuo3qnb502chx40jysvkt5op","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Frais de recharge** : Un montant fixe est facturé une seule fois après une période que vous définissez vous-même.\n\n_Conseil : Ceci peut être utile si vous souhaitez éviter que les visiteurs restent connectés trop longtemps à votre borne de recharge._","originalText":"**Laadkosten**: Hiermee wordt éénmalig een vast bedrag aangerekend na een verloop van tijd dat jij zelf kunt bepalen.\n\n_Tip: Dit kan handig zijn als je wilt vermijden dat bezoekers te lang aan jouw laadpunt gekoppeld blijven._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"2ZKXcok24ApGYwtJFkZQA","stepId":null},{"id":"cmuo3qnb602cjx40j8vc7mnfk","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Frais à la minute** : Vous pouvez choisir de passer à un tarif par minute différent après une certaine période.","originalText":"**Kosten per minuut**: Je kan bepalen dat er na verloop van tijd wordt overgeschakeld op een afwijkend tarief per minuut.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"IDIzBd-HfOZ7q91JPi8fu","stepId":null},{"id":"cmuo3qnb602clx40j9ox1hj6e","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"\\*\\*Frais d'\\*\\***inactivité** : Enfin, vous pouvez définir des « Idle fees » ou un « frais de rotation », qui appliquent un tarif à la minute si le véhicule reste connecté à la borne de recharge après la fin de la session.\n\n_Conseil : Activez cette option si vous souhaitez empêcher des tiers de rester trop longtemps à votre borne de recharge après la fin de la session._","originalText":"**Blokkeertarief**: Ten slotte kan je nog een 'Idle fee' of 'Rotatietarief' instellen, waarbij er een tarief per minuut wordt aangerekend wanneer de wagen nog aangesloten blijft aan het laadpunt als de laadsessie reeds is afgerond.\n\n_Tip: Dit stel je in als je wilt vermijden dat derden buitensporig lang blijven staan aan jouw laadpunt, wanneer de laadsessie reeds afgerond is._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"zPrbrtNYVOTLkvQHoSkbh","stepId":null},{"id":"cmuo3qnb602cnx40j97gtmknh","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Vous avez terminé avec ce groupe de prix ?**\n\nVous pouvez alors tout consulter ici.\n\nEnsuite, cliquez sur « **Créer** » en bas de la page pour enregistrer.","originalText":"**Klaar met deze prijsgroep?**\n\nDan kan je hier nog eens alles nagaan.\n\nVervolgens onderaan de pagina op **Maak** klikken om deze op te slaan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"FWqMDSDtulq4xg6ciGK7x","stepId":null},{"id":"cmuo3qnb702cpx40j70p1yhtv","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Bravo ! Vous avez créé avec succès votre premier groupe de prix.**\n\nNous pouvons maintenant aborder la création de **Groupes de membres**.","originalText":"**Zo! Je hebt je eerste Prijsgroep succesvol aangemaakt.**\n\nDan kunnen we nu kijken naar de aanmaak van **Ledengroepen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kZUMRCgHURDfzcdFk_oOF","stepId":null},{"id":"cmuo3qnb702crx40jl4b841vu","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous allons retourner dans la section **Membres & accès** pour créer un nouveau groupe de membres.","originalText":"We gaan opnieuw naar **Leden & toegang** om een nieuwe ledengroep aan te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"lfLB-UgvEaoyFaFYhDs7K","stepId":null},{"id":"cmuo3qnb802ctx40jjp9xb69v","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Accédez à **Groupes de membres**.","originalText":"Ga naar **Ledengroepen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"RQZ5IZPAeml_bGHr26lx9","stepId":null},{"id":"cmuo3qnb802cvx40j6g7boifr","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez ici pour créer un nouveau groupe de membres.","originalText":"Klik hier om een nieuwe ledengroep aan te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c2mXxPhE5rgHwZTRAyyJ9","stepId":null},{"id":"cmuo3qnb802cxx40jas5naidl","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Donnez un **nom** à votre nouveau groupe de membres.\n\nVous pouvez également ajouter une **description** afin que les autres administrateurs du compte comprennent clairement la fonction de ce groupe.\n\nCliquez sur le bouton en bas de cet écran pour continuer.","originalText":"Geef hier een **naam** aan jouw nieuwe ledengroep.\n\nVul eventueel aan met een **beschrijving** zodat het voor eventuele andere beheerders in het account duidelijk is waarvoor deze ledengroep dient.\n\nKlik op de knop onderaan dit venster om verder te gaan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"tSbTebGfi6ifCyN4oZQ6d","stepId":null},{"id":"cmuo3qnb902czx40j213sxd8q","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous sélectionnez le rôle de l'utilisateur auquel ce groupe de membres conviendra. Il peut s'agir du propriétaire du compte, des administrateurs ou des membres.\n\n**_Rappel :_** _Les utilisateurs que vous ajouterez à ce groupe de membres doivent avoir le même rôle attribué au niveau utilisateur que celui défini au niveau du groupe de membres._","originalText":"Hier selecteer je voor welke gebruikersrol deze ledengroep geschikt zal zijn. Dat kan dus voor de Accounteigenaar, Beheerders of Leden zijn.\n\n**_Herinnering:_** _De gebruikers die je in deze ledengroep zult plaatsen moeten dezelfde Rol hebben toegewezen op gebruikersniveau als diegene die is ingesteld op Ledengroep-niveau._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7oUXRgHNg_WVktZbJuanS","stepId":null},{"id":"cmuo3qnb902d1x40jbioe37fb","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous pouvez choisir le **groupe de prix** que vous avez déjà créé et qui s'applique à ce groupe.","originalText":"Hier kan kies je welke **Prijsgroep**, die je reeds hebt aangemaakt, van toepassing is op deze groep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"EEw8Ftln9IjRXt2FySOM-","stepId":null},{"id":"cmuo3qnba02d3x40jl415i8je","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Sous la rubrique **Frais par membre**, vous pouvez indiquer si les membres de ce groupe doivent payer l'abonnement mensuel pour la recharge.","originalText":"Bij **Lidmaatschapskosten** kan je aangeven of de leden in deze Ledengroep een maandelijks abonnement moeten betalen voor het laden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wDi2yr_NoRwHxrbObG1Hd","stepId":null},{"id":"cmuo3qnba02d5x40jcj9fyqvt","createdAt":"2026-09-30T12:49:10.524Z","updatedAt":"2026-09-30T12:49:10.524Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans cette vue, vous déterminez si les membres ajoutés à ce groupe de membres sont autorisés à payer avec le Wallet de l'entreprise et pour quelles utilisations ils peuvent l'utiliser :\n\n- Recharge publique\n- Commander une nouvelle carte de recharge dans la Boutique\n- Demander le remboursement pour la recharge à domicile","originalText":"In deze weergave bepaal je of leden, die in deze Ledengroep worden toegevoegd, mogen betalen met de Wallet van het bedrijf, en waar ze de Wallet voor mogen gebruiken:\n\n- Publiek laden\n- Nieuwe laadpas bestellen in de Shop\n- Thuislaadvergoeding aanvragen","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"LaTfi0PMIfaQ_CkdP11aI","stepId":null},{"id":"cmuo4cb8x02db1r0jcgthlx1u","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous indiquez ensuite si votre entreprise prend en charge l'intégralité des co^ts de recharge.\n\nSi votre entreprise a souscrit au **FLEET Pack**, vous pouvez également configurer la **Facturation partagée** ici.","originalText":"Je geeft dan aan of jouw bedrijf alle laadkosten zal dekken.\n\nAls jouw bedrijf het **FLEET Pack** heeft genomen, kan je hier ook Split Billing instellen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KME7ikMaPAAGcW8_qdlQb","stepId":null},{"id":"cmuo4cb8y02dd1r0jgbqpr90i","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nLa **fonction de Facturation partagée du FLEET Pack** ressemble à ceci.","originalText":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nDe **split billing functie van het FLEET Pack** ziet er zo uit.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"gYbUf5do6grWoFxbjSPwy","stepId":null},{"id":"cmuo4cb8y02df1r0jx3bc7x9r","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous sélectionnez ici le tarif maximal de recharge en recharge AC (CA) et en recharge DC (CC) que votre entreprise souhaite rembourser à ses membres (employés).\n\nTous les frais dépassant ces limites seront automatiquement facturés à l'employé.","originalText":"Je kiest hier het max. AC- en DC-laadtarief dat jouw bedrijf wenst te vergoeden voor leden (= werknemers).\n\nAlle kosten die hoger liggen dan deze limieten worden automatisch aan de werknemer aangerekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"J9Bm8zHzA5xBm43OUegnq","stepId":null},{"id":"cmuo4cb8y02dh1r0jjdrgmqme","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nNous retrouvons ici l'option permettant d'activer le **Geofencing**. Cette fonctionnalité fait également partie du **Pack FLEET**.\n\nAvec le Geofencing, vous pouvez définir dans quels pays les membres sont autorisés à recharger.","originalText":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nAls we verdergaan, zien we hier de mogelijkheid om **Geofencing** in te schakelen. Ook dit is onderdeel van het **FLEET Pack**.\n\nMet Geofencing leg je beperkingen op met betrekking tot in welke landen leden mogen opladen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Gez8mK0Lmy_70VYDkq_Ei","stepId":null},{"id":"cmuo4cb8z02dj1r0juwvtiwfv","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\nIl s'agit de la fonctionnalité **Provider Control** du **FLEET Pack**.\n\nGrâce à elle, vous déterminez auprès de quels fournisseurs/réseaux de bornes de recharge publiques les membres de votre compte sont autorisés à recharger leurs véhicules.","originalText":"**FLEET Pack**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\nDit is de **Provider Control** functie van het **FLEET Pack**.\n\nHiermee bepaal je bij welke publieke laadpaalproviders de leden van jouw account mogen opladen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"S03M1m9KxgTirdw_3wS33","stepId":null},{"id":"cmuo4cb8z02dl1r0j7xfni90s","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-10-01T12:09:28.792Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez spécifier si les membres sont autorisés à payer dans la boutique via le Wallet de l'entreprise, par exemple pour commander une nouvelle carte de recharge.\n\nEt, comme indiqué précédemment, vous pouvez utiliser cette option pour indiquer si les membres peuvent demander eux-mêmes le remboursement de recharge à domicile depuis leur application STROOHM.","originalText":"Zoals eerder vermeld, kan je via de deze optie aangeven of leden een thuislaadvergoeding zelfstandig vanuit hun eigen STROOHM App kunnen aanvragen...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"osuOz4-aAkKLfROHAm05I","stepId":null},{"id":"cmuo4cb8z02dn1r0jera3tzrd","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"L'option ci-dessous vous permet de configurer à l'avance le remboursement des sessions de recharge à domicile pour les membres.\n\nAinsi, tous les membres de ce groupe **recevront systématiquement ce remboursement**.","originalText":"Met de optie eronder kan je de terugbetaling van thuislaadkosten (thuislaadvergoeding) voor leden op voorhand configureren.\n\nDit wil zeggen dat alle leden die in deze ledengroep worden ondergebracht sowieso **de thuislaadvergoeding zullen ontvangen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"OC8ugjrrxkTOFWTDn4pmV","stepId":null},{"id":"cmuo4cb9002dp1r0jnramdze1","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez sur le bouton **Ajouter un remboursement**...","originalText":"Klik op de **Vergoeding toevoegen** knop...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"3fnQ3npCz1cS7a4Oc_FqP","stepId":null},{"id":"cmuo4cb9002dr1r0jjq5y53g9","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cette vue vous présente toutes les options concernant le remboursement des sessions de recharge à domicile.","originalText":"In deze weergave krijg je alle opties voor de thuislaadvergoeding.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"jMstDIyCgMoRnEpalCo4N","stepId":null},{"id":"cmuo4cb9002dt1r0jz0o9ewcj","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans le menu déroulant, vous sélectionnez le tarif de remboursement des séances de recharge à domicile pour vos membres.\n\nNous vous expliquons les différentes options…","originalText":"Via het dropdown menu maak je een keuze van tarief waaraan je de leden zult terugbetalen voor de thuislaadsessies.\n\nWe leggen de verschillende opties uit...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Vh1J5OJmFXwLKuWMIDFWV","stepId":null},{"id":"cmuo4cb9102dv1r0jl51f7fnw","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"- **Coût de l'employé (non applicable) :**\n\nCette option n'est pas disponible en Belgique, car le lien direct avec les prix dynamiques de l'électricité reste complexe.\n\n- **Prix de groupe remboursé :**\n\nCette option peut intéresser les entreprises dont les membres (employés) sont basés à l'étranger et ne relèvent pas du régime tarifaire CREG.\n\n- **Tarif réglementé :**\n\nIl s'agit des différents tarifs CREG (national, flamand, bruxellois et wallon). Leur utilisation est conforme à la législation et la plateforme les met à jour automatiquement chaque trimestre.","originalText":"- **Kosten van werknemer _(n.v.t.)_:**\n\nDeze optie is in België niet mogelijk gezien een rechtstreekse koppeling met de dynamische elektriciteitsprijzen vandaag nog een complex gegeven is.\n\n- **Vergoedingsprijsgroep:**\n\nDit kan interessant zijn voor bedrijven met werknemers (= leden) in het buitenland, die niet onder de regeling van het CREG-tarief vallen.\n\n- **Gereguleerd tarief:**\n\nDit zijn de verschillende CREG-tarieven (Nationaal, Vlaams, Brussels en Waals). Het gebruik hiervan is conform de wetgeving en het platform update deze tarieven automatisch per kwartaal.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ELboN2qQyH-uwXjbdWYtV","stepId":null},{"id":"cmuo4cb9102dx1r0jgfyvrd9v","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Le **tarif réglementé** (tarif CREG) est l'option la plus courante.\n\nVous pourrez alors choisir entre les 4 tarifs : _belge (national), flamand, wallon ou bruxellois CREG._","originalText":"Het **Gereguleerd tarief** (CREG-tarief) is de meest voorkomende optie.\n\nDan zal je kunnen kiezen tussen de 4 tarieven: _het Belgische (Nationaal), Vlaamse, Waalse of Brusselse CREG-tarief._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"S0HRsiM_npRlyjVMPzJdw","stepId":null},{"id":"cmuo4cb9102dz1r0jnlwqw2w3","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si cette option est cochée, le remboursement des frais de recharge à domicile sera automatiquement approuvé pour tous les membres de ce groupe.","originalText":"Als deze optie is aangevinkt wordt de terugbetaling van thuislaadkosten automatisch goedgekeurd voor alle leden in deze ledengroep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kiaHKOPnkk_akkvl3sj9R","stepId":null},{"id":"cmuo4cb9202e11r0jmhhjx4ji","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cette option permet d'indiquer que les abonnements à une borne de recharge sont également remboursés pour les membres de ce groupe.","originalText":"Met deze optie kan je aangeven dat eventuele abonnementen op een laadpunt ook worden vergoed voor de leden in deze ledengroep.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"AnFiPtT21DXciPA7694Uh","stepId":null},{"id":"cmuo4cb9202e31r0jckwhboje","createdAt":"2026-09-30T13:06:01.329Z","updatedAt":"2026-09-30T13:06:01.329Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, vous déterminez ici le moment du remboursement :\n\n- À la fin du mois\n- Automatique (après chaque session de recharge)","originalText":"Ten slotte, bepaal je hier wanneer de vergoedingen worden uitbetaald:\n\n- Op het einde van de maand\n- Na elke laadsessie","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"sev0vkWJz3ucKCSx1kwDF","stepId":null},{"id":"cmuo5crnh00bm1f0js5y4fq7t","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Prêt ? Alors enregistrez votre nouveau groupe de membres en utilisant ce bouton !","originalText":"Klaar? Bewaar jouw nieuwe ledengroep dan via deze knop!","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ZMj6wQNLXEcvUOdobhnCU","stepId":null},{"id":"cmuo5crni00bo1f0jmqr7ofpm","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**POINTS IMPORTANTS**\nIl est essentiel de configurer les groupes de membres avec soin et précision.\n\n**Attention particulière aux points suivants :**\n\n- que le rôle de l’utilisateur au niveau du groupe de membres corresponde au rôle défini au niveau du membre ;\n- que les paramètres relatifs aux tarifs de remboursement des sessions de recharge à domicile soient correctement configurés dans le groupe de membres. En cas de configuration incorrecte, le remboursement rétroactif des sessions de recharge à domicile déjà lancées s’avère très complexe.","originalText":"**AANDACHTSPUNTEN**\nHet is belangrijk om de Ledengroepen zorgvuldig en correct op te maken.\n\n**Let er vooral op:**\n\n- dat de Gebruikersrol in de ledengroep overeenkomt met de rol die werd ingesteld op niveau van de Leden zelf.\n- dat de instellingen van de thuislaadvergoeding correct worden opgezet in de ledengroep. Indien niet correct ingesteld, is het zeer complex om de reeds aangegane thuislaadsessies retro-actief te vergoeden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8BieLhEnOln_N_0juVa-L","stepId":null},{"id":"cmuo5crni00bq1f0j5ywrg2nc","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**POINTS À NOTER**\n\nVous avez des doutes concernant ces paramètres ? Nous vous recommandons fortement de contacter votre gestionnaire de compte chez STROOHM ou de demander de l’aide via [www.stroohm.com/fr\\_BE/helpdesk](www.stroohm.com/fr_BE/helpdesk).","originalText":"**AANDACHTSPUNTEN**\n\nBen je onzeker over deze instellingen? Dan raden we sterk aan om contact op te nemen met jouw accountmanager bij STROOHM of via [www.stroohm.com/helpdesk](www.stroohm.com/helpdesk) om ondersteuning te vragen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vWcz7gY8mUvJumciLjwDm","stepId":null},{"id":"cmuo5crnk00by1f0jlrpik7x6","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la vue standard de votre compte professionnel, accédez à **Membres & accès**.","originalText":"In de standaardweergave van jouw bedrijfsaccount, ga je naar **Leden en toegang**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Ohqmz2XluszHkvo10XBoJ","stepId":null},{"id":"cmuo5crnk00c01f0j89j8lhkr","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous accéderez ensuite à la vue d'ensemble de tous les **Membres** du compte d'entreprise.\n\nVous y trouverez un résumé des paramètres de chaque utilisateur, notamment des informations sur son rôle et le groupe de membres auquel il appartient.","originalText":"Je komt dan op het overzicht met alle **Leden** in het bedrijfsaccount.\n\nHier zie je een samenvatting van de instellingen van elke gebruiker, met onder meer info over diens rol en tot welke ledengroep deze behoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"1dC9a6WlFI1EPAd-J9-I1","stepId":null},{"id":"cmuo5crnk00c21f0jp8nzvlm9","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous avons déjà abordé la question des **groupes de membres**, que vous pouvez retrouver ici.","originalText":"We spraken eerder al over de **Ledengroepen**, die vind je hier.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Thrny6eaFgOcnJ3Wpd6wp","stepId":null},{"id":"cmuo5crnl00c41f0jerkmvor0","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"_Souhaitez-vous revenir au chapitre 3 concernant les groupes de membres ?_","originalText":"_Wil je opnieuw naar Hoofdstuk 3 over de Ledengroepen?_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8EX9-PpKa3rHT1Em4rDhj","stepId":null},{"id":"cmuo5crnl00c81f0jrsx9ybx0","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous aborderons les **Comptes imbriqués** et les **Comptes principaux** plus loin dans ce chapitre.","originalText":"Over **Geneste accounts** en **Hoofdaccounts** hebben we het later nog in dit hoofdstuk.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"i3R3yfVdZyqvJawNdk2ra","stepId":null},{"id":"cmuo5crnm00ca1f0jys4kyzq4","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour ajouter un nouveau membre (par exemple, un nouvel employé) au compte, cliquez sur **+ Inviter un membre**.","originalText":"Om een nieuw Lid _(bv. nieuwe medewerker)_ toe te voegen aan het account, klik je op **\\+ Lid uitnodigen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"uJxwfbCgP9CfhUufQTe_T","stepId":null},{"id":"cmuo5crnm00cc1f0jrjjqi6te","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En cliquant sur la flèche de droite (pointant vers le bas), vous accéderez à un menu déroulant vous permettant d'**Inviter plusieurs membres**.\n\nVous pouvez également partager **le code du compte** avec les nouveaux membres afin qu'ils puissent demander leur ajout au compte de l'entreprise depuis leur application STROOHM.","originalText":"Als je op het rechterpijltje (dat nar beneden wijst) klikt, krijg je een dropdown menu waarmee je **meerdere nieuwe Leden** kunt toevoegen.\n\nOf je kan de **Accountcode delen** met de nieuwe Leden, zodat zij vanuit hun STROOHM App kunnen aanvragen om toegevoegd te worden aan het bedrijfsaccount.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wIrjxzg1_F0ENPpTuyMkN","stepId":null},{"id":"cmuo5crnm00ce1f0j20ipjzlb","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous allons tout d'abord voir comment ajouter un nouveau membre au compte.","originalText":"Eerst bekijken we hoe je één nieuw Lid toevoegt aan het account.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"jJvH5TNgJPUKS8_DglUGL","stepId":null},{"id":"cmuo5crnn00cg1f0jt79tafsr","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Veuillez de préférence saisir ici l'adresse email du nouveau membre.","originalText":"Je vult hier bij voorkeur het e-mailadres van het nieuwe Lid in.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ELjwOejtlbN0yhh0RappJ","stepId":null},{"id":"cmuo5crno00ci1f0jdkupussy","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si l'utilisateur que vous souhaitez ajouter possède déjà un compte, la mention **Utilisateur existant** s'affichera.\n\nSinon, la mention **Nouvel utilisateur** apparaîtra.","originalText":"Heeft de gebruiker die je wenst toe te voegen reeds een account aangemaakt, dan zal je hier **Bestaande gebruiker** zien staan.\n\nHeeft de gebruiker nog geen account, zal hier **Nieuwe gebruiker** staan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vX3kU_AXbde4OwgZLLiEl","stepId":null},{"id":"cmuo5crno00ck1f0jmsj018z5","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous avez deux types d'invitations :\n\n- Pour simplement **l'adhésion au compte**\n- Pour une compte avec **le remboursement à domicile**","originalText":"Je hebt twee soorten uitnodigingen:\n\n- Voor simpelweg accountlidmaatschap\n- Voor accountlidmaatschap mét thuislaadvergoeding","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Uwy5knWFQzi_xwQasYTxK","stepId":null},{"id":"cmuo5crno00cm1f0jpnqb9c3u","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour un compte simple, définissez les paramètres applicables au nouveau membre.\n\nCliquez sur **Envoyer l'invitation** une fois terminé.","originalText":"Voor eenvoudige accountlidmaatschap wijs je de instellingen toe die van toepassing zijn op het nieuwe Lid.\n\nKlik op **Uitnodiging versturen** als je klaar bent.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7uerRNDK-yf-lbXgilNtx","stepId":null},{"id":"cmuo5crno00co1f0jbiti6em7","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour l'adhésion au compte **avec remboursement des sessions de recharge à domicile**, vous indiquez à quel taux l'employé sera remboursé pour la recharge à domicile.","originalText":"Voor accountlidmaatschap **mét thuislaadvergoeding** geef je aan welk tarief de medewerker vergoed zal worden voor thuislaadsessies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"XUBIFgmFR9OxHmzb4aLXD","stepId":null},{"id":"cmuo5crnp00cq1f0jyb0gv5h9","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Existe-t-il un abonnement mensuel pour la borne de recharge à domicile ? Si oui, vous pouvez l'indiquer ici si celui-ci est également pris en charge par l’entreprise.","originalText":"Lopen er maandelijkse abonnementen op het thuislaadpunt? Dan kan je hier aangeven of die ook worden betaald voor het bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vBPe56CYoBxLdL5jsrZNa","stepId":null},{"id":"cmuo5crnp00cs1f0jcte22bny","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Indiquez ici quand le remboursement de recharge à domicile sera versée :\n\n- Automatique (après chaque session de recharge)\n- À la fin du mois _(le plus fréquent)_","originalText":"Hier geef je aan wanneer de thuislaadvergoeding zal worden uitbetaald:\n\n- Telkens na elke thuislaadsessie\n- Op het einde van de maand _(meest gebruikelijke)_","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"eoWwjqoOrYET9I8bXWDoR","stepId":null},{"id":"cmuo5crnq00cu1f0jabxcgyqs","createdAt":"2026-09-30T13:34:22.205Z","updatedAt":"2026-09-30T13:34:22.205Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous avez tout rempli correctement ? Cliquez alors sur **Ajouter un membre**.","originalText":"Alles correct ingevuld? Klik dan op **Medewerker toevoegen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"hjY2ZKGqkSYN4mGZ4YL_G","stepId":null},{"id":"cmuo7wi8u00ps080j1vzvegjl","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Comme mentionné précédemment, vous pouvez également **inviter plusieurs membres** à la fois.","originalText":"Zoals eerder aangegeven kan je ook **meerdere nieuwe leden in één keer uitnodigen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"41rDFhaF-m2sQa8qYFB6w","stepId":null},{"id":"cmuo7wi8u00pu080jp4lzg7up","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous disposez de 3 façons d'inviter plusieurs membres simultanément.","originalText":"Je hebt 3 manieren om meerdere leden tegelijk uit te nodigen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KrRGk93pwNdLq897pndQH","stepId":null},{"id":"cmuo7wi8v00pw080jl6hjtuta","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"La méthode la plus appropriée consiste à télécharger d'abord le modèle CSV ici.","originalText":"De meest aangewezen manier is om eerst het CSV-sjabloon hier te downloaden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KUT_e95Vr5h4Ei7SjDrtf","stepId":null},{"id":"cmuo7wi8v00py080j4gjdig5i","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**CONSEILS :**\n\nRemplissez le document avec la plus grande précision possible. Ce fichier CSV ne comporte pas de colonnes ; les données doivent être séparées par des virgules.\n\nDans ce document, vous pouvez spécifier le rôle _(en anglais: User, Admin of Owner)_ et le groupe de membres qui seront attribués.\n\n**Remarque :** Utilisez les noms exacts des groupes de membres. Dans le cas contraire, la plateforme risque de ne pas les reconnaître.","originalText":"**TIPS:**\n\nVul het document zo goed mogelijk in. Gezien dit een CSV document is wordt er niet met kolommen gewerkt, maar moeten de gegevens \"komma-gescheiden\" zijn.\n\nJe kan in dit document aangeven welke Rol _(in het Engels: User, Admin of Owner)_ en welke Ledengroep zal worden toegewezen.\n\n**Opgelet:** Gebruik in het document de exacte benaming van de Ledengroepen. Anders zal het mogelijks niet herkend worden door het platform.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"IA0RTMf4sWHrO4oMUZ_WW","stepId":null},{"id":"cmuo7wi8v00q0080jc5b40d0t","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Une fois le modèle CSV entièrement rempli, cliquez ici sur **Importer un** **fichier CSV**.","originalText":"Als het CSV-sjabloon volledig is ingevuld, klik je hier op **CSV uploaden**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"igleVaYnOlowmp4koalhU","stepId":null},{"id":"cmuo7wi8w00q2080jfuzi9i1i","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Le contenu de votre fichier CSV s'affichera ici.\n\nVeuillez vérifier attentivement toutes les informations et compléter les données manquantes.","originalText":"De inhoud van jouw CSV-bestand zal hier tevoorschijn komen.\n\nGa even alle gegevens nog na en vul nog aan waar nodig.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KNLEuXlIVspq9YvFItBNr","stepId":null},{"id":"cmuo7wi8w00q4080jo77aa5x2","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"C’est fait ? Cliquez alors sur **Importer** ici.\n\n_CONSEIL :_ Les nouveaux membres seront ajoutés à votre compte, où vous pourrez les gérer dans la section **Membres & accès**. Vous pourrez y modifier les paramètres de chaque membre.","originalText":"Klaar? Dan klik je hier op **Import**.\n\n_TIP:_\nDe nieuwe Leden zullen worden toegevoegd aan jouw account, waar je ze kunt beheren onder **Leden en toegang**. Daar kan je op niveau van ieder individueel lid nog extra aanpassingen maken aan hun instellingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"DsudcdIn563WBe5Dvmy_M","stepId":null},{"id":"cmuo7wi8w00q6080jmi6fzgdk","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous préférez procéder différemment, vous pouvez ajouter manuellement chaque membre ici, avec leurs paramètres spécifiques.","originalText":"Wil je het anders aanpakken, dan kan je hier manueel lid per lid toevoegen, met diens specifieke instellingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c1ult1QS__OS17DPrt1KG","stepId":null},{"id":"cmuo7wi8x00q8080j7unstl5a","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ou une autre méthode… Si, par exemple, vous disposez d’une liste de toutes les adresses email des nouveaux membres, vous pouvez les coller dans un champ libre à l’aide de ce bouton, puis ajuster les paramètres dans le champ situé en dessous.","originalText":"Of nog anders... Als je bv. een lijst met alle e-mailadressen van de nieuwe leden hebt, kan je ze via deze knop in een open veld plakken en vervolgens de instellingen in het veld eronder aanpassen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"r8yxXhYLCaXJHEmLdfiQd","stepId":null},{"id":"cmuo7wi8x00qa080j2ui5qawb","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Passons maintenant en revue les autres sections de **Membres & accès**.","originalText":"We nemen nu eens een kijkje naar de overige onderdelen van **Leden & toegang**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"k4T5cia7n8b9yQjFX8BpV","stepId":null},{"id":"cmuo7wi8x00qc080jqrvah7hm","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cliquez ici sur **C****omptes imbriqués**","originalText":"Klik hier op **Geneste accounts**","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"TKJaQx7bCh3J-3B66GY6O","stepId":null},{"id":"cmuo7wi8y00qe080jysmnffpw","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Mais vous pouvez également utiliser un groupe de prix distinct pour un compte imbriqué.","originalText":"Maar je kan ook een aparte prijsgroep voor één bepaalde Genest account hanteren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"fDuIr2o-e5LZnzhMnqg6j","stepId":null},{"id":"cmuo7wi8y00qg080jijs46mgy","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ou bien, limitez l'accès à un compte imbriqué à certains points de recharge de votre entreprise.","originalText":"Of slechts bepaalde laadpunten van jouw bedrijf beschikbaar stellen voor een genest account.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"uCWg18l5xZz7dTCdnELzk","stepId":null},{"id":"cmuo7wi8y00qi080jpwxr86vl","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez ajouter un nouveau **Comptes imbriqués** via ce bouton.","originalText":"Via deze knop voeg je een nieuw **Genest account** toe.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"T_V0YFn94V71446C5mixX","stepId":null},{"id":"cmuo7wi8z00qk080jymc29afj","createdAt":"2026-09-30T14:45:42.366Z","updatedAt":"2026-09-30T14:45:42.366Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Saisissez ici le **code d'accès** du compte que vous souhaitez ajouter comme compte imbriqué.\n\nLe propriétaire du compte concerné le trouvera dans **Comptes** > **\\[Nom du compte\\]** > **Paramètres** > **Code d'accès** (dans la barre latérale droite).","originalText":"Hier vul je de **Uitnodigingscode** in van het account dat je wenst toe te voegen als genest account.\n\nDeze vindt de eigenaar van het account in kwestie onder **Accounts** \\> **\\[Accountnaam\\]** > **Instellingen** \\> **Uitnodigingscode** (in de rechterbalk)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ML_VFX-o61G2L4gbXKJ_N","stepId":null},{"id":"cmuo9o4dl02yy1r0j7f8yh5ks","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous sélectionnez ensuite un **groupe de prix** qui s'appliquera au compte imbriqué.\n\nVous choisissez également les **points de recharge** de votre entreprise sur lesquels ce compte imbriqué pourra effectuer des recharges.","originalText":"Je selecteert vervolgens een **Prijsgroep** die van toepassing zal zijn op het Genest account.\n\nJe kiest ook op **welke laadpunten** van jouw bedrijf dit Genest account zal kunnen opladen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8ZTfTYsjplEbpflWobfbE","stepId":null},{"id":"cmuo9o4dl02z01r0jgry4joz4","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, vérifiez que tout est correct et envoyez l'invitation. Si le propriétaire du compte l'accepte, celui-ci sera ajouté à son **compte imbriqué**.","originalText":"Ten slotte kijk je na of alles klopt en verstuurd je de uitnodiging. Als de eigenaar van het account deze uitnodiging accepteert zal deze worden toegevoegd onder **Geneste account**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c1pX0UaeIoT5GWggwR755","stepId":null},{"id":"cmuo9o4dm02z21r0jbmhdet7f","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans cette environnement **Comptes principaux**, vous avez la possibilité d'accorder à d'autres comptes professionnels l'accès aux points de recharge de votre entreprise.","originalText":"In deze omgeving krijg je de mogelijkheid om andere bedrijfsaccounts toegang te geven aan de laadpunten van jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"lAGgkfp_k63bhkjjqewaW","stepId":null},{"id":"cmuo9o4dm02z41r0jdoinf17h","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-10-01T12:09:28.792Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici le code d'accès de votre compte d'entreprise. Vous pouvez le partager avec un **compte principal** afin que les membres de votre compte puissent recharger aux bornes de recharge du compte principal.\n\nVotre compte devient ainsi un « compte imbriqué » rattaché au compte principal.","originalText":"Hier zal je de Deelnamecode zien van jouw bedrijfsaccount. Deze kan je delen met een ander bedrijfsaccount, zodat diens leden kunnen opladen op jouw laadpunten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"T7QqeQr5NTCdl1IVJADza","stepId":null},{"id":"cmuo9o4dm02z61r0jmghcb8cu","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-10-01T12:09:28.792Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"_Exemple concret :_\nVotre entreprise comprend plusieurs entités, dont votre compte. Chaque entité possède son propre compte d’entreprise. Grâce au code d'accès, un compte principal peut autoriser l’accès à votre compte, permettant ainsi aux membres de ce dernier (vos employés) de recharger aux mêmes points de recharge que les membres du compte principal.","originalText":"_Concreet voorbeeld:_\nJouw bedrijf heeft verschillende entiteiten. Iedere entiteit heeft zijn eigen bedrijfsaccount. Dan kan je met deze deelnamecode de bedrijfsaccounts van de andere entiteiten uitnodigen om ervoor te zorgen dat hun leden (= medewerkers) ook bij jouw entiteit kunnen opladen aan dezelfde voorwaarden als jouw eigen medewerkers.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"DZ_AMci-riHE7_ZkkFIqK","stepId":null},{"id":"cmuo9o4dn02z81r0jntkehdzt","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous recevrez un aperçu de tous les utilisateurs/employés ayant droit au remboursement de recharge à domicile.","originalText":"Je krijgt een overzicht van alle gebruikers/medewerkers die recht hebben op de thuislaadvergoeding.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Sz_u6oge5rsGC0giiYrFs","stepId":null},{"id":"cmuo9o4dn02za1r0j3m9fi6s4","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous souhaitez ajouter un nouvel employé qui dispose d'une borne de recharge à domicile et qui a droit au remboursement des coûts de recharge ?\n\nCliquez alors sur **Ajouter un employé** ici.","originalText":"Een nieuwe medewerker toevoegen die een thuislaadpunt heeft en recht heeft op terugbetaling van de thuislaadkosten?\n\nDan klik je hier op **Medewerker toevoegen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"7RjfC73S_XEfE5V2nagei","stepId":null},{"id":"cmuo9o4dn02zc1r0ju57m2e3k","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**REMARQUE IMPORTANTE :**\n_Si vous ajoutez un employé, celui-ci doit appartenir à un groupe de membres autorisant le remboursement de recharge à domicile. Plus d’informations ? Consultez le Chapitre 3._","originalText":"**OPGELET:**\n_Als je een medewerker hieraan toevoegt, dient deze in een ledengroep te zitten die de thuislaadvergoeding toestaat. Meer info? Bekijk Hoofdstuk 3._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"2WN_OdFsJQbHpw9d7Bm5y","stepId":null},{"id":"cmuo9o4do02zg1r0j2e96njct","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la section **Demandes**, vous pouvez consulter la liste des employés qui ont sollicité le remboursement pour la recharge à domicile. Vous pouvez ensuite accepter ou refuser ces demandes.","originalText":"Bij **Verzoeken** kan je nagaan welke medewerkers een aanvraag hebben gedaan om een thuislaadvergoeding te ontvangen. Hier kan je deze verzoeken accepteren of weigeren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rnzvnNUdCIAHftUbc50cK","stepId":null},{"id":"cmuo9o4do02zi1r0j2plvrm7b","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En cliquant sur le nom d'un employé, vous accédez aux paramètres personnels relatifs au remboursement pour la recharge à domicile.","originalText":"Als je op een medewerker klikt open je de persoonlijke instellingen voor de thuislaadvergoeding.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"-t3DWdyDw4p-MXAvYWiaP","stepId":null},{"id":"cmuo9o4do02zk1r0jxfb97ks6","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous indiquez ici si le remboursement pour la recharge à domicile doit être versée immédiatement après chaque session de recharge ou à la fin du mois.","originalText":"Hier geef je aan of de thuislaadvergoeding meteen na elke laadsessie of maandelijks moet worden uitbetaald.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pBmh_OcK9_8s0gIxSNbOc","stepId":null},{"id":"cmuo9o4dp02zm1r0jj2by95cq","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous sélectionnez le tarif auquel l'utilisateur recevra ses remboursements de recharge à domicile.","originalText":"Je selecteert hier tegen welk tarief de gebruiken zijn of haar thuislaadvergoeding zal ontvangen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"WTuBYJokjH2yuuLjVadka","stepId":null},{"id":"cmuo9o4dp02zo1r0jyu0t2hr3","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez également exiger que l'utilisateur connecte d'abord sa voiture via son application STROOHM avant de pouvoir recevoir le remboursement de recharge à domicile.","originalText":"Je kan de gebruiker ook verplichten om eerst zijn of haar wagen te koppelen via diens STROOHM App, vooraleer hij of zij een thuislaadvergoeding kan ontvangen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"aQ3hN-YzSdnh1c50EhzUF","stepId":null},{"id":"cmuo9o4dp02zq1r0jctvdmfge","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, vous trouverez ici toutes les informations concernant l'utilisateur, sa borne de recharge à domicile et si les remboursements de recharge à domicile s'appliquent à chaque véhicule associé à l'utilisateur.","originalText":"Hier zie je ten slotte nog alle informatie over de gebruiker, diens thuislaadpunt en of de thuislaadvergoeding geldt voor elke wagen die gekoppeld is aan de gebruiker.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vEU__LvN1ESAOiDX1-gf0","stepId":null},{"id":"cmuo9o4dq02zs1r0jbtxyhh86","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous revenez à la vue générale des remboursements, vous pouvez suivre tous les paiements de remboursement de la recharge à domicile sous **Versements**.","originalText":"Als je opnieuw naar de algemene weergave van Vergoedingen gaat, kan je bij **Uitbetalingen** alle uitkeringen van de thuislaadvergoedingen opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ZKtT5Ow_o6JpYB2HtSvvS","stepId":null},{"id":"cmuo9o4dq02zu1r0jblm7ace5","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, dans les **Paramètres**, vous trouverez un aperçu des différents taux CREG. Ceux-ci sont mis à jour automatiquement chaque trimestre.","originalText":"Bij Instellingen krijg je ten slotte het overzicht van de verschillende CREG-tarieven. Deze worden automatisch per kwartaal up-to-date gebracht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QoOBkRGqsUXwT1kASDOYZ","stepId":null},{"id":"cmuo9o4dq02zw1r0jkxgnjn52","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez également créer un nouveau tarif pour les remboursements de recharge à domicile via ce bouton. Cela peut s'avérer utile si un employé réside à l'étranger.\n\n**ATTENTION :** En Belgique, seul le tarif CREG est applicable aux frais de recharge à domicile.","originalText":"Je kan via deze knop ook een nieuw tarief aanmaken voor de thuislaadvergoeding. Dit kan eventueel interessant zijn als een medewerker in het buitenland woont.\n\n**OPGELET:** In België mag men enkel gebruikmaken van het CREG-tarief voor thuislaadvergoedingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Fshs5rdEVnuwOeOZqJCpC","stepId":null},{"id":"cmuo9o4dr02zy1r0ju8u396d3","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez plus d'informations sur l'élaboration de nouveaux tarifs au Chapitre 3.","originalText":"Meer info over het opmaken van nieuwe tarieven vind je in Hoofdstuk 3.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"VHs2rSSJJ5Dhm3_1lXy8Z","stepId":null},{"id":"cmuo9o4dr03021r0jp7awnged","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous recevez immédiatement un aperçu de toutes les cartes de recharge liées au compte de l'entreprise, avec le nom de la carte de recharge que vous avez sélectionnée dans cette colonne.","originalText":"Je krijgt meteen een overzicht van alle laadpassen die verbonden zijn aan het bedrijfsaccount, met in deze kolom de naam van de laadpas die je zelf hebt bepaald.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"x5twQbqop4T9EcysPf20H","stepId":null},{"id":"cmuo9o4ds03041r0ji9gt1asq","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans cette colonne, vous trouverez les identifiants de la carte de recharge, également appelés identification RFID. Ce code unique est imprimé sur la carte de recharge physique.","originalText":"In deze kolom zie je de laadpas ID's, ook wel de RFID-identificatie genoemd. Deze unieke code staat op de fysieke laadpas gedrukt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ue_HBoVKsqJt7um72GyIA","stepId":null},{"id":"cmuo9o4ds03061r0j0q1nuagp","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez ici voir à quel utilisateur la carte de recharge est liée, le statut de la carte de recharge, et plus encore.","originalText":"Hier zie je aan welke gebruiker de laadpas is gekoppeld, wat de status van de laadpas is en meer.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cjJ1-n9M4qj8HAVx4BeZs","stepId":null},{"id":"cmuo9o4ds03081r0jsngxd6w8","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Grâce à ces fonctions, vous pouvez rechercher, filtrer et personnaliser les colonnes de l'aperçu de la carte de recharge.","originalText":"Via deze functies kan je zoeken, filteren en de kolommen aanpassen van het overzicht van de laadpassen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"HEjrHsbS9pQ9hcRdzF2TY","stepId":null},{"id":"cmuo9o4ds030a1r0jkzz3a30v","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour ajouter une nouvelle carte de recharge au compte de l'entreprise, cliquez ici sur **\\+ Nouveau**.","originalText":"Om een nieuwe laadpas toe te voegen aan het bedrijfsaccount, klik je hier op **\\+ Nieuw**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Ag7TtbgbIwDpq3tDXZSWY","stepId":null},{"id":"cmuo9o4dt030c1r0jm7zvra28","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Saisissez d'abord ici l'identifiant de la carte de recharge (identification RFID). Ce code est imprimé sur la carte elle-même.","originalText":"Je vult eerst de laadpas ID (RFID identicatie) hier in. Deze code staat op de laadpas zelf gedrukt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CUqO1EQbFC8vYJoDuBcFd","stepId":null},{"id":"cmuo9o4dt030e1r0jwtznyyqn","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous attribuez à la carte de recharge un nom facilement identifiable. Il peut s'agir, par exemple, de l'identifiant de la carte suivi du nom du conducteur ou de la plaque d'immatriculation du véhicule.","originalText":"Je geeft de laadpas een naam die voor jou voldoende herkenbaar is. Dit kan bv. de laadpas ID zijn met de naam van de bestuurder of de nummerplaat van de wagen bijvoorbeeld.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"azI093bG8QXgvdhpr0MiL","stepId":null},{"id":"cmuo9o4dt030g1r0jx2x0irg1","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ce champ n'est pas obligatoire.","originalText":"Dit veld is niet verplicht in te vullen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"TuHk9cZld08jjDFhtceCF","stepId":null},{"id":"cmuo9o4du030i1r0jru5zeza0","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"À l'étape 2, vous déterminez toutes les options de recharge disponibles avec cette carte, notamment les réseaux, les pays et les opérateurs (fournisseurs de bornes de recharge publiques) auprès desquels on peut recharger.\n\nPour plus d'informations, cliquez sur les points d'interrogation à côté des termes affichés à l'écran.","originalText":"In stap 2 bepaal je alle laadmogelijkheden die men met deze laadpas zal hebben, zoals bij welke netwerken, in welke landen en bij welke exploitanten (publieke laadpaalproviders) men zal kunnen laden.\n\nVoor meer info kan je op de vraagtekentjes klikken achter de termen in dit scherm.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"87oCB-KzvrJjQvmZKttj4","stepId":null},{"id":"cmuo9o4du030k1r0jizelmtq7","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Dans la 3ème étape, vous associez la carte de recharge à l'utilisateur concerné et...","originalText":"In de derde stap koppel je de laadpas aan de juiste gebruiker en...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"hODOu_jW7LGe4hMrecH_-","stepId":null},{"id":"cmuo9o4du030m1r0j1p94m2g7","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Et éventuellement au véhicule approprié, le cas échéant.","originalText":"En eventueel aan de juiste wagen, indien van toepassing.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"9-Wq1NMRe2tZUQsQ7S3QF","stepId":null},{"id":"cmuo9o4dv030o1r0jkmy3cntg","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, à l'étape 4, vous pouvez déterminer si la carte de recharge est active jusqu'à une date spécifique, définir des limites d'utilisation pour éviter toute utilisation abusive potentielle de la carte de recharge, et plus encore.","originalText":"Ten slotte kan je in stap 4 bepalen of de laadpas actief is tot een bepaalde datum, limieten op het gebruik om eventueel misbruik van de laadpas te voorkomen en meer.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"5zwgkTvvDgetCACivRjg0","stepId":null},{"id":"cmuo9o4dw030q1r0jqn1hu46h","createdAt":"2026-09-30T15:35:10.374Z","updatedAt":"2026-09-30T15:35:10.374Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Prêt ? Cliquez ici sur **Associer une carte de recharge**.","originalText":"Klaar? Dan klik je hier op **Laadpas koppelen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Vd4Px6xvpXd309nXEHdgJ","stepId":null},{"id":"cmuoa000g03fpx40jhdf6pi17","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez également ajouter plusieurs cartes de recharge au compte en même temps en appuyant sur la flèche située à droite du bouton, cliquant **Ajout groupé**.","originalText":"Je kan ook meerdere laadpassen tegelijk in bulk toevoegen aan het account door op het pijltje rechts op de knop te drukken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pp6w0nquWGfpMZ4FXu-Q4","stepId":null},{"id":"cmuoa000g03frx40joh0iuihe","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez ajouter simultanément plusieurs cartes de recharge de 3 manières différentes.","originalText":"Je kan meerdere laadpassen tegelijk uploaden op 3 manieren.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ZeZIBQcUJMbrw7NihIs05","stepId":null},{"id":"cmuoa000h03ftx40jbq42lgi2","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Le mieux est de télécharger un modèle ici et de le remplir avec toutes les cartes de recharge que vous souhaitez ajouter, ainsi que quelques détails supplémentaires.","originalText":"De beste manier is door hier een sjabloon te downloaden en vul je dit in met alle laadpassen die je wilt toevoegen, met een aantal bijkomende gegevens.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"n8IubA910BeNrLz7NrdXW","stepId":null},{"id":"cmuoa000h03fvx40j3ltqetqw","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ensuite, téléchargez le modèle complété sur la plateforme à l'aide de ce bouton.","originalText":"Vervolgens upload je het ingevulde sjabloon in het platform, via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"6RFTo8-FrsD9gS0xNAPRC","stepId":null},{"id":"cmuoa000h03fxx40jkwughw49","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Une autre méthode consiste, par exemple, à coller tous les identifiants de cartes de recharge via cette fonction dans un champ libre qui apparaît.","originalText":"Een andere manier is om bv. alle laadpas ID's via deze functie te plakken in een open veld dat tevoorschijn komt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"I1QVO65U_fXPMRnwix4vc","stepId":null},{"id":"cmuoa000i03fzx40jp4bsmx1m","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez également ajouter les cartes de recharge ici, ligne par ligne.","originalText":"Of je kan hier ook rij per rij de laadpassen toevoegen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"aXTAFnvL4SZBYV6VPGBYG","stepId":null},{"id":"cmuoa000i03g1x40jcz2shelf","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous avez besoin d'un fichier CSV contenant toutes les cartes de recharge liées au compte ? Cliquez alors sur **Exporter** ici.","originalText":"Heb je nood aan een CSV-bestand van alle laadpassen die gekoppeld zijn aan het account? Dan klik je hier op **Export**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"1iEYApZz_VckU4StuCQLb","stepId":null},{"id":"cmuoa000i03g3x40jsb4h1tqv","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous survolez avec votre souris l'utilisateur dont vous souhaitez bloquer ou supprimer la carte de recharge, deux boutons s'affichent.\n\nLe bouton de gauche permet de bloquer la carte.\n\nLes trois points situés à sa droite permettent de la supprimer définitivement, par exemple si l'employé concerné ne travaille plus dans votre entreprise.","originalText":"Als je met je muis over de gebruiker, van wie je de laadpas wil blokkeren of verwijderen, gaat verschijnen er hier 2 knoppen.\n\nDe linkse knop dient om de laadpas te blokkeren.\n\nVia de drie puntjes rechts ervan kan je de laadpas in z'n geheel verwijderen, bijvoorbeeld als de werknemer in kwestie niet meer werkzaam is bij jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ooLILoHQZSoLrzkyCNU0q","stepId":null},{"id":"cmuoa000j03g5x40j9o34zhvu","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Lorsqu'un employé quitte définitivement l'entreprise, n'oubliez pas de supprimer son compte utilisateur de la plateforme.\n\nVous pouvez le faire dans la section **Membres & accès**.","originalText":"Als de werknemer effectief uit dienst treedt, vergeet dan niet om de gebruiker in het platform ook te verwijderen.\n\nDit doe je bij **Leden en toegang**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"J8tLGtKazq57fbEAtMXyQ","stepId":null},{"id":"cmuoa000j03g7x40jepcphohh","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici les points de recharge de votre entreprise sous **CPO / Réseau** dans **Réseau**.","originalText":"De laadpunten van jouw bedrijf vind je hier onder **CPO / Netwerk** bij **Netwerk**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Pz4efgyzCWBgIlmMMWUG3","stepId":null},{"id":"cmuoa000k03g9x40j8fmuzpmk","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"STROOHM ajoute automatiquement les bornes de recharge à votre compte professionnel dès la livraison.\n\nVous n'avez donc rien à faire.","originalText":"STROOHM voegt de laadpunten automatisch toe aan jouw bedrijfsaccount bij oplevering.\n\nHier hoef je zelf dus niets voor te doen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"sJHdWul30sKenbjHM4Gk2","stepId":null},{"id":"cmuoa000k03gbx40jaunt0us5","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici un résumé général de l'état actuel de la borne de recharge.","originalText":"Hier krijg je een algemene samenvatting van de actuele status van het laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CEUFMeUqGx6bvxVlw5huG","stepId":null},{"id":"cmuoa000l03gdx40jjf3juki3","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour générer des rapports, vous pouvez exporter ici toutes les sessions de recharge effectuées à cette borne au format CSV.\n\nL'exportation des données s'effectue en fonction des filtres et des colonnes sélectionnés en haut de cette page.","originalText":"Voor rapportering kan je hier alle laadsessies op dit laadpunt exporteren als CSV-bestand.\n\nDe data exporteer je op basis van de filters en kolommen die je bovenaan dit overzicht hebt geselecteerd.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"p1hABW-DBkV-SRcrM3jjt","stepId":null},{"id":"cmuoa000l03gfx40j36ovqr44","createdAt":"2026-09-30T15:44:24.589Z","updatedAt":"2026-09-30T15:44:24.589Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Sous la rubrique **Prix et accès**, vous trouverez toutes les informations concernant les tarifs applicables à cette borne de recharge. Ces tarifs sont déterminés par les groupes de prix présentés au **_Chapitre 3_**.","originalText":"Bij **Prijzen en toegang** krijg je alle info over welke tarieven er van toepassing zijn op dit laadpunt. Deze tarieven worden bepaald met de Prijsgroepen die we in **_Hoofdstuk 3_** bespraken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"8aGGn1wRTNZ5PHS0DxySt","stepId":null},{"id":"cmupb4qrk02950t0kxvchm77n","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous sélectionnez le groupe de prix applicable aux utilisateurs externes possédant une carte de recharge STROOHM ou Monta.\n\nCe choix ne concerne donc pas les employés rattachés à votre compte d'entreprise, mais les personnes extérieures à votre organisation.","originalText":"Hier selecteer je welke Prijsgroep er van toepassing moet zijn voor externe gebruikers die een STROOHM of Monta laadpas hebben.\n\nDit gaat dus niet om werknemers die aangesloten zijn aan jouw account, maar mensen buiten jouw organisatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"HFZ-KAT07GxyUgXGypaL8","stepId":null},{"id":"cmupb4qrk02970t0kv6gvm5ud","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous pouvez, si vous le souhaitez, joindre un message à la session de recharge, que le conducteur du VE verra lorsqu'il viendra recharger à ce point de recharge.","originalText":"Hier kan je vrijblijvend een boodschap koppelen aan de laadsessie, die de EV-bestuurder dan te zien zal krijgen als die komt laden op dit laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"mp0RKQK_IG4IlPD9pIvbz","stepId":null},{"id":"cmupb4qrk02990t0k9om9oe4t","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Sous **Itinérance**, vous sélectionnez le group de prix d'itinérance qui doit s'appliquer aux utilisateurs externes qui viennent se recharger avec une carte de recharge d'un autre fournisseur, et donc pas avec une carte de recharge STROOHM.","originalText":"Bij **Roaming** selecteer je welke Prijsgroep er van toepassing moet zijn voor externe gebruikers die komen opladen met een laadpas van een andere provider, en dus niet met een STROOHM laadpas.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Laii8pTcAY2Ehq9H4NNBt","stepId":null},{"id":"cmupb4qrk029b0t0k63wybq59","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Faites défiler vers le bas…\n\nDans le chapitre sur les groupes de prix, nous avons déjà abordé les **Groupe de coûts**. Il s'agit du prix de l'électricité que vous payez en tant qu'entreprise pour analyser vos revenus et vos dépenses.","originalText":"Scroll verder naar beneden...\n\nIn het hoofdstuk over Prijsgroepen spraken we al over **Kostprijzen**. Dit gaat over de elektriciteitsprijs die jij als onderneming betaalt, om op die manier analyses te maken over de inkomsten en uitgaven.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"UGUAXLknQ8PKf5qk7Io-q","stepId":null},{"id":"cmupb4qrl029d0t0kywyz4064","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous souhaitez rendre la borne de recharge privée et donc accessible uniquement aux membres de votre compte ? Dans ce cas, rendez-vous d’abord dans cet onglet.","originalText":"Wil je het laadpunt privé instellen en dus enkel toegankelijk maken voor leden van jouw account? Dan ga je eerst naar dit tabblad.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"53OkYoEjfXv-4zOsLo8td","stepId":null},{"id":"cmupb4qrl029f0t0kh5qnhtve","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:03:51.679Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ici, vous pouvez définir un groupe de prix de votre choix lorsque la borne de recharge est configurée pour un usage privé.\n\n_Poursuivez la lecture pour découvrir à qui s'applique ce groupe de prix._","originalText":"Hier kan je een prijsgroep naar keuze instellen, wanneer het laadpunt privé wordt ingesteld.\n\n_Ga verder om te weten te komen voor wie deze prijsgroep van toepassing zal zijn._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kAPwqNfnvUTOmQHRZTJ-r","stepId":null},{"id":"cmupb4qrl029h0t0kqt6ude54","createdAt":"2026-10-01T09:03:51.679Z","updatedAt":"2026-10-01T09:12:50.086Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"ℹ️ **INFOS**\n\nIl est important de savoir que le groupe de prix préférentiel appliqué à un groupe de membres spécifique prévaudra toujours sur le groupe de prix défini au niveau de la borne de recharge. Vous trouverez plus d'informations sur les groupes de membres et le groupe de prix préférentiel au chapitre 4.\n\n_Nous allons examiner un exemple concret..._","originalText":"ℹ️ **TER INFO**\n\nHet is belangrijk om te weten dat een ledenprijsgroep, die toebehoort aan een bepaalde ledengroep, altijd de voorkeur zal krijgen tegenover de prijsgroep die op niveau van het laadpunt wordt ingesteld. Meer info over ledengroepen en ledenprijsgroen vind je in Hoofdstuk 4.\n\n_We bespreken een concreet voorbeeld..._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"m7ACYfPQr059oRco9dIRu","stepId":null},{"id":"cmupbga7a02n9wn0jync2ivhp","createdAt":"2026-10-01T09:12:50.086Z","updatedAt":"2026-10-01T09:12:50.086Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"ℹ️ **EXEMPLE CONCRET**\n\nSi, par exemple, un employé est membre de votre compte et appartient à un groupe de membres spécifique pour lequel un groupe de prix est défini, cet employé sera facturé au groupe de prix du groupe de membres et non au groupe de prix défini sur la borne de recharge.\n\n**En résumé :** Groupe de prix au niveau de membre > Groupe de prix de la borne de recharge.\n\\_\\_\\_\n\nAlors, à qui s’applique le groupe de prix ?\nLe groupe de prix défini sur la borne de recharge s’applique uniquement aux membres de votre compte pour lesquels aucun groupe de prix au niveau du membre spécifique n’est défini.","originalText":"ℹ️ **CONCREET VOORBEELD**\n\nAls bv. een medewerker lid is van jouw account en tot een bepaalde ledengroep behoort waar een ledenprijsgroep op is ingesteld, dan zal die medewerker laden aan het tarief van de ledenprijsgroep en dus niet aan de prijsgroep die werd ingesteld op het laadpunt zelf.\n\n**Kortom:**\nLedenprijsgroep > Prijsgroep van laadpunt\n\\_\\_\\_\n\nVoor wie geldt de prijsgroep dan wel?\nDe prijsgroep op laadpuntniveau zal dus enkel gelden voor leden van jouw account waar geen specifieke ledenprijsgroep op wordt ingesteld.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"afmuPnBCi_P1H3zhfGO4u","stepId":null},{"id":"cmupbga7b02nbwn0jvh3d0mn5","createdAt":"2026-10-01T09:12:50.086Z","updatedAt":"2026-10-01T09:12:50.086Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"De plus, vous retrouverez des paramètres similaires à ceux affichés lorsque vous configurez la borne de recharge comme publique. Naturellement, vous aurez moins d'options ici, car la borne est privée et ne sera donc accessible qu'aux membres de votre compte.","originalText":"Verder zie je gelijkaardige instellingen, die je ook ziet als je het laadpunt publiek instelt. Hier heb je uiteraard minder mogelijkheden, gezien het laadpunt privé wordt ingesteld en dus enkel toegankelijk zal zijn voor leden van jouw account.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Vk66S35pfJsJBfbYwAEBh","stepId":null},{"id":"cmupbga7c02ndwn0je60g6z6a","createdAt":"2026-10-01T09:12:50.086Z","updatedAt":"2026-10-01T09:12:50.086Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"N'oubliez pas d'appuyer sur **Enregistrer** si vous souhaitez confirmer les paramètres !","originalText":"Vergeet niet op **Opslaan** te drukken als je de instellingen wilt bevestigen!","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dmmvjg4SnbfJTHMW_44e6","stepId":null},{"id":"cmupbga7d02nfwn0jims9z3ie","createdAt":"2026-10-01T09:12:50.086Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Souhaitez-vous limiter l'accès à la borne de recharge aux seuls membres de votre compte pendant les heures de bureau (par exemple, uniquement aux employés) et la rendre accessible au public en dehors de ces heures ?\n\nVous pouvez le faire via la section **Programmé**.","originalText":"Wil je het laadpunt bv. tijdens kantooruren enkel toegankelijk maken voor leden van jouw account (zoals bv. enkel voor medewerkers) en na de kantooruren publiek openstellen voor derden?\n\nDan kan dat via **Schema**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SRgD5ybAKYUcU0p6OVED-","stepId":null},{"id":"cmupc8q9l01cwyr0jdsyugl27","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En cliquant sur **Sélectionner une planification**, vous commencez à configurer un horaire.","originalText":"Door op **Selecteer een schema** te klikken, start je met het opzetten van een schema.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"m790zbyJU_7T7JHtaYGxt","stepId":null},{"id":"cmupc8q9m01cyyr0jut116oax","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous verrez ici les plannings que vous avez déjà créés. Si vous n'en avez pas encore créé, cliquez sur **\\+ Créer une programmation**.\n\nNous allons maintenant voir comment créer une nouvelle panification.","originalText":"Hier zal je schema's zien staan die je reeds hebt aangemaakt, of als je er nog geen hebt aangemaakt klik je op **\\+ Schema aanmaken**.\n\nWe bekijken nu hoe je een nieuw schema aanmaakt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Fk-Ycl8qqsC6fEmrN2sUU","stepId":null},{"id":"cmupc8q9m01d0yr0jgvw7qo9q","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Après avoir indiqué un nom et un fuseau horaire, vous pouvez définir ici le paramètre de visibilité par défaut.\n\n- **Public :** Votre borne de recharge sera publique en dehors des heures que vous avez spécifiées dans le planning ci-dessous.\n- **Privé :** La borne de recharge sera privée en dehors des heures que vous avez spécifiées dans le planning ci-dessous.","originalText":"Eens je een naam en tijdzone hebt opgegeven, kan je hier aangeven wat de standaardinstelling qua toegankelijkheid is.\n\n- **Publiek:** Je laadpunt zal publiek staan buiten de uren die je in het schema hieronder opgeeft.\n- **Privé:** Het laadpunt zal privé staan buiten de uren die je in het schema hieronder opgeeft.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"a0WC_JuSOBbJOW6Gb7uXq","stepId":null},{"id":"cmupc8q9m01d2yr0jduofylov","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ensuite, sélectionnez le groupe de prix qui s'applique au paramètre par défaut que vous avez spécifié à l'étape précédente.","originalText":"Hier selecteer je vervolgens de prijsgroep die van toepassing is op de standaardinstelling die je in de vorige stap hebt aangegeven.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"iKRdpowLhaVDaocKYLnlq","stepId":null},{"id":"cmupc8q9n01d4yr0jmzkrhqy4","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ensuite, créez un planning selon vos besoins.\n\nVous spécifiez les heures ou les jours où le tarif (= groupe de prix) doit différer du tarif par défaut.\n\nDe plus, vous pouvez choisir des groupes de prix différents selon les jours, par exemple, si vous souhaitez appliquer un tarif plus élevé le week-end.","originalText":"Vervolgens maak je een schema op naar wens.\n\nJe geeft aan op welke uren / dagen het tarief (= de prijsgroep) moet afwijken van de standaardinstelling.\n\nJe kan bovendien ook verschillende prijsgroepen kiezen op verschillende dagen, bijvoorbeeld als je een hoger tarief wil instellen in het weekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SVYH2tkED3GBcAcqCTYxN","stepId":null},{"id":"cmupc8q9n01d6yr0jr8cbpv3n","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ceci conclut la section sur les dispositifs d'accès public/privé.\n\nNous allons maintenant aborder les autres sections.","originalText":"Tot zover de schema's voor privé/publieke toegankelijkheid.\n\nWe gaan nu verder met de andere onderdelen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CohMvNwhY8onGyaQqlY20","stepId":null},{"id":"cmupc8q9n01d8yr0j000bgkn2","createdAt":"2026-10-01T09:34:57.273Z","updatedAt":"2026-10-01T09:34:57.273Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Les **Liens profonds** sont des URL permettant de créer un code QR à afficher sur votre borne de recharge.\n\nCela permet au conducteur VE de démarrer une session de recharge.","originalText":"**Deeplinks** zijn URL's die je kan gebruiken om een QR-code van te maken die je kan afficheren op je laadpunt.\n\nHiermee kan een EV-bestuurder een laadsessie starten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rotrWJk_QXjgiBEzpy7x0","stepId":null},{"id":"cmupcrbhz02fh0t0k5qt0vruh","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**L'URL affichée ici est le lien par défaut (lien permanent).**\n\nEn cliquant sur cette petite icône, le code QR apparaîtra. Vous pouvez le partager avec les conducteurs VE ou l'imprimer sous forme d'autocollant et le coller sur la borne de recharge.\n\nToutefois, cela n'est pas obligatoire. Les conducteurs VE peuvent démarrer une session de recharge à tout moment à l'aide de leur carte de recharge ou de l'application, sans utiliser le lien profond ni le code QR.","originalText":"**De URL die je hier ziet is de standaardlink.**\n\nAls je op dit kleine icoontje klikt zal de QR-code tevoorschijn komen. Die kan je eventueel delen met EV-bestuurders of als sticker printen en op het laadpunt kleven.\n\nDit is echter geen vereiste. EV-bestuurders kunnen ten alle tijden met hun laadpas of hun app een laadsessie starten op het laadpunt, zonder gebruik te maken van de Deeplink of QR-code.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Dzopmex7Y9Ac07UZilfxu","stepId":null},{"id":"cmupcrbhz02fj0t0kkhbely13","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Vous hésitez à utiliser les liens profonds ?**\n\nAlors n'hésitez pas à demander conseil à votre gestionnaire de compte chez STROOHM !","originalText":"**Onzeker over het gebruik van Deeplinks?**\n\nLaat je dan zeker adviseren door jouw accountmanager bij STROOHM!","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cBBIg46abke9P5X8yHRyf","stepId":null},{"id":"cmupcrbi002fl0t0ke33mm2pv","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Il est fortement recommandé de compléter toutes les **Informations générales** pour un fonctionnement optimal de la borne de recharge.","originalText":"Het is sterk aangewezen dat alle **Algemene informatie** is ingevuld voor een optimale werking van het laadpunt.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"HLLL_BgC22ipqkYbIXn5c","stepId":null},{"id":"cmupcrbi002fn0t0k754j2xsp","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous vous déconseillons fortement de modifier ces paramètres, car ils sont très techniques.\n\nVous avez encore des questions ? Veuillez alors contacter votre gestionnaire de compte chez STROOHM.","originalText":"We raden sterk af om te sleutelen aan deze instellingen, gezien ze zeer technisch zijn.\n\nHeb je hier toch vragen over? Neem dan contact op met je accountmanager bij STROOHM.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"qecWATFGmjrxgCPG8Ckcu","stepId":null},{"id":"cmupcrbi002fp0t0k00hs8ryj","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Le paramétrage d'**Emplacement** est également important pour une utilisation optimale.","originalText":"Ook de **Locatie** instellen is belangrijk voor optimaal gebruik.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"rI6yDkj588DwJg-lHrhtR","stepId":null},{"id":"cmupcrbi102fr0t0kau4jqhh4","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez affecter le point de recharge qui **Fait partie d'un emplacement** (plus d'informations sur les emplacements de recharge plus tard) ou vous pouvez ajouter une **Adresse autonome** qui s'applique uniquement à ce point de recharge.","originalText":"Je kan het laadpunt toewijzen **Als onderdeel van een locatie** (later meer over laadlocaties) of je kan een **Zelfstandig adres** toevoegen dat enkel voor dit laadpunt van toepassing is.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"4bnHaIeE6AXabuGkiBPAp","stepId":null},{"id":"cmupcrbi102ft0t0kxpb1wakb","createdAt":"2026-10-01T09:49:24.599Z","updatedAt":"2026-10-01T09:49:24.599Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, vous pouvez cliquer sur les trois points ••• en haut pour effectuer des actions sur la borne de recharge, telles que :\n\n- redémarrer la borne de recharge\n- commencer/arrêter une session de recharge\n- effectuer un contrôle technique automatique (Lancer un vérification)\n- et plus encore","originalText":"Ten slotte, kan je nog op de drie stippen ••• bovenaan klikken om acties uit te voeren op het laadpunt zoals:\n\n\\- het laadpunt herstarten (Reboot)\n\\- een laadsessie starten/stoppen\n\\- een automatische technische check laten uitvoeren\n\\- en meer","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QfS8Yr1-A6IbBhZlwkeQx","stepId":null},{"id":"cmupd5mod01hoyr0jsd8qag6e","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous retournons à **CPO / Réseau** chez **Réseau**.","originalText":"We gaan even weer naar **CPO / Netwerk** bij **Netwerk**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"whlTA-r8o6x5LHvKtB-f9","stepId":null},{"id":"cmupd5mod01hqyr0j3dubwui5","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous verrez ensuite **Stations de recharge**, qui fait référence aux différents emplacements où se trouvent vos bornes de recharge. Nous en avions déjà brièvement parlé précédemment.\n\nVous y trouverez un aperçu de tous les sites de recharge associés à votre compte. Cela peut s'avérer utile si votre entreprise possède plusieurs succursales dotées de leurs propres bornes de recharge, par exemple.","originalText":"Dan zie je hier **Locaties** staan, waar we het eerder al kort over hadden.\n\nHier krijg je het overzicht van alle laadlocaties van jouw account. Dit kan interessant zijn als jouw bedrijf bv. meerdere vestigingen heeft met eigen laadpunten.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"USywp5N4DzZFd_IOmQcvz","stepId":null},{"id":"cmupd5moe01hsyr0jqcw7s52w","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez créer des stations (ou emplacement) de recharge supplémentaires ici, mais STROOHM s'en chargera pour votre entreprise une fois votre projet de recharge terminé. Vous n'avez donc rien à faire.","originalText":"Je kan hier extra laadlocaties aanmaken, hoewel STROOHM dit voor jouw bedrijf zal doen bij oplevering van jouw laadproject. Hier hoef je zelf dus niets voor te doen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Db-qguXoekquKTbBkOfp1","stepId":null},{"id":"cmupd5moe01huyr0jzhe9hvn4","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous allons immédiatement examiner de plus près une station de recharge.","originalText":"We gaan meteen wat dieper in op één laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"882Kmv4xQXFUvelxXtere","stepId":null},{"id":"cmupd5moe01hwyr0jjyeestm7","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici un aperçu de la station (ou emplacement) de recharge que vous avez sélectionné, ainsi que de nombreuses informations sur tous les points de recharge disponibles à cet emplacement.","originalText":"Hier zie je het overzicht van de laadlocatie die je hebt geselecteerd, met een aantal inzichten over alle laadpunten op deze laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"a4-BZq2vCOMKMpBsBF1AD","stepId":null},{"id":"cmupd5mof01hyyr0jhwymh85f","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En faisant défiler vers le bas, vous verrez également une fonctionnalité pratique permettant de vérifier si un dysfonctionnement ou un message d'erreur est visible sur l'une des bornes de recharge à cet endroit.","originalText":"Als je naar beneden scrollt, zie je bovendien ook nog een handige functionaliteit om na te gaan of er op één van de laadpunten op deze locatie enige storing of foutmelding zichtbaar is.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"5HnyTh214KJr7BstqCmyK","stepId":null},{"id":"cmupd5mof01i0yr0jp9hbam6e","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous remontez la page, vous pourrez consulter d'autres tableaux de bord qui peuvent s'avérer utiles pour obtenir des informations supplémentaires ou pour générer des rapports au niveau de cette station (ou emplacement) de recharge dans son ensemble.","originalText":"Als je weer naar boven scrollt, kan je nog andere dashboards bekijken die handig kunnen zijn om extra inzichten te vergaren of voor rapportering op niveau van deze laadlocatie in zijn geheel.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"q-myBa-LzUswDOjA5zhFT","stepId":null},{"id":"cmupd5mof01i2yr0j5vq6rhus","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Avec **Réseau**, vous obtenez un aperçu de tous les points de recharge (EVSE) à ce site, avec leur statut en direct, leur type d'accessibilité, etc.","originalText":"Bij **Netwerk** krijg je het overzicht van alle laadpunten (EVSEs) op deze locatie, met live status, soort toegankelijkheid, etc.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"FXntkceA_pgNazHIET91Z","stepId":null},{"id":"cmupd5mof01i4yr0jas0fqwq6","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En consultant la section **Sessions de recharge**, vous obtiendrez un aperçu de toutes les séances de recharge effectuées à cet emplacement.","originalText":"Ga je naar **Laadsessies**, dan krijg je een overzicht van alle laadsessies die hebben plaatsgevonden op deze laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"bGEnMeBwAvgYdlqE8y6_A","stepId":null},{"id":"cmupd5mog01i6yr0jb9679jyd","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ainsi, vous pouvez voir, entre autres, à quel point de recharge et par quel utilisateur une session de recharge a eu lieu, en plus de l'état en temps réel, la quantité de kWh rechargée et le prix total facturé.","originalText":"Zo zie je o.a. op welk laadpunt en door welke gebruiker er een laadsessie heeft plaatsgevonden, naast de live status, hoeveel kWh er werd geladen en welke totaalprijs er werd aangerekend.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"UhgeycCne4UlF3jYEPCeu","stepId":null},{"id":"cmupd5moh01i8yr0jp7b78a43","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Comme toujours, vous pouvez ajuster les résultats à votre convenance grâce à ces fonctions.","originalText":"De resultaten aanpassen naar wens doe je zoals altijd via deze functies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"c_0rk-2XqFg2fTwNcK5nV","stepId":null},{"id":"cmupd5moh01iayr0jgzepts56","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous exportez ces résultats, comme toujours, via ce bouton.","originalText":"Deze resultaten exporteren doe je, zoals altijd, via deze knop.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Qs2mpTZ8FY8QL2Na9LCf6","stepId":null},{"id":"cmupd5moi01icyr0jibeaphhz","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Sous **Gestion de l'énergie**, vous pouvez vérifier quels systèmes de gestion de l'énergie (EMS) sont liés à cet emplacement de recharge, le cas échéant.","originalText":"Bij **Energiebeheer** kan je nagaan welke energiemanagement systemen (EMS) er gekoppeld zijn aan deze laadlocatie, indien van toepassing.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"o6yAwoRHgt8QxdxiBpC0D","stepId":null},{"id":"cmupd5moi01ieyr0j8qaxwcuy","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez toutes les informations et tous les paramètres relatifs à cet emplacement de recharge dans la section **Paramètres**.","originalText":"Bij **Instellingen** vind je alle info en instellingen terug voor deze laadlocatie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"73TWoLdOzU7h1arXQX5oa","stepId":null},{"id":"cmupd5moi01igyr0jrocq43pl","createdAt":"2026-10-01T10:00:32.268Z","updatedAt":"2026-10-01T10:00:32.268Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Comme indiqué précédemment, STROOHM gère déjà tous ces aspects pour un fonctionnement optimal.\n\nPar conséquent, en cas de doute concernant ces paramètres, il est préférable de contacter votre gestionnaire de compte STROOHM afin d'éviter toute modification de paramètres importants qui pourrait perturber le fonctionnement optimal de la borne de recharge.","originalText":"Zoals eerder vermeld, brengt STROOHM al deze zaken reeds in orde voor jou zodat alles naar behoren werkt.\n\nAls je dus onzeker bent over deze instellingen kan je best advies vragen aan jouw accountmanager bij STROOHM, om te vermijden dat er belangrijke instellingen gewijzigd worden waardoor de laadlocatie niet meer optimaal functioneert.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Q6qbGIh1HzOVoKyKzc6Xt","stepId":null},{"id":"cmupf1iow0066yn0jr6ydme8b","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour la gestion de flotte sur la plateforme STROOHM, rendez-vous dans la section **Véhicules**, où vous pourrez suivre tous les véhicules de votre flotte en un seul endroit.","originalText":"Voor vlootbeheer in het STROOHM Platform ga je naar **Voertuigen**, waar je alle wagens van jouw vloot op één plaats kunt opvolgen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KlnYWoKipHksmwkYU4Ba7","stepId":null},{"id":"cmupf1iox0068yn0jlq0l38hm","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Nous allons d'abord voir comment ajouter un nouveau véhicule, puis explorer les autres possibilités offertes par la fonctionnalité **Véhicules**.\n\nSi vous utilisez la plateforme pour la première fois, vous pouvez ajouter un nouveau véhicule via ce bouton ou…","originalText":"We bekijken eerst hoe je een nieuwe wagen toevoegt om daarna te kijken wat je nog met **Voertuigen** kunt doen.\n\nAls je het platform voor het eerst gebruikt, kan je via deze knop een nieuwe wagen toevoegen of...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"teWqanhEOxbUx6_Fzk8Hq","stepId":null},{"id":"cmupf1iox006ayn0jmwgu0ti0","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"ou si vous souhaitez ajouter plusieurs véhicules à la fois, cliquez sur la flèche à droite pour ouvrir le menu déroulant, puis accédez à **Importation groupée**.","originalText":"of als je veel wagens tegelijk wenst toe te voegen, klik je op het pijtlje rechts om de dropdown te openen en ga je vervolgens naar **Bulkimport**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"yYZs0k8dHQ0IebdmRW-4S","stepId":null},{"id":"cmupf1ioy006cyn0jigy6qe31","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Pour cet exemple, nous ajoutons une voiture afin de bien comprendre les questions posées.","originalText":"Voor dit voorbeeld voegen we één wagen toe, om goed te begrijpen welke zaken er gevraagd worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"6tBq6KcgOVPD8YldGCADX","stepId":null},{"id":"cmupf1ioy006eyn0j542cyoh2","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Saisissez ici le nom de votre choix pour le véhicule que vous souhaitez ajouter. Vous pourrez le modifier ultérieurement.\n\n**CONSEIL :**\n_Utilisez un nom facilement identifiable ! Outre le modèle du véhicule, vous pouvez ajouter, par exemple, le nom du conducteur ou le numéro d’immatriculation. Réfléchissez particulièrement aux informations importantes pour votre entreprise en matière de gestion de flotte._","originalText":"Hier geef je een naam naar keuze, voor de wagen die je wilt toevoegen. Deze naam kan je achteraf altijd aanpassen.\n\n**TIP:**\n_Gebruik een herkenbare naam! Je kan, naast het model van de wagen, bv. de naam van de bestuurder of de nummerplaat eraan toevoegen. Denk vooral aan wat er voor jouw bedrijf belangrijk is voor de rapportering over de vloot._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"j0wMIL28MlYEiuV-l-zqT","stepId":null},{"id":"cmupf1ioy006gyn0jvrljfqx5","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Saisissez le numéro d'immatriculation...","originalText":"Vul de nummerplaat in...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"adD19HIWSBsEv_gLjrIcr","stepId":null},{"id":"cmupf1ioz006iyn0jfwkxveni","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ce champ est facultatif. Il concerne un code d'identification unique du véhicule qui active la recharge automatique Plug&Charge grâce à cet identifiant.\n\n_Besoin de plus d'informations ? Contactez votre gestionnaire de compte chez STROOHM._","originalText":"Dit veld is optioneel. Het gaat om een unieke ID code van de wagen die automatisch Plug&Charge laden, op basis van deze ID, mogelijk maakt.\n\n_Meer info nodig? Neem contact op met jouw accountmanager bij STROOHM._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ghqrPdMX5osy13akMFR_0","stepId":null},{"id":"cmupf1ioz006kyn0jdzjqeg5y","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Après avoir cliqué sur **Suivant**, vous devrez fournir plus d'informations sur la voiture.\n\nVous pourrez alors facilement sélectionner la marque et le modèle.","originalText":"Als je op **Volgende** hebt geklikt, wordt er gevraagd om nog meer info over de wagen.\n\nJe selecteert hier eenvoudig het merk en het model.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QEC_4RO6gs1tc6nB85bsr","stepId":null},{"id":"cmupf1ioz006myn0jl28m3kni","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En fonction du véhicule sélectionné à l'étape précédente, diverses données standard sont automatiquement renseignées à cette étape, telles que le type de connecteur de câble de recharge compatible avec le véhicule, la capacité de la batterie, la puissance de recharge maximale, etc.","originalText":"Op basis van de keuze van de wagen in de vorige stap, worden allerlei standaardgegevens automatisch ingevuld in deze stap, zoals welk type connector van laadkabel er op de wagen past, batterijcapaciteit, max. laadvermogen, enzovoort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"CFeJhfeMAXT37nfyivzZ2","stepId":null},{"id":"cmupf1ip0006oyn0j4m2b4433","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"À cette étape, vous pouvez choisir d'associer un conducteur VE à la voiture.\n\nCette étape est facultative et peut être effectuée ultérieurement.","originalText":"In deze stap kan je ervoor kiezen om een EV-bestuurder te koppelen aan de wagen.\n\nDit is optioneel en kan achteraf nog gekoppeld worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Itbrwxub4D-1nQ_0lXqPu","stepId":null},{"id":"cmupf1ip0006qyn0j55gvumvt","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ainsi, vous pouvez également, par exemple, associer la carte de recharge du conducteur VE à la voiture.\n\nCette opération est facultative et peut être effectuée ultérieurement.","originalText":"Zo kan je ook bv. de laadpas van die EV-bestuurder koppelen aan de wagen.\n\nOok dit is optioneel en kan achteraf nog gekoppeld worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ErVf38p1dwlSxTuAwXowm","stepId":null},{"id":"cmupf1ip0006syn0jjv88fwyw","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Prêt ?\nCliquez alors sur **Enregistrer** ici.","originalText":"Klaar?\nDan klik je hier op **Opslaan**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"kwPXV8QaNkZBAVbOCXVB2","stepId":null},{"id":"cmupf1ip0006uyn0jt25acw0n","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En plus des informations que vous avez fournies lors de l'ajout du véhicule, vous pouvez consulter des données supplémentaires, telles que :\n\n- SoC: État de charge, c'est-à-dire le niveau de la batterie\n- Limite de recharge par défaut\n- Type d'intégration avec le véhicule\n- Odomètre\n- Et plus encore","originalText":"Naast de gegevens die je bij het toevoegen van de wagen hebt opgegeven, kan je nog meer gegevens zien, zoals:\n\n- State-of-Charge (SoC) wat het batterijniveau is\n- Standaard laadlimiet\n- Type van integratie met de wagen\n- Kilometerstand\n- En meer","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"_8M3tO5AxkISVsau89jOh","stepId":null},{"id":"cmupf1ip1006wyn0jb492dp0u","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**IMPORTANT :**\nPour consulter des données telles que le niveau de charge (SoC) et le kilométrage, le conducteur du VE devra connecter son véhicule via l’application STROOHM.\n\nVeuillez consulter la démonstration de l’application STROOHM sur [www.stroohm.com/support/demos/stroohm-app](http://www.stroohm.com/support/demos/stroohm-app) pour plus d’informations.","originalText":"**BELANGRIJK:**\nOm data zoals SoC en kilometerstanden uit te lezen, zal de EV-bestuurder zijn of haar wagen moeten koppelen via de STROOHM App.\n\nRaadpleeg hiervoor de demo van de STROOHM App via www.stroohm.com/support/demos/stroohm-app","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"IcmXK8rc-ncRzdWFjF0oR","stepId":null},{"id":"cmupf1ip1006yyn0jv3spldi5","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Souhaitez-vous ajouter d'autres options à cet aperçu ? Vous pouvez ajuster les colonnes ici.","originalText":"Wil je graag meer opties toevoegen in dit overzicht? Dan kan je hier de kolommen aanpassen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"ywfCsUIt6R4DTbUKHycsM","stepId":null},{"id":"cmupf1ip10070yn0jgxn2mgms","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ce menu vous permet de rendre visibles les colonnes masquées, qui seront alors également incluses dans les exportations de cette vue d'ensemble.","originalText":"Via dit menu kan je verborgen kolommen zichtbaar maken, die dan ook worden meegenomen in de exports van dit overzicht.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"BVjUmZ5T8xY2oahjR1Ahp","stepId":null},{"id":"cmupf1ip10072yn0j830kxh0m","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En plus des informations concernant le véhicule sélectionné, vous pouvez consulter ici son **Statut en direct**.\n\nSi une recharge est en cours, vous verrez la vitesse de recharge et l'heure à laquelle le véhicule sera complètement rechargé.","originalText":"Naast alle informatie over de geselecteerde wagen, zie je hier de **Live status** van de wagen.\n\nIndien een laadsessie bezig is, zal je zien aan welke snelheid er geladen wordt en wanneer de wagen volgeladen zal zijn.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"MSMdzkC7x5VH679mDh-1-","stepId":null},{"id":"cmupf1ip20074yn0jojwmkjxi","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cela peut s'avérer utile, par exemple, pour vérifier la durée d'une session de recharge si toutes les bornes de recharge du parking de votre entreprise sont occupées.","originalText":"Dit kan bv. handig zijn om te kijken wanneer een laadsessie afgerond zal zijn, als alle laadpunten op jouw bedrijfsparking in gebruik zijn.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"SwmZ3cRQQvIZVLkzzEYy7","stepId":null},{"id":"cmupf1ip20076yn0jjn7wdkdn","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"De plus, vous pouvez consulter tous les détails généraux concernant la voiture sélectionnée.","originalText":"Verder zie je nog alle algemene gegevens over de geselecteerde wagen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"AZhSnem-1Lz_RJ5QCLmHL","stepId":null},{"id":"cmupf1ip20078yn0ju0ku1izk","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"De plus, via la section **Sessions**, vous pouvez également consulter toutes les sessions de recharge de ce véhicule. Ceci est indépendant de toute carte de recharge spécifique, par exemple.","originalText":"Via **Sessies** kan je bovendien ook alle laadsessies van deze wagen nagaan. Dit staat los van één bepaalde laadpas bijvoorbeeld.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"O8VrIFJje6K0xoK2WYYS9","stepId":null},{"id":"cmupf1ip2007ayn0jzn5knyei","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Comme mentionné précédemment, vous pouvez ajouter, supprimer et modifier à tout moment les **Membres** et les **Cartes de recharge** liés à cette voiture ici.","originalText":"Zoals eerder vermeld, kan je hier op elk moment de **Leden** en **Laadpassen** toevoegen, verwijderen en aanpassen die gelinkt zijn aan deze wagen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"3wZVq5EkY2BctQDsF0u6U","stepId":null},{"id":"cmupf1ip3007gyn0jabnnk7nm","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Autres points importants à noter…**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**1.** Nous vous recommandons de configurer immédiatement un prélèvement SEPA ou une carte de crédit pour le compte professionnel afin d'éviter les retards ou les erreurs de paiement.\n\n**2.** En cas de retard (après la date d'échéance de 30 jours) ou d'erreur de paiement, la plateforme bloquera automatiquement le compte et les solutions de paiement jusqu'à réception du paiement correct.","originalText":"**Andere belangrijke aandachtspunten...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**1.** We adviseren om meteen SEPA domiciliëring of kredietkaart in te stellen voor het bedrijfsaccount, om laattijdige of foutieve betalingen te vermijden.\n\n**2.** Het platform zal bij laattijdige (na vervaltermijn van 30 dagen) of foutieve betaling het account en de laadoplossing(en) automatisch blokkeren, tot correcte betaling is ontvangen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"A8tbvUX27M62JjvfYzF9X","stepId":null},{"id":"cmupf1ip3007iyn0jcvucrix1","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Autres points importants à noter...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**3.** Le fournisseur de la plateforme « Monta » envoie les factures depuis le Danemark (en EUR) et n'est donc pas soumis à Peppol.\n\n**4.** L'attestation bancaire et le document d'enregistrement du fournisseur, nécessaires au bon traitement des factures, sont disponibles ici : [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","originalText":"**Andere belangrijke aandachtspunten...**\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n\n**3.** Platformprovider 'Monta' verstuurt facturen vanuit Denemarken (in EUR) en is daarom niet Peppol-plichtig.\n\n**4.** Bankattest en Vendor Registration document, voor correcte verwerking van facturen, is hier beschikbaar: [https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform](https://support.stroohm.be/aanvraag/bankattest-nieuw-stroohm-platform)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"wWJvmOGN1Mn5oJfhVUTgu","stepId":null},{"id":"cmupf1ip4007kyn0jd48rnu2b","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Accédez aux **Paramètres**.","originalText":"Ga naar **Instellingen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"LnK-tPhU1ec611uA-DD8H","stepId":null},{"id":"cmupf1ip4007myn0jv84i9y2g","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Méthode de facturation**\nVoici les options :\n\n- **Paiement à l’usage** : Tous les frais sont réglés immédiatement selon les modes de paiement spécifiés.\n- **Payer** **par facture** : Tous les frais sont facturés mensuellement. (Pour payer par virement bancaire, veuillez contacter votre gestionnaire de compte.)","originalText":"**Factureringsmethode**\nHier heb je de opties:\n\n- **Betaal per gebruik:** Alle kosten worden meteen afgerekend aan de hand van opgegeven betalingsmethoden.\n- **Betaal via factuur:** Alle kosten worden maandelijks op een factuur verzameld voor betaling (om per overschrijving te kunnen betalen i.p.v. betalingsmethode, gelieve contact opnemen met je accountmanager)","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pA4bMg-XHGy--dOzNEHgl","stepId":null},{"id":"cmupf1ip4007oyn0jdlw2t2iz","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez choisir une méthode de facturation dans ce menu.\n\nSi seule l'option **Paiement à l'usage** apparaît, vous devrez contacter votre gestionnaire de compte STROOHM pour activer le **Payer par facture**.","originalText":"Via dit menu kan je een facturerings-methode kiezen.\n\nAls je hier enkel **Betaal per gebruik** ziet staan, zal je contact moeten opnemen met je accountmanager van STROOHM om **Betaal via factuur** mogelijk te maken.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"MXi3mE4TdZNJ9BvEmL5Kd","stepId":null},{"id":"cmupf1ip5007qyn0jdus854o6","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous pouvez ici ajouter un compte bancaire pour recevoir d'éventuels remboursements.\n\nToutefois, cette option concerne principalement les conducteurs de VE, qui peuvent bénéficier du remboursement pour la recharge à domicile. Elle est donc moins pertinente pour les comptes professionnels.","originalText":"Hier kan je een bankrekening toevoegen om eventuele terugbetalingen te ontvangen.\n\nDit is echter vooral relevant voor de EV drivers zelf, die een thuislaadvergoeding mogen ontvangen. Dit is dus minder van toepassing voor bedrijfsaccounts.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"KtXgBXFpLyfFR6UZErKPF","stepId":null},{"id":"cmupf1ip6007syn0jwsvxgwz4","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Cette option vous permet de recevoir chaque mois un solde positif versé sur le compte bancaire que vous avez indiqué ci-dessus.\n\nElle est particulièrement adaptée aux comptes des conducteurs VE bénéficiant des remboursements de recharge à domicile, et moins pertinente pour les comptes professionnels.","originalText":"Via deze optie kan je kiezen om maandelijks een positief saldo te laten uitbetalen naar de bankrekening die je hierboven hebt ingegeven.\n\nDit is eveneens meer relevant voor een EV driver's account die thuislaad-vergoedingen ontvangt en minder van toepassing op bedrijfsaccounts.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"FSgU1NvGECLHC1YW_t9NV","stepId":null},{"id":"cmupf1ip6007uyn0j8qol7m5u","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous examinez plus en détail la vue Paiement, vous verrez que vous pouvez consulter vos **Factures** ici.","originalText":"Als we verder kijken in de Betaling weergave, dan zie je dat je hier je **Facturen** kunt raadplegen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Poh3zwp6NP8-Nj7l6kU8y","stepId":null},{"id":"cmupf1ip6007wyn0j9u75fsiy","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous survolez une facture avec votre souris, plusieurs options s'afficheront à droite.\n\nSi la facture n'est pas encore réglée, vous pouvez la payer directement ici en cliquant sur **Payer maintenant**.","originalText":"Als je met je muis over een bepaalde factuur zweeft krijg je helemaal rechts een aantal opties.\n\nAls de factuur nog niet betaald werd, kan je deze van hieruit betalen via **Nu betalen**.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"GBGY5PYTNp2YkWoig2jNl","stepId":null},{"id":"cmupf1ip7007yyn0jh1083040","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous aurez également la possibilité de télécharger la facture au format PDF.","originalText":"Daarnaast zal je ook een optie zien om de factuur als PDF-document te downloaden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"qM4pb-If0fz-n1Qeh7agY","stepId":null},{"id":"cmupf1ip70080yn0jwfkyltyv","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si vous faites défiler vers le bas, vous verrez différents types de transactions, comme...","originalText":"Als je naar beneden scrollt, dan zie je allerlei verschillende soorten transacties, zoals...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"vB80bKGB35paCZ740MFtO","stepId":null},{"id":"cmupf1ip70082yn0j6jl0v8r5","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Transactions **Outbound roaming** effectuées à partir de sessions de recharge publiques auprès d'autres fournisseurs de bornes de recharge publiques.","originalText":"**Outbound roaming** transacties van publieke laadsessies bij andere publieke laadpuntproviders.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dsR3-Bt0TAnSkzXf9Xwxn","stepId":null},{"id":"cmupf1ip80084yn0j6u8e56v9","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":" \n\n**Charge sessions** (sessions de recharge) qui se déroulent aux bornes de recharge de votre entreprise.","originalText":"**Laadsessies** die op de laadpunten van jouw bedrijf plaatsvinden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"N29y3PXIKhSZ5AHGTzHdT","stepId":null},{"id":"cmupf1ip80086yn0js3dt012a","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Remboursements de recharge** pour les employés disposant d'une borne de recharge à domicile.\n\nEtc.","originalText":"**Laadvergoedingen** voor werknemers die een thuislaadpunt hebben.\n\nEnzovoort...","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"pHcS5ZW3Iqw_dhXqom1f-","stepId":null},{"id":"cmupf1ip90088yn0j3llqwjev","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Si nous remontons la page, nous voyons l'onglet **Wallets** ici.","originalText":"Als we weer naar boven scrollen, zien we hier het tab **Wallets** staan.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"nHjzbZ8o-SxLC-jRQ8AOk","stepId":null},{"id":"cmupf1ip9008ayn0jssjpqodo","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Vous trouverez ici le Wallet de votre entreprise.\n\nCe Wallet sert à régler les sessions de recharge des membres liés au compte de l'entreprise (par exemple, les employés) et couvertes par votre entreprise.","originalText":"Hier vind je de Wallet van jouw bedrijf terug.\n\nMet deze Wallet worden de laadsessies van leden die gekoppeld zijn aan het bedrijfsaccount _(bv. werknemers)_ betaald die door jouw bedrijf gedekt worden.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"arVrn58sbRQXRlDEjy5uF","stepId":null},{"id":"cmupf1ip9008cyn0jk0eifwf1","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En cliquant sur **Facturation partagée**, vous obtiendrez un aperçu de tous les paiements de facturation fractionnée.","originalText":"Als je naar **Gesplitste facutrering** (Split billing) gaat krijg je het overzicht van alle split billing betalingen.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dU_V5VO30O_zBAc1crLCj","stepId":null},{"id":"cmupf1ip9008eyn0jhl2f6fvu","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Pour rappel…**\n\nLa Facturation partagée s'applique lorsque vous définissez un tarif de facturation public maximal pour les utilisateurs.\n\nSi un utilisateur effectue une recharge publique à un tarif supérieur à celui autorisé, tous les co^ts de recharge excédant le tarif maximal sont facturés directement à l'utilisateur et non au Wallet de l'entreprise.\n\n_Pour plus d'informations, consultez le chapitre 3._","originalText":"**Ter herinnering...**\nSplit billing gebeurt wanneer je een maximaal publiek laadtarief instelt voor gebruikers.\n\nAls de gebruiker publiek gaat laden aan een laadtarief dat hoger is dan toegestaan, worden alle laadkosten die het maximale laadtarief overstijgen rechtstreeks aan de gebruiker aangerekend en niet aan de Wallet van het bedrijf.\n\n_Voor meer info, bekijk Hoofdstuk 3._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"lmD1uRyccufsJEUKpufQC","stepId":null},{"id":"cmupf1ipa008gyn0jz62m1xv8","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"En plus de toutes les données standard, vous pouvez consulter ici le coût total de la session de recharge.","originalText":"Naast alle standaardgegevens, zie je hier de totale kost van de laadsessie.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"y8jutfyK5qfol3r4dug85","stepId":null},{"id":"cmupf1ipa008iyn0jcxmsczvm","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Ces frais de recharge ont été imputés au Wallet de l'entreprise.\n\nIl s'agit donc de frais de recharge au tarif maximal prédéterminé et pris en charge par votre entreprise.","originalText":"Deze laadkosten werden aangerekend aan de Wallet van het bedrijf.\n\nDit zijn dus laadkosten aan het maximale laadtarief dat vooraf bepaald werd en gedekt wordt door jouw bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"QguGSXNlyXXeaQ7o3OLx-","stepId":null},{"id":"cmupf1ipa008kyn0jul2er9a2","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Enfin, vous pouvez voir ici quels frais de recharge ont finalement été pris en charge par l'utilisateur lui-même, car celui-ci a rechargé à un tarif supérieur à celui fixé par l'entreprise.","originalText":"Ten slotte zie je hier welke laadkosten uiteindelijk door de gebruiker zelf betaald werden, omdat hij of zij aan een hoger laadtarief heeft opgeladen dan bepaald werd door het bedrijf.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"q1PAomAcCE0vpqlsvR4Hl","stepId":null},{"id":"cmupf1ipb008myn0jqhzopoms","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Les terminaux de paiement** concernent les entreprises qui proposent ce service à leurs bornes de recharge publiques.\n\nCe tableau récapitulatif vous permettra de suivre les revenus perçus via ces terminaux.\n\n_Pour plus d'informations, veuillez contacter votre gestionnaire de compte chez STROOHM._","originalText":"**Betalingsterminals** zijn van toepassing op bedrijven die dit aanbieden op hun publieke laadpunten.\n\nIn dit overzicht zal je de inkomsten kunnen opvolgen die via de betalingsterminals ontvangen worden.\n\n_Voor meer info, neem contact op met jouw accountmanager bij STROOHM._","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"Sku7Op-TkRORQu7GC0XmN","stepId":null},{"id":"cmupf1ipb008oyn0jv28bb662","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"Plus d'informations concernant la **TVA** suivront prochainement.","originalText":"Meer info over **Belasting** volgt binnekort.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"X8By5JqmWz4nj8-ejBr1l","stepId":null},{"id":"cmupf1ipb008qyn0jre4wasrt","createdAt":"2026-10-01T10:53:19.708Z","updatedAt":"2026-10-01T10:53:19.708Z","translationId":"cmta5fm9801f9xc0jmppast8p","text":"**Vous souhaitez découvrir la démo complète de la plateforme STROOHM ?**\nCliquez alors sur le bouton « Chapitre 1 » ci-dessous.\n\n**Vous souhaitez passer directement à la conclusion ?**\nCliquez alors sur « Continuer ».","originalText":"**De volledige Demo van het STROOHM Platform ontdekken?**\nKlik dan op de onderstaande knop \"Hoofdstuk 1\".\n\n**Naar de afsluiter gaan?**\nKlik dan op 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Ontdek de 'New Hub' van het STROOHM Platform

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Een aantal algemene zaken

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Hoofdstuk 1:

Algemene info over accounts, leden & dashboards

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Wordt wegwijs in het platform, ontdek de terminologie en een bekijk de introductie tot dashboards.

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Hoofdstuk 2:

Laadsessies bekijken en opvolgen

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Alles over laadsessies, hoe je ze interpreteert en welke mogelijkheden qua rapportering er zijn in het platform.

Hoofdstuk 3:

Ledengroepen en prijsgroepen beheren

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Wat zijn ledengroepen en prijsgroepen, en waarom zijn ze belangrijk voor jou als fleetmanager?

Ontdek hoe je deze zaken beheert en waarom ze relevant zijn voor het beheer van Leden.

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Hoofdstuk 4:

Leden beheren

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Ontdek hoe je gebruikers aan jouw bedrijfsaccount toevoegt, beheert of verwijdert.

Hoofdstuk 5:

Terugbetaling van thuislaadsessies

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Alles over de zogenaamde 'Laadvergoeding' en hoe je dit mogelijk maakt voor leden van jouw account.

Hoofdstuk 6:

Laadpassen beheren

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Een gids voor hoe je laadpassen toevoegt, koppelt en verwijdert.

Hoofdstuk 7:

Laadpunten (EVSE) beheren

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Alles over het beheer van laadpunten, in het onderdeel Netwerk.

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Hoofdstuk 8:

Fleet Management

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Haal het maximale uit jouw bedrijfsvloot met de fleetmanagement tools.

(Onderdeel van het FLEET Pack)

Hoofdstuk 9:

Betalingen & facturatie

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Krijg een goed begrip van hoe betalingen juist werken en meer info over de facturatie.

Afsluiter

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Meer self-service in het STROOHM Platform, maar wij blijven uiteraard steeds ter beschikking!

Het nieuwe STROOHM platform

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Klaar voor dit nieuwe hoofdstuk?

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