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Time off

Manage your team’s time off and keep everyone in sync with instant notifications.

ℹ️Times are shown in user time: GMT-5, America/Bogota.

Time Off Requests

Easily review, approve, or decline time off. Get an at-a-glance view of who’s out and when.

Agent	Description	Start time	End time	Schedule type	Status
AAastrid agent	Doctor appointment	2 Oct, 03:00pm	2 Oct, 06:00pm	Scheduled time off	Approved
AAastrid agent	Time off	2 Oct, 08:00am	2 Oct, 11:00am	Scheduled time off	Declined
AAastrid agent	Time off	2 Oct, 04:00pm	2 Oct, 05:00pm	Scheduled time off	Declined
AAastrid agent	Time request	2 Oct, 08:00am	2 Oct, 09:00am	Scheduled time off	Approved
ARArtem	Time off	3 Oct, 08:00am	4 Oct, 08:00am	Scheduled time off	Approved
AAastrid agent	This is the request	19 Jul, 01:00am	20 Jul, 03:00am	Scheduled time off	Expired
AAastrid agent	as	18 Jul, 12:00pm	19 Jul, 01:00am	Additional Shift	Pending
AAastrid agent	Test	27 Jul, 12:00am	31 Jul, 03:00am	Scheduled time off	Expired
ASAstrid	test	17 Jul, 12:00am	17 Jul, 12:00am	Scheduled time off	Cancelled

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Shifts

Time off

Select

Requires admin approval. For planned absences like vacation or personal time off.

No approval needed. You'll be removed from the shift, and the admin notified. Use for urgent situations like illness.

Request extra work hours. Your request will be added to the assignment queue.

Scheduled time off

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