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Messaging","entityType":"DemoTitle","demoId":"cmtbevzbt0zw9qmbslq36xqu2","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmtbk5vp2003m0b0jw36xftb5","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Découvrez comment Milo Guest Agent automatise la messagerie avec les clients grâce à des réponses basées sur l'IA, la connaissance de l'établissement, les paramètres de disponibilité, l'accès web et des styles de messagerie personnalisables.","originalText":"See how Milo Guest Agent automates guest messaging with AI-powered replies, property knowledge, availability settings, web access, and customizable messaging styles.","entityType":"DemoMetaDesc","demoId":"cmtbevzbt0zw9qmbslq36xqu2","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmtbk5vp300530b0jbe0z74f3","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"

Configurer Milo Guest Agent

","originalText":"

Set Up Milo Guest Agent

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmtbeyr2t10knqmbs5dmzl49p","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmtbk5vp300580b0jssmntn4r","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"

Prêt à mettre Milo au travail ?

","originalText":"

Ready to put Milo to work?

","entityType":"ChapterHeading","demoId":null,"chapterId":"cmtbeyr4j10kxqmbs77113psd","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmtbk5vp300540b0jkttjxm9i","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"

Découvrez comment Milo gère automatiquement les questions des clients, utilise les informations de votre établissement, respecte vos horaires de disponibilité et sait quand redonner la parole à votre équipe.

","originalText":"

See how Milo automatically handles guest questions, uses your property information, respects your availability hours, and knows when to hand the conversation back to your team.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmtbeyr2t10knqmbs5dmzl49p","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmtbk5vp300590b0jtr4muyn7","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"

Explorez Millenium Connect et découvrez comment Milo et le reste de la plateforme peuvent vous aider.
Automatisez la communication avec vos clients et rationalisez vos opérations.

","originalText":"

Explore Millenium Connect and see how Milo and the rest of the platform can help you
automate guest communication and streamline your operations.

","entityType":"ChapterDesc","demoId":null,"chapterId":"cmtbeyr4j10kxqmbs77113psd","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmtbk5vp300550b0jr0jodurt","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Essayez la démo interactive","originalText":"Try interactive demo","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmtbeyr3610kqqmbsp3hy4u66","hotspotId":null,"stepId":null},{"id":"cmtbk5vp300560b0jskbfnu39","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Ou commencez un essai gratuit","originalText":"Or start free trial","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"Lzvxrb-YWTHHA1_0qaBNZ","hotspotId":null,"stepId":null},{"id":"cmtbk5vp3005a0b0jebbholqv","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Commencez gratuitement","originalText":"Start for Free","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmtbeyr5010l1qmbswo4ng32s","hotspotId":null,"stepId":null},{"id":"cmtbk5vp2003o0b0jasxt6puu","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Vous disposez de deux moyens pour contrôler la façon dont Milo gère les réponses des invités.","originalText":"You have two ways to control how Milo handles guest replies.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"dMU5Pt0YoB59a-AHAV1TB","stepId":null},{"id":"cmtbk5vp2003s0b0jjuj9m4d5","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Pour commencer, cliquez sur le bouton Activer l'agent invité pour activer les fonctionnalités de réponse aux invités de Milo.","originalText":"To start, click the Activate Guest Agent button to enable Milo's guest response features.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbewfx1101hqmbsmx96fu7x","stepId":null},{"id":"cmtbk5vp2003w0b0j7o703maq","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Avec le mode Autopilot, Milo répond automatiquement lorsqu'il est sûr de lui et fait intervenir votre équipe en cas de besoin.","originalText":"With Autopilot, Milo replies automatically when it’s confident and brings in your team when needed.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbewjr8102vqmbs7gvqd4x3","stepId":null},{"id":"cmtbk5vp200400b0jhagep23c","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"En mode Brouillon, Milo prépare des suggestions de réponses que votre équipe peut examiner et envoyer, vous laissant un contrôle total avant que quoi que ce soit ne parvienne au destinataire.","originalText":"With Draft mode, Milo prepares suggested replies for your team to review and send, giving you full control before anything reaches the guest.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbewm6g103fqmbszor8cuw9","stepId":null},{"id":"cmtbk5vp200440b0j0b4876jz","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Ensuite, choisissez les établissements pour lesquels Milo doit gérer les messages des clients. Sélectionnez des établissements spécifiques ou laissez cette option activée pour tous vos établissements.","originalText":"Next, choose which properties Milo should handle guest messages for. Select specific properties, or keep it enabled across all your properties.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbewuy81062qmbs6lxyxwwp","stepId":null},{"id":"cmtbk5vp200480b0jloyjvhxx","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Cliquez sur « Sélectionner les propriétés » pour choisir les propriétés pour lesquelles Milo doit gérer les messages des clients.","originalText":"Click Select properties to choose which properties Milo should handle guest messages for.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbewvp3106qqmbsflt6fzxo","stepId":null},{"id":"cmtbk5vp2004c0b0j448o02u1","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez si vous souhaitez que Milo soit toujours disponible ou cliquez sur « Définir les heures » pour définir des plages horaires spécifiques pendant lesquelles il doit traiter les messages des invités.","originalText":"Choose whether to keep Milo always available or click Set hours to define specific times when it should handle guest messages.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbewxv41088qmbs84hg14i0","stepId":null},{"id":"cmtbk5vp2004g0b0jxx6v5ugn","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez les périodes de disponibilité de Milo (tous les jours, en semaine uniquement ou le week-end), puis définissez les horaires et le fuseau horaire qui conviennent à votre activité.","originalText":"Choose when Milo should be available - every day, weekdays only, or weekends - then set the hours and timezone that fit your operation.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbex0281093qmbst8dlhn47","stepId":null},{"id":"cmtbk5vp3004k0b0jnv1ga19j","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez ce que Milo doit faire lorsqu'il ne peut pas répondre : rester silencieux ou envoyer une réponse en attente pour informer le client que votre équipe le recontactera.","originalText":"Choose what Milo should do when it can’t answer - stay silent, or send a holding reply to let the guest know your team will follow up.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbex5z910b4qmbs60wfohh6","stepId":null},{"id":"cmtbk5vp3004o0b0jjoomw5xd","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Définissez un délai de réponse pour que les réponses de Milo paraissent plus naturelles et humaines, ou pour donner à votre équipe le temps d'intervenir avant sa réponse.","originalText":"Set a response delay to make Milo’s replies feel more natural and human, or to give your team time to step in before it responds.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbexdew10clqmbsbfw2cpmv","stepId":null},{"id":"cmtbk5vp3004s0b0j1c9yejjf","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Activez les sources web que Milo peut utiliser lorsque la réponse ne se trouve pas dans votre base de connaissances, notamment les itinéraires et les transports, les recommandations locales et la météo.","originalText":"Enable the web sources Milo can use when the answer isn’t in your knowledge base - including directions & transport, local recommendations, and weather.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbexi8j10deqmbsydpz6kyl","stepId":null},{"id":"cmtbk5vp3004w0b0jfkz0m7z4","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Enfin, choisissez le style de communication qui correspond le mieux à votre marque et appliquez-le à tous les établissements ou personnalisez-le pour chaque établissement.","originalText":"Finally, choose the messaging style that best fits your brand - and apply it to all properties or customize it by property.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmtbexlxr10edqmbsapphk7e3","stepId":null},{"id":"cmtbk5vp300500b0jmarg0eu7","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-08-27T13:28:12.467Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Cliquez maintenant sur le bouton Enregistrer pour appliquer vos paramètres de 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disposez de deux moyens pour contrôler la façon dont Mylo gère les réponses des invités.","originalText":"You have two ways to control how Milo handles guest replies.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"AblR0T6u1sYp_Uqqlxhur"},{"id":"cmtbk5vp2003r0b0jkfd0yy05","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Tout d'abord, activez Mylo Guest Agent pour permettre les réponses automatisées aux invités et accéder à ses paramètres de communication.","originalText":"First, activate Milo Guest Agent to enable automated guest responses and access its communication settings.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbewfx0101gqmbsf0miiyj9"},{"id":"cmtbk5vp2003v0b0j4csfhfdl","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Avec le mode Autopilot, Mylo répond automatiquement lorsqu'il est sûr de lui et fait intervenir votre équipe en cas de besoin.","originalText":"With Autopilot, Milo replies automatically when it’s confident and brings in your team when needed.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbewjr8102uqmbscg6wajsy"},{"id":"cmtbk5vp2003z0b0j8lg3kqh9","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"En mode Brouillon, Mylo prépare des suggestions de réponses que votre équipe peut examiner et envoyer, vous laissant un contrôle total avant que quoi que ce soit ne parvienne au destinataire.","originalText":"With Draft mode, Milo prepares suggested replies for your team to review and send, giving you full control before anything reaches the guest.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbewm6g103eqmbs8yckcg7k"},{"id":"cmtbk5vp200430b0jpb0azbgn","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez les établissements pour lesquels Mylo doit gérer les messages des clients. Sélectionnez des établissements spécifiques ou activez cette fonctionnalité pour tous vos établissements.","originalText":"Choose which properties Milo should handle guest messages for. Select specific properties, or keep it enabled across all your properties.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbewuy71061qmbsfhnpog9h"},{"id":"cmtbk5vp200470b0jlcoy92o1","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Cliquez sur « Sélectionner les propriétés » pour choisir les propriétés pour lesquelles Mylo doit gérer les messages des clients.","originalText":"Click Select properties to choose which properties Milo should handle guest messages for.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbewvp3106pqmbs4h0648ws"},{"id":"cmtbk5vp2004b0b0jm1jpnvxh","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez si vous souhaitez que Mylo soit toujours disponible ou cliquez sur « Définir les heures » pour définir des plages horaires spécifiques pendant lesquelles il doit traiter les messages des invités.","originalText":"Choose whether to keep Milo always available or click Set hours to define specific times when it should handle guest messages.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbewxv41087qmbs3x72py5x"},{"id":"cmtbk5vp2004f0b0jwt77h9ni","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez les périodes de disponibilité de Mylo (tous les jours, en semaine uniquement ou le week-end), puis définissez les horaires et le fuseau horaire qui conviennent à votre activité.","originalText":"Choose when Milo should be available - every day, weekdays only, or weekends - then set the hours and timezone that fit your operation.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbex0281092qmbs84vb36yn"},{"id":"cmtbk5vp3004j0b0jsudv13kw","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Choisissez ce que Mylo doit faire lorsqu'il ne peut pas répondre : rester silencieux ou envoyer une réponse en attente pour informer le client que votre équipe le recontactera.","originalText":"Choose what Milo should do when it can’t answer - stay silent, or send a holding reply to let the guest know your team will follow up.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbex5z810b3qmbsnr9ei0kr"},{"id":"cmtbk5vp3004n0b0ja55hehd5","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Définissez un délai de réponse pour que les réponses de Mylo paraissent plus naturelles et humaines, ou pour donner à votre équipe le temps d'intervenir avant sa réponse.","originalText":"Set a response delay to make Milo’s replies feel more natural and human, or to give your team time to step in before it responds.","entityType":"StepAudioText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":null,"stepId":"cmtbexdev10ckqmbsjuoptsc3"},{"id":"cmtbk5vp3004r0b0jn1nm0oo1","createdAt":"2026-08-27T13:28:12.467Z","updatedAt":"2026-10-20T22:23:31.312Z","translationId":"cmtbk5vog003k0b0jep1f8p3p","text":"Activez les sources web que Mylo peut utiliser lorsque la réponse ne se trouve pas dans votre base de connaissances - 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