52:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1dy9-kt_q9rn-.js" 53:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/24rkqobx_my1x.js" 54:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0l5eob939dqub.js" 55:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0tqt4y-wi781z.js" 56:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/21kh29w-n2bri.js" 57:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1oneyf5e8ibdn.js" 58:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/2tvv0z1kvkj2-.js" 59:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0d-bkepw2dd92.js" 5a:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/241g7ckkkdie6.js" 5b:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1iv2mzunza0ch.js" 5c:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/3z8n3qeo-e9nu.js" 5d:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0x9arm990t0e2.js" 5e:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1jrtogx152zca.js" 5f:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0k__f896gy3sy.js" 60:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/39yimx4sfcjwc.js" 61:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0-i4n1sufp48l.js" 62:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1jal_qfl1re2c.js" 63:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/3yyhya5arjejp.js" 64:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/21ok6-61v8uiq.js" 65:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/2xlfxgav-3mcg.js" 66:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/0m1ojmrub1sz0.js" 67:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1a5uagu6banz3.js" 68:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/21jmprqjoeduc.js" 69:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/337bqhl9r2y8a.js" 6a:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/43eggz5n34r3j.js" 6b:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/1-hokf1535-ba.js" 6c:"https://cdn.supademo.com/v3.25.184/_next/static/chunks/3r_f-q_zm1_du.js" 6d:I[80532,["$13","$14","$15","$16","$17","$18","$19","$1a","$1b","$1c","$1d","$1e","$1f","$20","$21","$22","$23","$24","$25","$26","$27","$28","$29","$2a","$2b","$2c","$2d","$2e","$2f","$30","$31","$32","$33","$34","$35","$36","$37","$52","$53","$54","$55","$56","$57","$58","$59","$5a","$5b","$5c","$5d","$5e","$5f","$60","$61","$62","$63","$64","$65","$66","$67","$68","$69","$6a","$6b","$6c"],"EmbedViewPage",1] 6e:T499,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":0,"width":1838,"height":929},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":813.7133333333334,"y":299.6025,"width":167.2199999999999,"height":20.12833333333333,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"iirtmbv","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":821.455,"y":378.5675,"width":219.86333333333334,"height":20.12833333333333,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"e6lqzad","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":true,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}6f:T5d7,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":0,"width":1838,"height":929},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":818.3583333333333,"y":308.89250000000004,"width":235.34666666666658,"height":24.773333333333312,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"up7iziv","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":649.59,"y":517.9175,"width":161.02666666666664,"height":26.3216666666666,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"qj8dgk5","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":497.85333333333335,"y":519.4658333333333,"width":47.998333333333335,"height":18.58000000000004,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"qyx5xh3","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}70:T844,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":1,"width":1835,"height":928},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":605.1727333990667,"y":313.2018031673667,"width":143.7942366034,"height":24.738793394133324,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"5e2ulx4","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":824.729524772,"y":311.6556285802333,"width":157.70980788760005,"height":182.44860128173332,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"32cr006","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":606.7189079862001,"y":412.15697674390003,"width":162.348331649,"height":20.10026963273333,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"9xpubbx","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":595.8956858762667,"y":367.3179137170333,"width":170.07920458466663,"height":17.007920458466685,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"s20yglm","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":608.2650825733333,"y":452.3575160093667,"width":174.71772834606668,"height":30.92349174266667,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"v5e1hjq","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}71:T5ae5,

Edit sender

Configure this sender

General

Emails from this sender will be shown as coming from the agent that sends them unless a custom sender name is specified.

Name

Only for internal use

Your support address

Email address messages from which messages from this sender will come

Atlas inbox

Forward customer emails to this inbox

atlas-7c2m1fxw4l@inbox.getatlas.io

Use custom sender name

Enable to set a single sender name regardless of which agent sends a message

Set as default for new tickets

Manage DNS Records

Configure your DNS records as shown below to enable Atlas to send emails from your support address.

Check the Help Center for help with common issues you may encounter when connecting your internal tools

Type	Host	Data	Status
cname	atlas.gigeeapp.com	u24389443.wl194.sendgrid.net	Not verified
cname	ats._domainkey.gigeeapp.com	ats.domainkey.u24389443.wl194.sendgrid.net	Not verified
cname	ats2._domainkey.gigeeapp.com	ats2.domainkey.u24389443.wl194.sendgrid.net	Not verified
TXT	_dmarc.gigeeapp.com	v=DMARC1; p=none;	Verified

Signature

Email signature added to the end of all messages sent by through this sender.

Formatting

Signature

Enter the signature

72:T5df,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":0,"width":1838,"height":929},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":823.0033333333333,"y":298.0541666666667,"width":168.76833333333332,"height":12.386666666666656,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"unu5zcj","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":819.9066666666666,"y":228.3791666666667,"width":40.25666666666666,"height":23.224999999999994,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"28ag2ex","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":823.0033333333333,"y":369.27750000000003,"width":232.25,"height":23.224999999999966,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"c0ropos","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":true,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}73:T4ac,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":0,"width":1838,"height":929},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":338.9443747046314,"y":154.7121411271267,"width":1019.3384998227787,"height":766.9065675212664,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"w5l2gxd","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":73.61000000000001,"y":350.6975,"width":230.7016666666667,"height":563.5933333333332,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"f3ecgn7","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":true,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}74:T983,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":1,"width":1835,"height":928},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":487.6634647769334,"y":237.43924839783335,"width":149.97893495193324,"height":24.738793394133324,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"rz9ugci","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":428.9088304658667,"y":327.11737445156666,"width":637.0239298989334,"height":40.20053926546666,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"d0grnvm","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":true,"isEditing":false},{"x":626.8191776189333,"y":699.7454499506999,"width":446.8444556815334,"height":44.83906302686671,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"v7nqm6s","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":438.18587798866673,"y":174.04609032536666,"width":134.51718908059996,"height":23.19261880700003,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"39kz2xc","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":14.534041114133402,"y":192.6001853709667,"width":139.15571284199996,"height":24.738793394133324,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"n2fobof","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":494.4460978290847,"y":209.7991599341484,"width":225.3391861164282,"height":12.235602201161612,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"7bawh8r","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}75:T66b,

support@gigeeapp.com has requested to automatically forward mail to your emailaddress atlas-7c2m1fxw4l@inbox.getatlas.io.To allow support@gigeeapp.com to automatically forward mail to your address,please click the link below to confirm the request:https://mail.google.com/mail/vf-%5BANGjdJ-EvBlMdC5cScnfWN31_9zDGKnQTMT6ihnciPOA85q13KkBIt9OB46z4eAl-8SkkEqx6hvtla-uQq9cEuu7-nj3NR3xJQly6KaAaQ%5D-sBAI-Q6bntQQxDsBUBF6pXgk45YIf you click the link and it appears to be broken, please copy and paste itinto a new browser window.Thanks for using dlivrd!Sincerely,The dlivrd TeamIf you do not approve of this request, no further action is required.support@gigeeapp.com cannot automatically forward messages to your email addressunless you confirm the request by clicking the link above. If you accidentallyclicked the link, but you do not want to allow support@gigeeapp.com toautomatically forward messages to your address, click this link to cancel thisverification:To learn more about why you might have received this message, pleasevisit: .Please do not respond to this message. If you'd like to contact the Team, please log in to your account and click 'Help' atthe top of any page. Then, click 'Contact Us' along the bottom of theHelp Center.

76:T4b6,{"cropLimitToImage":true,"cropMinSize":{"width":50,"height":50},"cropMaxSize":{"width":32768,"height":32768},"cropAspectRatio":1.978,"flipX":false,"flipY":false,"rotation":0,"crop":{"x":0,"y":1,"width":1835,"height":928},"colorMatrix":null,"convolutionMatrix":null,"gamma":null,"vignette":null,"manipulation":[],"redaction":[{"x":614.4497809218667,"y":112.19910684003338,"width":165.44068082326658,"height":26.284967981266675,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"yqiwywz","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false},{"x":555.6951466108001,"y":123.02232894996666,"width":51.0237613754,"height":1.5461745871333505,"rotation":0,"flipX":false,"flipY":false,"opacity":1,"id":"jh6qlm3","disableErase":true,"cornerRadius":0,"strokeWidth":0,"strokeColor":[0,0,0],"backgroundColor":[0,0,0],"isSelected":false,"isEditing":false}],"annotation":[],"decoration":[],"selection":[],"frame":null,"backgroundColor":[0,0,0,0],"backgroundImage":null,"backgroundFilterMode":null,"targetSize":null,"metadata":null,"trim":null,"volume":1,"minDuration":0.041666666666666664,"maxDuration":null,"currentTime":null}3d:["$","$L6d",null,{"demo":{"id":"cmule2bs2000j400ibh0vpp7a","createdAt":"2026-09-28T15:14:53.090Z","updatedAt":"2026-10-15T15:38:11.042Z","title":"Email Ticketing Setup(Copy)","published":true,"metadesc":"Click through a step-by-step, setup of email ticketing in Atlas, powered by Supademo.","ctabtntext":"Create demo","ctabtncolor":"#4f46e5","ctabtntextcolor":"#fff","ctabtnlink":"https://supademo.com","autoplay":false,"autoplayduration":2000,"autoPlayDelay":1000,"customizePerStep":false,"loop":false,"progressbar":true,"showPlayBar":true,"font":"Default","workspaceId":"cm18xz2bt044aki5zssgvfrc4","darkmode":false,"shared":true,"border":true,"nextButton":true,"showSteps":false,"hotspotTextVisible":true,"hotspotAnimationVisible":true,"hotspotOpacity":100,"topBar":true,"displayAuthor":true,"displayDescription":true,"showSupademoLink":true,"showReplayButton":true,"showFullscreenButton":true,"showCCButton":true,"disableKeyboardNavigation":false,"captionsPosition":"Bottom","archived":false,"archivedAt":null,"brandLogo":null,"allowDuplicate":false,"backgroundMusicUrl":null,"backgroundMusicVolume":50,"type":"Default","fullWidth":false,"detectBrowserLanguage":true,"sourceLanguage":"English","customFontId":null,"mobileHotspotView":false,"showWatermark":null,"watermarkLogoUrl":null,"watermarkText":null,"watermarkLink":null,"allowExternalComments":false,"currentPublishedVersion":null,"config":null,"steps":[{"id":"cmv8n9xxz01ltt11yqfcgndwl","number":1,"text":null,"image":null,"video":null,"createdAt":"2026-10-14T21:51:26.999Z","updatedAt":"2026-10-14T21:53:16.460Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":1920,"heightOrg":911,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":null,"audioText":null,"voice":null,"audioLanguage":null,"audioDuration":null,"captionsUrl":null,"zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[],"chapter":{"id":"cmv8n9xy701lvt11y0vvb1a4c","updatedAt":"2026-10-14T21:53:14.531Z","stepId":"cmv8n9xxz01ltt11yqfcgndwl","enabled":true,"type":"Link","skip":false,"heading":"Email Ticketing Setup","description":"Learn how to add and configure a sender, verify your DNS records and forward your support inbox to Atlas, so every customer email becomes a ticket.","headingColor":"#fff","descriptionColor":"#fff","theme":"Dark","blurIntensity":24,"embedCode":null,"layout":"Left","coverImageType":"STEP","coverImageSource":null,"logoEnabled":true,"logoSource":"","logoAltText":null,"emailValidationMode":"CompanyEmail","phoneValidationEnabled":false,"labelledFormEnabled":false,"buttons":[{"id":"cmv8n9xyh01lyt11yixhmy3eg","createdAt":"2026-10-14T21:51:27.017Z","updatedAt":"2026-10-14T21:53:14.709Z","chapterId":"cmv8n9xy701lvt11y0vvb1a4c","content":"Get Started","btnColor":"#4f46e5","color":"#fff","linkTxt":"cmule2bso000l400idgaai10e","isLinkExternal":false,"openInNewTab":true,"animation":"Ripple","order":0,"isBold":true,"isItalic":false}],"backgroundId":null,"background":null,"formFields":[]},"videoProject":null},{"id":"cmule2bso000l400idgaai10e","number":2,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/VvjszF9PLl-6o48YVrXci.jpg","video":null,"createdAt":"2026-09-28T15:14:53.113Z","updatedAt":"2026-10-14T21:53:13.776Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"78.99891186071817","mouseYCooridnate":"3.982777179763186","editedImage":null,"widthOrg":1838,"heightOrg":929,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/QZBDMg6cHyvzu3E3Ce-ip.mp3","audioText":"Welcome to the Atlas email ticketing set up demonstration. In this demo, we are going to set up mail forwarding to receive support tickets in the Atlas platform, and configure sender rules for responses. Let's start by signing into your account at atlas.so.[cheerful]","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":16.50938775510204,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/QZBDMg6cHyvzu3E3Ce-ip.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://atlas.so/","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2bsy000n400iw0qqjtk9","number":1,"createdAt":"2026-09-28T15:14:53.122Z","updatedAt":"2026-09-28T15:14:53.122Z","default":true,"text":"Go to Atlas.so and Sign In.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"78.59891186071818","mouseYCooridnate":"4.457610333692143","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2bso000l400idgaai10e","tipposition":"left","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"

","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2bwi0015400is8atu9oj","number":7,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/rPOQH5wUqCzWRhrHJW-gv.jpg","video":null,"createdAt":"2026-09-28T15:14:53.250Z","updatedAt":"2026-10-15T15:33:07.062Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"22.833787465940055","mouseYCooridnate":"26.910656620021527","editedImage":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/screenshots/1xxlGsiz7ywEqPwhRphqA.jpg","widthOrg":1835,"heightOrg":928,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"$70","trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/davTHRMT4cRI40DwCcPVC.mp3","audioText":"On the sender configuration screen, you will see a new section has appeared: Manage DNS Records. Copy the information in the table below and cascade to the person or team that manages your organization's domain or DNS. These records need to be updated by that person or team OUTSIDE of the Atlas platform to complete the configuration.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":23.79755102040816,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/davTHRMT4cRI40DwCcPVC.vtt","zoomPositionX":0,"zoomPositionY":0,"zoomWidth":84.60249501734701,"zoomHeight":84.60255820795068,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/configuration/email/sender/5dfc826e-e1a5-495c-afae-132e195d55ac","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2bwr0017400izrx0gzbv","number":27,"createdAt":"2026-09-28T15:14:53.259Z","updatedAt":"2026-09-28T15:14:53.259Z","default":true,"text":"Copy all line items in the records table and provide to your DNS manager for updates.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"42.47523459029149","mouseYCooridnate":"49.41090060597722","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2bwi0015400is8atu9oj","tipposition":"bottom","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"$71","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2bxb0019400i5v5vwuh5","number":8,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/xdEzNg2oNCWB7zAU-MclE.jpg","video":null,"createdAt":"2026-09-28T15:14:53.279Z","updatedAt":"2026-10-15T15:33:16.848Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"57.438692098092645","mouseYCooridnate":"56.83530678148547","editedImage":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/screenshots/vX47w9BUySJR0emd_bjr_.jpg","widthOrg":1835,"heightOrg":928,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"{\"cropLimitToImage\":true,\"cropMinSize\":{\"width\":50,\"height\":50},\"cropMaxSize\":{\"width\":32768,\"height\":32768},\"cropAspectRatio\":1.978,\"flipX\":false,\"flipY\":false,\"rotation\":0,\"crop\":{\"x\":0,\"y\":1,\"width\":1835,\"height\":928},\"colorMatrix\":null,\"convolutionMatrix\":null,\"gamma\":null,\"vignette\":null,\"manipulation\":[],\"redaction\":[{\"x\":606.7189079862001,\"y\":317.8403269287667,\"width\":358.71250421493323,\"height\":153.0712841262,\"rotation\":0,\"flipX\":false,\"flipY\":false,\"opacity\":1,\"id\":\"qfs2i2k\",\"disableErase\":true,\"cornerRadius\":0,\"strokeWidth\":0,\"strokeColor\":[0,0,0],\"backgroundColor\":[0,0,0],\"isSelected\":true,\"isEditing\":false}],\"annotation\":[],\"decoration\":[],\"selection\":[],\"frame\":null,\"backgroundColor\":[0,0,0,0],\"backgroundImage\":null,\"backgroundFilterMode\":null,\"targetSize\":null,\"metadata\":null,\"trim\":null,\"volume\":1,\"minDuration\":0.041666666666666664,\"maxDuration\":null,\"currentTime\":null}","trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/GZ6qEutjnOvrH5xKauf3M.mp3","audioText":"Once you confirm that the DNS records have been updated, click the Check Records button. You should see the status of each record change to verified with a green dot beside it.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":11.15428571428571,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/GZ6qEutjnOvrH5xKauf3M.vtt","zoomPositionX":17.43869209809264,"zoomPositionY":16.83530678148547,"zoomWidth":80,"zoomHeight":80,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/configuration/email/sender/5dfc826e-e1a5-495c-afae-132e195d55ac","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2bxk001b400iremjfqs0","number":33,"createdAt":"2026-09-28T15:14:53.288Z","updatedAt":"2026-09-28T15:14:53.288Z","default":true,"text":"Click Check Records after DNS update to confirm verification.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"62.99155868362133","mouseYCooridnate":"57.20709683907573","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2bxb0019400i5v5vwuh5","tipposition":"right","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"

atlas-7c2m1fxw4l@inbox.getatlas.io

","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2c1v001x400i2q740kn5","number":14,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/i2xxcQJifiFRQN0aDwkpa.jpg","video":null,"createdAt":"2026-09-28T15:14:53.443Z","updatedAt":"2026-10-14T21:53:13.776Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"9.8","mouseYCooridnate":"7.858243451463791","editedImage":null,"widthOrg":500,"heightOrg":649,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/J2teqxc9YQkW9uQr-SkiA.mp3","audioText":"Click Proceed in the pop up window. Head's up there are two additional confiamtion steps required by Google for this to be completed.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":9.404081632653062,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/J2teqxc9YQkW9uQr-SkiA.vtt","zoomPositionX":0,"zoomPositionY":0,"zoomWidth":80,"zoomHeight":80,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://atlas.so/","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2c23001z400ibdib61f8","number":16,"createdAt":"2026-09-28T15:14:53.451Z","updatedAt":"2026-09-28T15:14:53.451Z","default":true,"text":"Click Proceed.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"13.918878582726569","mouseYCooridnate":"24.341617468480557","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2c1v001x400i2q740kn5","tipposition":"autostart","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2c2l0021400ire9w18yf","number":15,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/R23HBoqnAYEHmZUuCbtRh.jpg","video":null,"createdAt":"2026-09-28T15:14:53.470Z","updatedAt":"2026-10-14T21:53:13.776Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"61.80631120783461","mouseYCooridnate":"55.97416576964478","editedImage":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/screenshots/14MwcNTs3N2rfc0GYxad2.jpg","widthOrg":1838,"heightOrg":929,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"{\"cropLimitToImage\":true,\"cropMinSize\":{\"width\":50,\"height\":50},\"cropMaxSize\":{\"width\":32768,\"height\":32768},\"cropAspectRatio\":1.978,\"flipX\":false,\"flipY\":false,\"rotation\":0,\"crop\":{\"x\":0,\"y\":0,\"width\":1838,\"height\":929},\"colorMatrix\":null,\"convolutionMatrix\":null,\"gamma\":null,\"vignette\":null,\"manipulation\":[],\"redaction\":[{\"x\":879.226089910208,\"y\":186.83036241729684,\"width\":156.63292326323244,\"height\":13.033878780718283,\"rotation\":0,\"flipX\":false,\"flipY\":false,\"opacity\":1,\"id\":\"henw9ox\",\"disableErase\":true,\"cornerRadius\":0,\"strokeWidth\":0,\"strokeColor\":[0,0,0],\"backgroundColor\":[0,0,0],\"isSelected\":true,\"isEditing\":false}],\"annotation\":[],\"decoration\":[],\"selection\":[],\"frame\":null,\"backgroundColor\":[0,0,0,0],\"backgroundImage\":null,\"backgroundFilterMode\":null,\"targetSize\":null,\"metadata\":null,\"trim\":null,\"volume\":1,\"minDuration\":0.041666666666666664,\"maxDuration\":null,\"currentTime\":null}","trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/vA3xugFMnCsu7cjPJK2s3.mp3","audioText":"Click ok and then navigate back to your Atlas inbox to complete the forwarding process.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":5.485714285714286,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/vA3xugFMnCsu7cjPJK2s3.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://atlas.so/","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2c2u0023400i99hpgcha","number":17,"createdAt":"2026-09-28T15:14:53.479Z","updatedAt":"2026-09-28T15:14:53.479Z","default":true,"text":"Click the OK button to confirm and return to the Atlas platform.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"61.80631120783462","mouseYCooridnate":"59.899854354116236","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2c2l0021400ire9w18yf","tipposition":"autostart","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"

(dlivrd Forwarding Confirmation - Receive Mail fro...

","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2c4s002d400i9kuccmcm","number":18,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/Ep43k7mNGVh5P0QuR_azH.jpg","video":null,"createdAt":"2026-09-28T15:14:53.548Z","updatedAt":"2026-10-15T15:36:01.496Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"29.536784741144412","mouseYCooridnate":"36.167922497308936","editedImage":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/screenshots/WLw-QkWWg7zsGIjoU2bsC.jpg","widthOrg":1835,"heightOrg":928,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"$74","trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/Fr3zwVh-2QHRR5CwC3Gob.mp3","audioText":"Open the ticket and click the link to confirm automatic mail forwarding.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":4.284081632653061,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/Fr3zwVh-2QHRR5CwC3Gob.vtt","zoomPositionX":0,"zoomPositionY":6.167922497308936,"zoomWidth":60,"zoomHeight":60,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/customer-timeline/6f4a620a-cad8-4548-b2a6-8feedddecf15?conversationId=5f24b4ee-5732-4d2a-9824-a305c21bb1e9","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2c51002f400i7e00njze","number":67,"createdAt":"2026-09-28T15:14:53.557Z","updatedAt":"2026-09-28T15:14:53.557Z","default":true,"text":"Click the confirmation link to allow automatic mail forwarding.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"29.536784741144416","mouseYCooridnate":"36.167922497308936","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2c4s002d400i9kuccmcm","tipposition":"autostart","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"$75","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2c5n002h400iug78sca9","number":19,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/wKTpc3hu-ROH9sFUtOPVm.jpg","video":null,"createdAt":"2026-09-28T15:14:53.580Z","updatedAt":"2026-10-15T15:35:08.858Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"5.286103542234333","mouseYCooridnate":"17.653390742734125","editedImage":"https://media.supademo.com/cmt1ny9gx0008wj0j4u4aoajq/screenshots/LjeK91P6jTJqZITZUkQHO.jpg","widthOrg":1835,"heightOrg":928,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":"$76","trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/m1dl6MexX0duedIxK5Gzb.mp3","audioText":"Once more you will need to confirm the forwarding from your email service.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":3.787755102040816,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/m1dl6MexX0duedIxK5Gzb.vtt","zoomPositionX":0,"zoomPositionY":0,"zoomWidth":80,"zoomHeight":80,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://mail.google.com/mail/vf-%5BANGjdJ-EvBlMdC5cScnfWN31_9zDGKnQTMT6ihnciPOA85q13KkBIt9OB46z4eAl-8SkkEqx6hvtla-uQq9cEuu7-nj3NR3xJQly6KaAaQ%5D-sBAI-Q6bntQQxDsBUBF6pXgk45Y","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmule2c5v002j400ivm0tbm7z","number":68,"createdAt":"2026-09-28T15:14:53.587Z","updatedAt":"2026-09-28T15:14:53.587Z","default":true,"text":"Click Confirm to finalize!","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"7.873957699546919","mouseYCooridnate":"17.82405726376536","style":"Circle","animation":"Ping","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmule2c5n002h400iug78sca9","tipposition":"autostart","nextButton":true,"isDisplayOnly":false,"textVisible":true,"htmlValue":"","aiText":null,"aiTextVisible":false,"anchorNodeId":null,"anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","cardWidth":null,"cardMinHeight":null,"borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null},{"id":"cmule2c6e002l400intgd93ql","number":20,"text":null,"image":"https://media.supademo.com/cmpob2ebd000x4v0jm2wm8a30/H9TdIZwELbOi9jRoHa7nH.jpg","video":null,"createdAt":"2026-09-28T15:14:53.607Z","updatedAt":"2026-10-14T21:53:13.776Z","demoId":"cmule2bs2000j400ibh0vpp7a","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"47.0076169749728","mouseYCooridnate":"48.65446716899892","editedImage":null,"widthOrg":1838,"heightOrg":929,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/audio/epaA225TqKH1jtwXrC0kq.mp3","audioText":"Now you are all set up for email ticketing! To add more senders or make adjustments to your sender profiles in the future, simply return the email channel in the App Configuration menu.","voice":"tnSpp4vdxKPjI9w0GnoV","audioLanguage":null,"audioDuration":10.99755102040816,"captionsUrl":"https://media.supademo.com/cmosw4xq400dkya0jzq2scta7/captions/epaA225TqKH1jtwXrC0kq.vtt","zoomPositionX":0,"zoomPositionY":1.647567375685433,"zoomWidth":82.0076169749728,"zoomHeight":82.00689979331348,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":"https://app.atlas.so/configuration/overview","recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[],"chapter":null,"videoProject":null}],"background":null,"htmlEdits":[],"translatedTexts":[],"translations":[],"customFont":null,"author":{"name":"Astrid Jauregui","image":"https://lh3.googleusercontent.com/a/ACg8ocLzitlpGHQr-hHwyQSRDaAnoqxkvI6_2Xr1SIoYostga4DRWg=s96-c"},"workspace":{"id":"cm18xz2bt044aki5zssgvfrc4","name":"Planly","plan":"Growth","inTrial":false,"trackingEnabled":true,"subDomain":null,"customDomainEnabled":false,"color":"#4f46e5","hotspottextcolor":"#fff","madein":false,"watermarkLogoUrl":"https://cdn.supademo.com/supademo_logo_icon.svg","watermarkText":"Made with Supademo","watermarkLink":"https://supademo.com","integrations":[]}},"variablesFromUrl":[],"viewerCountry":"US"}]