Amplify

Dear Ashley,

I hope this message finds you well. I wanted to reach out to share an exciting opportunity at HelioTech as a Client Support Specialist. Given your impressive background in customer service, particularly your experience managing high-volume contact center interactions and your proficiency with CRM platforms like Bullhorn, I believe you could be an excellent fit for this role.

At HelioTech, you'll play a vital role as the first point of contact for our customers, providing empathetic and solutions-focused support across phone, email, and live chat channels. Your proven ability to resolve complex issues efficiently, maintain high customer satisfaction ratings, and collaborate with technical teams aligns perfectly with our key responsibilities. The position offers the chance to leverage your strong problem-solving skills in a fast-paced, fully remote environment, with opportunities for professional development and growth within our inclusive company culture.

This role also benefits from comprehensive medical, dental, and vision coverage, a 401(k) match, flexible PTO, and paid volunteer days—showing our commitment to supporting our team both professionally and personally.

We believe your experience, skills, and proactive approach could make a meaningful impact here at HelioTech. I’d love to discuss how your background could align with this opportunity. Please let me know if you’re interested in learning more.

Looking forward to connecting!

Best regards,
[Your Name]