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","aiText":"Then, click **Add filter**.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jj90axx618v4k656o8h","number":"10","text":"Upload","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/p3vnXcTeb6aSkmwVOrL_0.png","video":null,"createdAt":"2024-11-15T16:25:00.450Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"386","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":2602,"heightOrg":1664,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/JC0_NrOuxVKwF1w0rSnAJ.mp3","audioText":"Now, we see all of the activity for the Pacific Coast Team, with the ability to filter further. You can click on any name to drill down.\n\nLet's see what **Carly Lloyd** has been working on.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"9.743673469387755","captionsUrl":null,"zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":"1","mediaFitMode":"Contain","mediaAlignMode":"Center","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jkh0ayz618v3n8zkmct","number":"5","createdAt":"2024-11-15T16:25:00.471Z","updatedAt":"2024-11-15T16:25:00.471Z","default":false,"text":"Next up, click on \"Blake Cornett\".","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"39.851383054469146","mouseYCooridnate":"65.04090743138742","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":"49.35526043432262","boxHeight":"20.23787375440247","prevslide":null,"nextslide":null,"stepId":"cm3iy9jj90axx618v4k656o8h","tipposition":"left","nextButton":true,"textVisible":null,"htmlValue":"Blake Cornett","aiText":"Now, we see all of the activity for the Pacific Coast Team, with the ability to filter further. You can click on any name to drill down.\n\nLet's see what **Carly Lloyd** has been working on.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jjq0ay8618vhyjk8bpb","number":"11","text":"After that, click on \"made a 11s call to 7077189155\".","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/87lsOeDkb2lK51LsTKcLC.png","video":null,"createdAt":"2024-11-15T16:25:00.451Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"386","mouseXCooridnate":"29.863013698630137","mouseYCooridnate":"33.30078125","editedImage":null,"widthOrg":2794,"heightOrg":1364,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/crIPBDp76a-sYf8tw-A0L.mp3","audioText":"Under Activities, you will see all of Carly's actions. You can click into any activity for specific details like phone call recordings or text messages.\n\nYou can listen to a meeting or call directly within the FrontRace platform.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"13.08734693877551","captionsUrl":null,"zoomPositionX":"13.08430483411906","zoomPositionY":"33.55031770649761","zoomWidth":"64.84449485095062","zoomHeight":"64.84442676146999","playbackRate":"1","mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jku0az9618voi4v50mp","number":"7","createdAt":"2024-11-15T16:25:00.486Z","updatedAt":"2024-11-15T16:25:00.486Z","default":false,"text":"After that, click on \"made a 11s call to 7077189155\".","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"59.82216474183838","mouseYCooridnate":"64.95608677098767","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cm3iy9jjq0ay8618vhyjk8bpb","tipposition":"right","nextButton":true,"textVisible":null,"htmlValue":"made a 11s call to 7077189155","aiText":"Under Activities, you will see all of Carly's actions. You can click into any activity for specific details like phone call recordings or text messages.\n\nYou can listen to a meeting or call directly within the FrontRace platform.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jjq0ayb618vck39wn4g","number":"12","text":"Now, click on \"Group activities by Hour\".","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/ufJDiB-VFCN4pRlCJFYAz.png","video":null,"createdAt":"2024-11-15T16:25:00.451Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"386","mouseXCooridnate":"22.41095890410959","mouseYCooridnate":"12.6953125","editedImage":null,"widthOrg":2794,"heightOrg":1364,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/Jc5Ig-wlzfTyIMtFadCdB.mp3","audioText":"Find activities grouped by hours, days, months, or even years under the **Intervals** tab.\n\nTo quickly uncover periods of empty activity, you can dive into the **Gaps** tab.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"10.03102040816326","captionsUrl":null,"zoomPositionX":"0","zoomPositionY":"0","zoomWidth":"60","zoomHeight":"60","playbackRate":"1","mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jky0azf618vcsnahxb9","number":"9","createdAt":"2024-11-15T16:25:00.488Z","updatedAt":"2024-11-15T16:37:52.095Z","default":false,"text":"Now, click on \"Group activities by Hour\".","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"23.219881870862288","mouseYCooridnate":"10.66558752243414","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":"11.0638275235933","boxHeight":"5.374776170291088","prevslide":null,"nextslide":null,"stepId":"cm3iy9jjq0ayb618vck39wn4g","tipposition":"right","nextButton":true,"textVisible":null,"htmlValue":"

Group activities by

Hour

","aiText":"Find activities grouped by hours, days, months, or even years under the **Intervals** tab.\n\nTo quickly uncover periods of empty activity, you can dive into the **Gaps** tab.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jj80axr618v3jig7f0c","number":"13","text":"After, click on \"Accounts\".","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/SbzJJu6dl7bAUwBunsCFN.png","video":null,"createdAt":"2024-11-15T16:25:00.450Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"386","mouseXCooridnate":"5.095890410958904","mouseYCooridnate":"16.6015625","editedImage":null,"widthOrg":2794,"heightOrg":1364,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/P6LdTiIma4KgCqVWee-SR.mp3","audioText":"Next, navigate to the **Accounts** page for a holistic view of what the account is experiencing across the organization — where multiple people might be involved.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"9.195102040816327","captionsUrl":null,"zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":"1","mediaFitMode":"Cover","mediaAlignMode":"Left","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jkk0az5618vc5yqpw1l","number":"13","createdAt":"2024-11-15T16:25:00.479Z","updatedAt":"2024-11-15T16:25:00.479Z","default":false,"text":"After, click on \"Accounts\".","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"8.300811553973205","mouseYCooridnate":"24.222088381201825","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cm3iy9jj80axr618v3jig7f0c","tipposition":"bottom","nextButton":true,"textVisible":null,"htmlValue":"

","aiText":"Next, navigate to the **Accounts** page for a holistic view of what the account is experiencing across the organization — where multiple people might be involved.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jj80axp618v6ttv3w3g","number":"14","text":"Click on \"Carnegie Learning\".","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/2OhXIyyNErUhuoExlOjmx.png","video":null,"createdAt":"2024-11-15T16:25:00.450Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"386","mouseXCooridnate":"16.383561643835616","mouseYCooridnate":"32.12890625","editedImage":null,"widthOrg":2151,"heightOrg":1440,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/R1pEl9xWntqO4E2iOQTMk.mp3","audioText":"You'll see your list of accounts, with filters and totals. You're able to sort by **Value**, time spent by **Minutes**, **Meetings**, and more.\n\nLet's check out the **Pioneer Tech Partners** account.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"11.12816326530612","captionsUrl":null,"zoomPositionX":"0","zoomPositionY":"0","zoomWidth":"98.66589183538733","zoomHeight":"98.66655766229992","playbackRate":"1","mediaFitMode":"Contain","mediaAlignMode":"Center","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jkj0az3618vy3pxmzz7","number":"23","createdAt":"2024-11-15T16:25:00.478Z","updatedAt":"2024-11-15T16:38:18.324Z","default":false,"text":"Click on \"Carnegie Learning\".","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"26.31628982518377","mouseYCooridnate":"46.77897370313512","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cm3iy9jj80axp618v6ttv3w3g","tipposition":"right","nextButton":true,"textVisible":null,"htmlValue":"Carnegie Learning","aiText":"You'll see your list of accounts, with filters and totals. You're able to sort by **Value**, time spent by **Minutes**, **Meetings**, and more.\n\nLet's check out the **Pioneer Tech Partners** account.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jj90ay0618v4h4adb6q","number":"15","text":"Upload","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/F6ngoqm1SqI9UwUu_Hzld.png","video":null,"createdAt":"2024-11-15T16:25:00.450Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":3290,"heightOrg":1440,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/8ygeab_PPzPosv9Sbu954.mp3","audioText":"You’ll notice several team members across both sales and support are working on the Pioneer Tech Partners account.\n\nIs your team collaborating effectively to maximize value for the account? Are the hours being invested translating into a profitable ROI?\n\nThere are endless questions, all with answers right within FrontRace.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"17.63265306122449","captionsUrl":null,"zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":"1","mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jke0ayv618vbgupwgox","number":null,"createdAt":"2024-11-15T16:25:00.470Z","updatedAt":"2024-11-15T16:38:44.848Z","default":false,"text":"You’ll notice several team members across both sales and support are working on the Pioneer Tech Partners account.\n\nIs your team collaborating effectively to maximize value for the account? Are the hours being invested translating into a profitable ROI?\n\nThere are endless questions, all with answers right within FrontRace.","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"21.06864866270391","mouseYCooridnate":"67.31899155651652","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":"8.145331669222609","boxHeight":"64.85796205164101","prevslide":null,"nextslide":null,"stepId":"cm3iy9jj90ay0618v4h4adb6q","tipposition":"autostart","nextButton":true,"textVisible":null,"htmlValue":null,"aiText":null,"aiTextVisible":false,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jjn0ay3618v905f38bt","number":"16","text":"Upload","image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/bVO3l74D_pVbqCnR7YV3E.png","video":null,"createdAt":"2024-11-15T16:25:00.451Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"386","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":2252,"heightOrg":1440,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/RL1xMGs3k-i3f6oCK3b_p.mp3","audioText":"Go to **Opportunities** for a full view of your sales pipeline—new deals and renewals.\n\nTrack every touchpoint and activity tied to won or lost deals, gaining insights into what works and what doesn’t.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"12.06857142857143","captionsUrl":null,"zoomPositionX":"0","zoomPositionY":"0","zoomWidth":"80","zoomHeight":"80","playbackRate":"1","mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jkp0az7618vwut7m4t7","number":"26","createdAt":"2024-11-15T16:25:00.484Z","updatedAt":"2024-11-15T16:25:00.484Z","default":false,"text":"Once that's done, click here.","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"11.230062482194441","mouseYCooridnate":"30.525586427404267","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cm3iy9jjn0ay3618v905f38bt","tipposition":"left","nextButton":true,"textVisible":null,"htmlValue":"

","aiText":"Go to **Opportunities** for a full view of your sales pipeline—new deals and renewals.\n\nTrack every touchpoint and activity tied to won or lost deals, gaining insights into what works and what doesn’t.","aiTextVisible":true,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jjp0ay5618vvu5xkbkq","number":"17","text":null,"image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/JoIjXX7Is5YixaTx1b4yw.png","video":null,"createdAt":"2024-11-15T16:25:00.451Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":2252,"heightOrg":1440,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"","trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/QGmAolmknENDuoWWJnBP5.mp3","audioText":"We’ve applied a filter for the last 12 months, showing a collective win rate of **27.32%**.\n\nLet’s add an **ICP filter** to see how we’re performing with our ideal opportunities.","voice":"FPQ1Odtu8U6Edy2qyGcI","audioLanguage":null,"audioDuration":"10.8669387755102","captionsUrl":null,"zoomPositionX":"0.1675784184823441","zoomPositionY":"0","zoomWidth":"88.2783738730278","zoomHeight":"88.27898055957148","playbackRate":"1","mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"hotspots":[{"id":"cm3iy9jky0azd618v6vf7k3hd","number":null,"createdAt":"2024-11-15T16:25:00.488Z","updatedAt":"2024-11-15T16:25:00.488Z","default":false,"text":"We’ve applied a filter for the last 12 months, showing a collective win rate of **27.32%**.\n\nLet’s add an **ICP filter** to see how we’re performing with our ideal opportunities.","bgcolor":"#3f53d8","textcolor":"#fff","mouseXCooridnate":"31.550036097097216","mouseYCooridnate":"33.24744868491153","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":"14.12130897667927","boxHeight":"11.54026112958712","prevslide":null,"nextslide":null,"stepId":"cm3iy9jjp0ay5618vvu5xkbkq","tipposition":"right","nextButton":true,"textVisible":null,"htmlValue":null,"aiText":null,"aiTextVisible":false,"anchorNodeId":null}],"chapter":null,"comments":[]},{"id":"cm3iy9jjq0ay9618vk3zwafka","number":"18","text":null,"image":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/uU2YBRenzne7PMf-xVODo.png","video":null,"createdAt":"2024-11-15T16:25:00.451Z","updatedAt":"2024-11-15T16:35:50.522Z","demoId":"cm3iy9jhq0axl618vrfea1445","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":2252,"heightOrg":1440,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"","trimStart":"0","trimEnd":"100","videoWidth":null,"videoHeight":null,"videoDuration":null,"audio":"https://media.supademo.com/cm34mq9wf0c6pad3x6kn80kbb/audio/M3zghifuTjrV8aDZdsvda.mp3","audioText":"With the **ICP filter** applied, the win rate drops significantly, by about 8 percentage points.\n\nAre these truly our Ideal Customers? 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Are we investing too many resources in opportunities outside our ICP that may be yielding lower 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