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Börja med att kopiera betalreferensen eller fakturanumret från din betalleverantör. 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Finns årdern där men inte i Specter? Då har överföringen misslyckats. Detta är ett tecken på att något i kopplingen behöver undersökas närmare.","voice":"kkwvaJeTPw4KK0sBdyvD","audioLanguage":null,"audioDuration":13.87102040816326,"captionsUrl":"https://media.supademo.com/cmhx5o9b003qp0a0ic9p1ekki/captions/2NFYGHN7zVh8RzarwYeqv.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"PINtD0w3HsH9T_c9urSNj","number":null,"createdAt":"2026-05-25T13:16:46.417Z","updatedAt":"2026-06-05T11:26:50.715Z","default":false,"text":"Om fakturan inte hittas i Specter, kontrollera Svea-portalen.\n\nFinns ordern där men inte i Specter?\n\nDå har överföringen misslyckats. 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