1f:I[80532,["https://cdn.supademo.com/v3.25.81/_next/static/chunks/1s2fk1qiohww4.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/07ncpq7rjqz4y.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1xkukh0-9i7ut.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/09avfn1e0ica7.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/19smqnel40bj3.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3xo6-h2m3txsp.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3hmex_cb1t3kl.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0yt6c0cs-9242.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0dh-gcuzjb-s5.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3hurkyjme4q1r.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2jo_qx3cuh_qp.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2utjyouv-rab-.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/36k-3k236u26x.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/04ald6z8hw3iv.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3-7_u291g0vl1.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3k75tcv2684z2.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3f163oqmqrna9.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1zsklqhlqkjc9.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2msopkmn-v204.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/14e707kgxt4_n.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0zg75d6vrr9oy.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0h_c8n_gyrya-.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1-z3k81yz59qj.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/35hiitja80hpt.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1w07f1tscgpso.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3h71hfz5dkusp.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/06b8n_z48dpyt.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1w8bha6u2v21m.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2lhcdv1d_aw4t.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1p5_v0ahgna_r.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2_y4q2uwm3dwx.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2xm5ig2gpmxc8.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/072grxmg6dddv.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3wssats7gc7o-.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0bx8fnnqyeh0j.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0pb6956lprj0z.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1_776vsoy65cr.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2jfwdvldr2ine.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2f7jflnpcjc2z.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0t1-7p6cmwjaw.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0kat5sqf13pml.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2qkqhul4fqg4t.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/318de45sfhkoh.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2hz_mevhilhr6.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3q2pkoabxir6e.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/095bf44zuyjd-.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1oneabg2h1n55.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/14f9ilelqsj_5.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/350rgf14x7sgr.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/143vsbxpqh8l0.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/26s_3dx9k2kg8.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3o0gf83a_2ud9.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/12ytt05ct1dhk.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1akd1zuadq633.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/0hguu9dlgyy3f.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/398rg9f9uyuoq.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/3xuq2-1kfijc1.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1z9uzl7jp8dgt.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1pvryc76htbar.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/2277ivz64igcb.js","https://cdn.supademo.com/v3.25.81/_next/static/chunks/1x5gsvheywrf8.js"],"EmbedViewPage",1] 20:T413,21:T49c,

22:T479,23:T5c9,

Please check the internal inventory

8:48 AM

via Internal note

10:["$","$L1f",null,{"demo":{"id":"cmu2q692f04opqm12u6f3msic","createdAt":"2026-09-15T13:46:14.247Z","updatedAt":"2026-09-22T18:54:25.874Z","title":"3. Create Tickets in Atlas Support ","published":true,"color":"bg-gray-200","authorId":"cmt1ny9gx0008wj0j4u4aoajq","metadesc":"Learn how to create a support ticket, add team members, attach documentation and files, set priority and status, and collaborate with internal notes in Atlas.","customMetadataImage":null,"ctabtntext":"Create demo","ctabtncolor":"#4f46e5","ctabtntextcolor":"#fff","ctabtnlink":"https://supademo.com","autoplay":false,"autoplayduration":2000,"autoPlayDelay":1000,"customizePerStep":false,"showplaypause":true,"loop":false,"progressbar":true,"showPlayBar":true,"font":"Default","workspaceId":"cm18xz2bt044aki5zssgvfrc4","darkmode":false,"shared":true,"folderId":"cmud18u3m00eo310jn6p8ndmy","border":true,"nextButton":true,"showSteps":false,"globalSettings":true,"hotspotTextVisible":true,"hotspotAnimationVisible":true,"hotspotOpacity":100,"number":null,"topBar":true,"indexable":true,"displayAuthor":false,"displayDescription":false,"showSupademoLink":true,"showReplayButton":true,"showFullscreenButton":true,"showCCButton":true,"disableKeyboardNavigation":false,"captionsPosition":"Bottom","archived":false,"archivedAt":null,"domainURL":"https://app.atlas.so/inbox/all","brandLogo":null,"allowDuplicate":false,"recordOwnVoice":false,"backgroundId":null,"backgroundMusicUrl":null,"backgroundMusicVolume":50,"demoSource":"Extension","type":"Default","fullWidth":false,"detectBrowserLanguage":true,"sourceLanguage":"English","customFontId":null,"mobileHotspotView":true,"config":null,"showWatermark":null,"watermarkLogoUrl":null,"watermarkText":null,"watermarkLink":null,"sendNotification":true,"allowExternalComments":false,"currentPublishedVersion":null,"hasUnpublishedChanges":true,"author":{"id":"cmt1ny9gx0008wj0j4u4aoajq","name":"Astrid Jauregui","image":"https://lh3.googleusercontent.com/a/ACg8ocLzitlpGHQr-hHwyQSRDaAnoqxkvI6_2Xr1SIoYostga4DRWg=s96-c"},"steps":[{"id":"cmu2q94dn05b4qm12qg833f50","number":1,"text":null,"image":null,"video":null,"createdAt":"2026-09-15T13:48:28.139Z","updatedAt":"2026-09-15T20:42:43.594Z","demoId":"cmu2q692f04opqm12u6f3msic","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/audio/Bjx5nLMP3PzJVvKWjp82q.mp3","audioText":"Creating a ticket takes seconds in Atlas — right from the inbox, with your team, files, and notes all in one window.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":6.765714285714286,"captionsUrl":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/captions/Bjx5nLMP3PzJVvKWjp82q.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[],"chapter":{"id":"cmu2q94dw05b6qm12lap7cabh","stepId":"cmu2q94dn05b4qm12qg833f50","enabled":true,"type":"Link","skip":false,"heading":"Create and Manage Support Tickets in Atlas","description":"A full walkthrough of creating a ticket — composing the first message, adding files and documentation, and setting status, priority, and assignee.","headingColor":"#fff","descriptionColor":"#fff","theme":"Dark","blurIntensity":24,"embedCode":null,"layout":"Left","coverImageType":"STEP","coverImageSource":null,"logoEnabled":true,"logoSource":"","logoAltText":null,"emailValidationMode":"CompanyEmail","phoneValidationEnabled":false,"labelledFormEnabled":false,"buttons":[{"id":"cmu2q94ee05b9qm120372ptn6","createdAt":"2026-09-15T13:48:28.166Z","updatedAt":"2026-09-15T13:48:28.166Z","chapterId":"cmu2q94dw05b6qm12lap7cabh","content":"Get Started","btnColor":"#4f46e5","color":"#fff","linkTxt":"cmu2q6cay04p0qm12rwc7ltby","isLinkExternal":false,"openInNewTab":true,"animation":"Ripple","order":0,"isBold":true,"isItalic":false}],"backgroundId":null,"background":null,"formFields":[]},"videoProject":null},{"id":"cmu2q6cay04p0qm12rwc7ltby","number":2,"text":null,"image":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/83zqVSLmBu3FtK3HEX61f.jpg","video":null,"createdAt":"2026-09-15T13:46:18.442Z","updatedAt":"2026-09-15T20:42:43.594Z","demoId":"cmu2q692f04opqm12u6f3msic","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"36.223958333333336","mouseYCooridnate":"91.98682766190998","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/audio/g_yBPzStyS00THdpXQLHs.mp3","audioText":"Every ticket starts here — click Compose, right in your inbox, whenever a new conversation needs its own ticket.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":6.4,"captionsUrl":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/captions/g_yBPzStyS00THdpXQLHs.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/inbox/all","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmu2q6cay04p1qm12xbj133ey","number":1,"createdAt":"2026-09-15T13:46:18.442Z","updatedAt":"2026-09-15T20:41:52.936Z","default":true,"text":"Click Compose.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"36.22395833333334","mouseYCooridnate":"91.98682766190997","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":6.927083333333334,"boxHeight":5.26893523600439,"prevslide":null,"nextslide":null,"stepId":"cmu2q6cay04p0qm12rwc7ltby","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"

Add your message here

","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmu2q7wnn050zqm12rqs8u805","number":24,"text":null,"image":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/n_ElAYLnndL3Cs-8z-Swm.jpg","video":null,"createdAt":"2026-09-15T13:47:31.475Z","updatedAt":"2026-09-15T20:42:43.594Z","demoId":"cmu2q692f04opqm12u6f3msic","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"44.140625","mouseYCooridnate":"75.57628979143797","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/audio/LgrwRiboReGsf4fytv0Fn.mp3","audioText":"And there it is — status set to Open, so anyone glancing at this ticket knows exactly where it stands.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":6.112653061224489,"captionsUrl":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/captions/LgrwRiboReGsf4fytv0Fn.vtt","zoomPositionX":0,"zoomPositionY":15,"zoomWidth":85,"zoomHeight":85,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/inbox/all","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmu2q7wnn0510qm12bm2p88fb","number":22,"createdAt":"2026-09-15T13:47:31.475Z","updatedAt":"2026-09-15T20:41:57.333Z","default":true,"text":"Confirm the status.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"44.140625","mouseYCooridnate":"75.57628979143797","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":6.510416666666667,"boxHeight":3.622392974753018,"prevslide":null,"nextslide":null,"stepId":"cmu2q7wnn050zqm12rqs8u805","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"$20","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmu2q7xec051cqm126jleqlgw","number":25,"text":null,"image":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/cqAG4SnLtzyevxTH-1Jt0.jpg","video":null,"createdAt":"2026-09-15T13:47:32.436Z","updatedAt":"2026-09-15T20:42:43.594Z","demoId":"cmu2q692f04opqm12u6f3msic","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"48.203125","mouseYCooridnate":"71.02085620197585","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/audio/C1YAWVcNGSv3XZqT8N3AS.mp3","audioText":"Priority works the same way — click it to flag how urgently this ticket actually needs attention.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":5.877551020408164,"captionsUrl":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/captions/C1YAWVcNGSv3XZqT8N3AS.vtt","zoomPositionX":2.1875,"zoomPositionY":10,"zoomWidth":90,"zoomHeight":90,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/inbox/all","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmu2q7xec051dqm12eqclck7i","number":23,"createdAt":"2026-09-15T13:47:32.436Z","updatedAt":"2026-09-15T20:41:57.491Z","default":true,"text":"Click Priority.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"48.203125","mouseYCooridnate":"71.02085620197585","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":5.989583333333334,"boxHeight":3.293084522502744,"prevslide":null,"nextslide":null,"stepId":"cmu2q7xec051cqm126jleqlgw","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"$21","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmu2q80580523qm126v64a8wf","number":26,"text":null,"image":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/yJJeoJy06VPtby7PHoRt2.jpg","video":null,"createdAt":"2026-09-15T13:47:35.996Z","updatedAt":"2026-09-15T20:42:43.594Z","demoId":"cmu2q692f04opqm12u6f3msic","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"49.140625","mouseYCooridnate":"79.6377607025247","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/audio/iB-gD-CILO4PTLphMSawS.mp3","audioText":"Choose Low for anything that isn't urgent — it keeps the queue sorted so nothing important gets buried.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":5.381224489795918,"captionsUrl":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/captions/iB-gD-CILO4PTLphMSawS.vtt","zoomPositionX":3.645833333333336,"zoomPositionY":10,"zoomWidth":90,"zoomHeight":90,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/inbox/all","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmu2q80580524qm12b1duuxko","number":24,"createdAt":"2026-09-15T13:47:35.996Z","updatedAt":"2026-09-15T20:41:57.644Z","default":true,"text":"Select Low.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"49.140625","mouseYCooridnate":"79.6377607025247","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":7.239583333333334,"boxHeight":3.622392974753018,"prevslide":null,"nextslide":null,"stepId":"cmu2q80580523qm126v64a8wf","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"$22","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmu2q80zr0526qm12y7c0zyht","number":27,"text":null,"image":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/LxoaJ4DK9l3H3FbeYu8P9.jpg","video":null,"createdAt":"2026-09-15T13:47:37.095Z","updatedAt":"2026-09-15T20:43:09.748Z","demoId":"cmu2q692f04opqm12u6f3msic","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"52.05729166666667","mouseYCooridnate":"71.02085620197585","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/audio/XiKBqgVgxmuYYaLXcZXaS.mp3","audioText":"Click Assignee to hand this ticket off to the exact right person on your team, so nothing falls through the cracks.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":5.877551020408164,"captionsUrl":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/captions/XiKBqgVgxmuYYaLXcZXaS.vtt","zoomPositionX":6.5625,"zoomPositionY":10,"zoomWidth":90,"zoomHeight":90,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/inbox/all","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmu2q80zr0527qm12oih03sdm","number":25,"createdAt":"2026-09-15T13:47:37.095Z","updatedAt":"2026-09-15T20:41:57.758Z","default":true,"text":"Click Assignee.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"52.05729166666667","mouseYCooridnate":"71.02085620197585","style":"Area","animation":"Pulse","isVisible":true,"boxWidth":5.46875,"boxHeight":3.293084522502744,"prevslide":null,"nextslide":null,"stepId":"cmu2q80zr0526qm12y7c0zyht","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"

Add your internal note – this will only be seen by team members

Created ticket #1042 for Joshua Johnson.

View ticket