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General

Configure general help center settings.

Public URL

https://atlas-kb.com/kokiri

Custom domain

Custom domain for the Help Center, you will need to setup a CNAME record for this domain pointing to custom.atlas-kb.com

Viewable by

Customer segment that can view your entire help center.

Redirect to home instead of 404 page

Default language

Layout

Configure the layout of your help center.

Show table of contents on the right hand side.

Style

Configure the theme and style of your help center.

Favicon

Recommended size of 32x32px

Page title

Name on browser tab

Header title

Used in header of all help center pages.

Interface theme

Light mode

Configure light mode of your help center.

Logo for light mode

Upload a high-contrast logo suitable for light mode.

Primary color

Used for highlighted content, section headers, accents, and other colors are derived from this.

Background color

Background for help center articles.

Background image

Links

Configure the links shown in the navigation bar of your help center.

Label	URL	Icon
No data

Show related articles in the sidebar of the page

Footer

Configure the footer section of your help center.

Links appearance

Choose how links should be displayed in the footer

Links

Add social links to your footer.

Icon	Title	URL
No data

Apps

Configure how the chat widget and session recording are used in the Help Center.

Enable chat widget in Help Center

Enable session recording in Help Center

Customer feedback

Enable customer feedback

Allows customers to vote on whether or not an article is helpful by clicking 👍 / 👎 at the bottom of each article

Feedback notification

Get notified when a customer gives feedback on an article

Customer portal

Allow customers to go to a dedicated URL to view their tickets and their company tickets; note: this URL is a page within the help center subdomain.

Enable customer portal

24:T6f4,25:T465,

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What can we help you find?

28:T106e,

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Select email addresses

Select slack channel